If your warranty’s valid and covers the fault, your repair will be free.
If your device develops a problem within 30 days old, we’ll send you a new one.
We can also fix some out-of-warranty faults. For non-Apple devices, the cost of this can range between approximately £40-£300. For Apple devices, this can range between approximately £190-£350.
PLEASE NOTE: The exception is the iPhone X which can be up to approximately £450.
We’ll let you know your options if you bring your device into a store. Or, call 150 from an EE phone or 07953 966 250 from any other phone.