{"solutions":[{"name":"GPS position usage for applications is turned on","description":"If GPS position usage for applications is turned on, your tablet will use mobile data when an application uses GPS to determine your position and is not connected to a Wi-Fi network.","guide":{"blocks":[{"title":"Find "Location Services"","steps":[{"note":null,"overlay":null,"text":"Press Settings ."},{"note":null,"overlay":null,"text":"Press Privacy ."},{"note":null,"overlay":null,"text":"Press Location Services ."}],"content":"

• Press Settings.
• Press Privacy.
• Press Location Services.

","info":""},{"title":"Turn GPS on or off","steps":[{"note":"If you turn on the function, your tablet can find your position using GPS. If you turn off the function, you can't use any GPS functions on your tablet.","overlay":null,"text":"Press the indicator next to "Location Services" to turn the function on or off."}],"content":"

• Press the indicator next to "Location Services" to turn the function on or off.

","info":""},{"title":"Turn use of GPS position for applications on or off","steps":[{"note":null,"overlay":null,"text":"Press the required application ."},{"note":null,"overlay":null,"text":"Press the required setting to turn the function on or off."}],"content":"

• Press the required application.
• Press the required setting to turn the function on or off.

","info":""},{"title":"Return to the home screen","steps":[{"note":null,"overlay":null,"text":"Press the Home key to return to the home screen."}],"content":"

• Press the Home key to return to the home screen.

","info":""}],"name":"Turning GPS on or off","description":"Your tablet can determine your geographical position using GPS (Global Positioning System). The information about your location can be used by a number of applications on your tablet such as navigation, the search function or weather forecast.","id":83,"deviceId":19233},"content":"Turn off GPS position usage for applications ."},{"name":"Mobile data usage for applications is turned on","description":"If mobile data usage for applications is turned on, the applications will use mobile data when your tablet is not connected to a Wi-Fi network.","guide":{"blocks":[{"title":"Find "Mobile Data"","steps":[{"note":null,"overlay":null,"text":"Press Settings ."},{"note":null,"overlay":null,"text":"Press Mobile Data ."}],"content":"

• Press Settings.
• Press Mobile Data.

","info":""},{"title":"Turn mobile data on or off","steps":[{"note":null,"overlay":null,"text":"Press the indicator next to "Mobile Data" to turn the function on or off."}],"content":"

• Press the indicator next to "Mobile Data" to turn the function on or off.

","info":""},{"title":"Turn use of mobile data for applications on or off","steps":[{"note":null,"overlay":null,"text":"Press the indicators next to the required applications to turn the function on or off."}],"content":"

• Press the indicators next to the required applications to turn the function on or off.

","info":""},{"title":"Return to the home screen","steps":[{"note":null,"overlay":null,"text":"Press the Home key to return to the home screen."}],"content":"

• Press the Home key to return to the home screen.

","info":""}],"name":"Turning mobile data on or off","description":"You can limit your data usage by turning off mobile data. You'll then not be able to access the internet using the mobile network. You can still use Wi-Fi even though mobile data is turned off.","id":105,"deviceId":19233},"content":"Turn off mobile data usage for applications ."},{"name":"Automatic mobile data usage is turned on","description":"If automatic mobile data usage is turned on, your tablet will use mobile data when the connection to the Wi-Fi network is poor.","guide":{"blocks":[{"title":"Find "Mobile Data"","steps":[{"note":null,"overlay":null,"text":"Press Settings ."},{"note":null,"overlay":null,"text":"Press Mobile Data ."}],"content":"

• Press Settings.
• Press Mobile Data.

","info":""},{"title":"Turn automatic use of mobile data on or off","steps":[{"note":null,"overlay":null,"text":"Press the indicator next to "Wi-Fi Assist" to turn the function on or off."}],"content":"

• Press the indicator next to "Wi-Fi Assist" to turn the function on or off.

","info":""},{"title":"Return to the home screen","steps":[{"note":null,"overlay":null,"text":"Press the Home key to return to the home screen."}],"content":"

• Press the Home key to return to the home screen.

","info":""}],"name":"Turning Wi-Fi Assist on or off","description":"You can set your tablet to use mobile data automatically when the connection to the Wi-Fi network is weak. To turn Wi-Fi Assist on or off, you need to turn on mobile data .","id":196,"deviceId":19233},"content":"Turn off automatic use of mobile data ."},{"name":"Automatic update of apps via mobile network is turned on","description":"If automatic update of apps via mobile network is turned on, your tablet will use mobile data.","guide":{"blocks":[{"title":"Find "iTunes & App Store"","steps":[{"note":null,"overlay":null,"text":"Press Settings ."},{"note":null,"overlay":null,"text":"Press iTunes & App Store ."}],"content":"

• Press Settings.
• Press iTunes & App Store.

","info":""},{"title":"Turn automatic update of apps on or off","steps":[{"note":"If you turn on automatic update, your apps are automatically updated via Wi-Fi.","overlay":null,"text":"Press the indicator next to "App Updates" to turn the function on or off."}],"content":"

• Press the indicator next to "App Updates" to turn the function on or off.

","info":""},{"title":"Turn automatic update of apps via mobile network on or off","steps":[{"note":"If you turn on automatic update of apps via mobile network, your apps are automatically updated via the mobile network when no Wi-Fi networks are within range.","overlay":null,"text":"Press the indicator next to "Automatic Downloads" to turn the function on or off."}],"content":"

• Press the indicator next to "Automatic Downloads" to turn the function on or off.

","info":""},{"title":"Return to the home screen","steps":[{"note":null,"overlay":null,"text":"Press the Home key to return to the home screen."}],"content":"

• Press the Home key to return to the home screen.

","info":""}],"name":"Turning automatic update of apps on or off","description":"You can select whether your apps should be updated to the newest version automatically or manually. See how to install an app .","id":139,"deviceId":19233},"content":"Turn off automatic update of apps via mobile network ."},{"name":"Notifications are turned on","description":"If notifications are turned on, your tablet will use mobile data when applications send push notifications and is not connected to a Wi-Fi network.","guide":null,"content":"Turn notifications on or off ."},{"name":"Background refresh of apps is turned on","description":"When background refresh of apps is turned on, some apps will still be able to check for content updates and therefore use mobile data.","guide":null,"content":"Turn off background refresh of apps ."}],"intro":null,"name":"My tablet uses a large amount of mobile data","description":"If your tablet uses a large amount of mobile data, there may be several causes of the problem.","textWhenNotSolved":"Unfortunately, we can't solve the problem with your tablet. Please go to our device repair page for more help.","id":38}