Transfer content from another OS

You can transfer information from your current device to your new iPhone 5, even if you're coming to Apple from Android, BlackBerry or Windows.

Follow these steps below to back up your messages, email accounts, photos, notes, and other personal settings, and restore the backup to your iPhone 5.

1. Use the PC software for your current device to copy your content to your PC. The manufacturer's website should help if you need it.

2. Backup your contacts and calendar appointments to a Google account or Hotmail or exchange for business.

3. Insert your new 4G SIM card that you've registered with EE into your iPhone 5.

4. Download the latest version of iTunes to your PC from apple.com/itunes. If you already have iTunes installed it may prompt you to update. Just follow the step by step instructions.

5. Turn on your new iPhone 5 and complete the setup by selecting your language and country, and choose whether to enable Location Services.

6. When asked, choose your WiFi network. If you don't have a WiFi connection, you can tap Connect to iTunes.

7. When prompted to set up your device, select Restore from iTunes Backup.

8. Connect your new iPhone 5 to iTunes (on the same computer you used to back up your old device). iTunes will ask you to restore from backup or set up as new. Select the backup of your old device and choose Continue.

9. For instructions on how to add your Gmail or hotmail account to your new iPhone 5, go here.

See more helpful tips on how to do clever things on your iPhone 5 >

Last updated: 13/9/2018
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Insert 4G SIM card
Transfer your stuff using iCloud