How do I track my order?

     
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Here's how to track you order

Here's how to track you order

Have your order number ready
  •  

    track your order by popping in your 10-12 character order number here
  •  

    you’ll find the number in your confirmation email. Check your junk or spam folder if you can’t see it.
  •  

    at this time, we can only provide tracking for orders including a pay monthly plan. We’re sorry that some orders with multiple items can't be tracked. 
  •  

    you can track the status of your home broadband and home phone order via your My EE account.

 
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Last updated: 19/3/2018
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Thank you.

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Thank you.

Glad to hear it.

You can find more help here
How do I place an order?
What might delay my order?
When will I get my new phone?
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