The easiest way to get your device repaired is to pop into your nearest EE store, where we can work out what is wrong and help you get it sorted.
Alternatively you can:
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It's simple to work out what is wrong with your device and what you can do to get it fixed, with our in-store service and troubleshooter tool.
A lot of problems can be fixed without needing to send your device for repair. Our handy troubleshooter tool covers many devices from Apple to Samsung and includes hundreds of different problems that could be affecting your device.