Mobile Help

Support for your EE device or plan

Getting started - keep your number, and set up and use a SIM or eSIM

Manage and use your plan

Fix a problem with your mobile

Safer SIMs - kids' phones and online safety

Mobile device user guides

Gifts with mobile purchases

Inclusive extras and paid add-ons

Roaming

Check coverage and signal strength by postcode

Upgrade your device

Connected Watches

How to set up a secure device and help keep your child safe online.

Help with kids’ phones

Link it to your EE ID to manage everything in one place.

Link EE mobile or SIM

Want in-person assistance? Visit one of our stores

Find an EE Store

Any questions? Ask the Community

Visit our forum