{"blocks":[{"title":"Find "SIM PIN"","steps":[{"note":null,"overlay":null,"text":"Press Settings ."},{"note":null,"overlay":null,"text":"Press Phone ."},{"note":null,"overlay":null,"text":"Press SIM PIN ."}],"content":"
  • Press Settings.
  • Press Phone.
  • Press SIM PIN.
","info":""},{"title":"Turn use of PIN on or off","steps":[{"note":null,"overlay":null,"text":"Press the indicator next to "SIM PIN" to turn the function on or off."},{"note":"If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.","overlay":{"top":307,"left":367,"text":"1111","position":1},"text":"Key in your PIN and press Done . The default PIN is 1111 ."}],"content":"
  • Press the indicator next to "SIM PIN" to turn the function on or off.
  • Key in your PIN and press Done. The default PIN is 1111.
","info":"If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE."},{"title":"Return to the home screen","steps":[{"note":null,"overlay":null,"text":"Press the Home key to return to the home screen."}],"content":"
  • Press the Home key to return to the home screen.
","info":""}],"name":"Turning use of PIN on or off","description":"The PIN protects your SIM from unauthorised use if your phone should get stolen. If use of PIN is turned on, it needs to be keyed in when you turn on your phone.","id":23,"deviceId":110003}

Turning use of PIN on or off

The PIN protects your SIM from unauthorised use if your phone should get stolen. If use of PIN is turned on, it needs to be keyed in when you turn on your phone.
Previous slide
Step 1 of 6

Press Settings.

Step 2 of 6

Press Phone.

Step 3 of 6

Press SIM PIN.

Step 4 of 6

Press the indicator next to "SIM PIN" to turn the function on or off.

1111
Step 5 of 6

Key in your PIN and press Done. The default PIN is 1111.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.

Step 6 of 6

Press the Home key to return to the home screen.

Last updated: 4/4/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles