How can I find out what’s wrong with my device?

     
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It's easy to find out what's wrong with your device using our troubleshooter tool.

How can I fix problems with my device?

How can I fix problems with my device?

A lot of problems can be fixed without needing to send your device for repair. Our handy troubleshooter tool covers many devices from Apple to Samsung and includes hundreds of different problems that could be affecting your device.

Fix my device

> Troubleshooter tool

I'm still having problems with my device

I'm still having problems with my device

If you can't solve your problem using the troubleshooter tool you can:

  1.  

    call 150 from your EE phone

  2.  

    call 07953 966 250 from any phone

  3.  

    pop into your nearest EE store

How do I book a repair?

How do I book a repair?

If your problem can't be solved you can book a repair online.

 
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Last updated: 24/9/2018
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Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

How do I book a device in for repairs?