When will I get my new phone?

     
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We’ll get your phone to you as soon as possible, always free of charge. 

Standard delivery to your home or an EE store
  1.  

    as soon as your item’s in stock, we’ll aim to dispatch your order within 24 hours, free of charge

  2.  

    we’ll text you to let you know it’s been sent out

  3.  

    to track your order, enter your 10-12-character order number

Superfast delivery with expert set-up
  1.  

    you book a time and place for your delivery, virtually anywhere in Greater London

  2.  

    book between 11am and 5pm and you should be able to get your delivery the same day (last appointment 7pm) and you can track your order via the link in your confirmation email

  3.  

    your device is delivered by our delivery partner Enjoy, at the time and place you ask for

  4.  

    your Enjoy expert will text or call you on when they’re on their way, then help you set up your smartphone and answer any of your questions

 
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Last updated: 14/8/2018
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Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

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