Reset network settings

Find out how to reset the network settings. This solution is also recommended when the personal hotspot option is missing (only available for certain networks).

Note: Resetting the network settings will clear all WiFi passwords and refresh device network connections.

  1. From the Home screen, tap Settings.
  2. Scroll to and tap General.
  3. Scroll to and tap Reset.
  4. Tap Reset Network Settings.
  5. Tap Reset to confirm.

Note: If a security code is enabled, this will need to be entered between steps 4 and 5.

The network settings have been reset.

Last updated: 24/12/2018
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles