How do I use Magic Numbers from Orange?

     
    >
  • Go to section

Magic Numbers allow you to make free calls to your favourite Orange Mobile and Orange Broadband Wireless and Talk numbers.

How do I nominate my Magic Numbers?

How do I nominate my Magic Numbers?

It is free to nominate a Magic Number. You can set up and change your Magic Numbers in My EE  - just sign in (or register if you've not already done so) and follow the prompts on the screen. 

You'll need:
  1.  

    your account number if you are a pay monthly customer

  2.  

    or your four-digit ID if you’re a pay as you go customer

If you follow the Magic Numbers link from the home screen of the My EE app, you’ll be presented with a screen which shows up any Magic Numbers you have set up on your account. If you do not have any set up, you will be given the option to do so.
 
If you are having problems accessing My EE to set up your Magic Numbers you can call the Orange Customer Service Team. When you do this you'll be able to follow the automated service and nominate your Magic Number.

All you need to do to choose your magic numbers is simply call:

  1.  

    150 from a pay monthly Orange phone or 07973 100 150 from any other phone

  2.  

    450 from a pay as you go Orange phone or 07973 100 450 from any other phone

Once you’ve chosen your Magic Number, you’ll receive a text message confirming what your Magic Number is. When you receive this text you'll be able to call your Magic Number for the discounted price.

Good to know

It is free to nominate a Magic Number

How many Magic Numbers can I nominate?

How many Magic Numbers can I nominate?

Pay monthly customers on an eligible talk plan receive one Magic Number every six months, from the date you nominate your first Magic Number. There’s no limit to the number of Magic Numbers you can have and no limit to the number of months you can use your Magic Numbers for, within the lifetime of your contract.

Pay as you go customers also receive one Magic Number every six months, from the date you nominate your first Magic Number. However, there is a limit of three Magic Numbers per account and you must top up at least £10 each month, to make use of your Magic Number the following month.

If you top up by £10 every month before your monthly top-up date you will be able to use your Magic Number every month.

Please note: Magic Numbers can only be Orange UK mobile phone numbers or numbers on the Orange UK Broadband Access network (part of the Wireless & Talk Service). You can have a mixture of these numbers as your Magic Numbers.

How do I amend my Magic Numbers?

How do I amend my Magic Numbers?

If you're a pay monthly customer you can amend your Magic Number once every six months.

If you’ve already made your allowed number of changes you'll need to call Customer Services on:

  1.  

    150 from a pay monthly Orange phone

  2.  

    or 07973 100 150 from any other phone (call charges may vary)

If you're a pay as you go customer, you can amend your Magic Numbers once every month within your change window. If you make a mistake when you're entering the number, call Customer Services on:

  1.  

    450 from a pay as you go Orange phone

  2.  

    or 07973 100 450 from any other phone (call charges may vary)

 
Give us a call
Give us a call
Call now
150
Free to pay monthly
25p per call on pay as you go
Open
Closed
Mon to Fri
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 24/10/2018
Sharelle posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Other
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

How do I change my Orange Animal package?
How do I use Conference Calling from Orange?