How do I change my Orange Talk plan?

     
    >
  • Go to section

Orange pay monthly customers can change their talk plan and add bundles online. Register for My EE to manage your account online.
 
If you want to lower your talk plan you'll need to check when you took your contract out or when you last upgraded your phone, as this determines when you can lower it. Your terms and conditions will explain when you are entitled to lower your plan. 

Changing plan over the phone

Changing plan over the phone

When changing your talk plan by speaking to Customer Services, as long as you make your request no later than 24 hours before your next billing date, the talk plan change will take effect from your next Orange billing date.

Changing plan in an EE store

Changing plan in an EE store

When changing your talk plan online or in an EE store, as long as you've made your request more than five days before your next billing date, it will take effect from your next Orange billing date.

If you haven't given five days notice, it will take another month before your new talk plan is activated.

 
Give us a call
Give us a call
Call now
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 24/10/2018
Sharelle posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Other
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

How do I change my Orange Animal package?