{"blocks":[{"title":"Enter your PIN","steps":[{"note":null,"overlay":null,"text":"Press the Home key."},{"note":null,"overlay":null,"text":"If your SIM is locked, press Unlock."},{"note":"If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.","overlay":{"top":310,"left":371,"text":"1111","position":1},"text":"Key in your PIN and press OK. The default PIN is 1111."}],"content":"
  • Press the Home key.
  • If your SIM is locked, press Unlock.
  • Key in your PIN and press OK. The default PIN is 1111.
","info":"If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE."},{"title":"Select general settings","steps":[{"note":null,"overlay":null,"text":"Press the required language."},{"note":null,"overlay":null,"text":"Press the required country or area."}],"content":"
  • Press the required language.
  • Press the required country or area.
","info":""},{"title":"Select setup method","steps":[{"note":null,"overlay":null,"text":"Follow the instructions on the screen to transfer content from another iOS 11 device or press Set Up Manually."}],"content":"
  • Follow the instructions on the screen to transfer content from another iOS 11 device or press Set Up Manually.
","info":""},{"title":"Select Wi-Fi network","steps":[{"note":null,"overlay":null,"text":"Press the required Wi-Fi network."},{"note":"If there are no available Wi-Fi networks, you can use the mobile network instead.","overlay":null,"text":"Key in the password for the Wi-Fi network and press Join."}],"content":"
  • Press the required Wi-Fi network.
  • Key in the password for the Wi-Fi network and press Join.
","info":"If there are no available Wi-Fi networks, you can use the mobile network instead."},{"title":"Turn use of Touch ID on or off","steps":[{"note":null,"overlay":null,"text":"Follow the instructions on the screen to turn on use of Touch ID or press Set Up Touch ID Later."},{"note":"See how to turn Touch ID on or off later after activation.","overlay":null,"text":"If you turn off the function, press Don't Use."}],"content":"
  • Follow the instructions on the screen to turn on use of Touch ID or press Set Up Touch ID Later.
  • If you turn off the function, press Don't Use.
","info":"See how to turn Touch ID on or off later after activation."},{"title":"Turn use of phone lock code on or off","steps":[{"note":null,"overlay":null,"text":"Press Passcode Options."},{"note":null,"overlay":null,"text":"Follow the instructions on the screen to turn on use of phone lock code or press Don't Use Passcode."},{"note":"See how to turn use of phone lock code on or off later after activation.","overlay":null,"text":"If you turn off the function, press Don't Use Passcode."}],"content":"
  • Press Passcode Options.
  • Follow the instructions on the screen to turn on use of phone lock code or press Don't Use Passcode.
  • If you turn off the function, press Don't Use Passcode.
","info":"See how to turn use of phone lock code on or off later after activation."},{"title":"Set up your phone as a new iPhone","steps":[{"note":null,"overlay":null,"text":"Press Set Up as New iPhone and follow the instructions on the screen to finish the activation."}],"content":"
  • Press Set Up as New iPhone and follow the instructions on the screen to finish the activation.
","info":"If you've backed up content previously, you can restore the content from an iCloud backup or restore the content from an iTunes backup. You can also transfer content from an Android phone."}],"name":"Activating your phone","description":"You need to activate your phone before using it for the first time and after a factory reset. Before you can activate your phone, you need to insert your SIM into your phone.","id":122,"deviceId":110003}

Activating your phone

You need to activate your phone before using it for the first time and after a factory reset. Before you can activate your phone, you need to insert your SIM into your phone.
Previous slide
Step 1 of 14

Press the Home key.

Step 2 of 14

If your SIM is locked, press Unlock.

1111
Step 3 of 14

Key in your PIN and press OK. The default PIN is 1111.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.

Step 4 of 14

Press the required language.

Step 5 of 14

Press the required country or area.

Step 6 of 14

Follow the instructions on the screen to transfer content from another iOS 11 device or press Set Up Manually.

Step 7 of 14

Press the required Wi-Fi network.

Step 8 of 14

Key in the password for the Wi-Fi network and press Join.

If there are no available Wi-Fi networks, you can use the mobile network instead.

Step 9 of 14

Follow the instructions on the screen to turn on use of Touch ID or press Set Up Touch ID Later.

Step 10 of 14

If you turn off the function, press Don't Use.

See how to turn Touch ID on or off later after activation.

Step 11 of 14

Press Passcode Options.

Step 12 of 14

Follow the instructions on the screen to turn on use of phone lock code or press Don't Use Passcode.

Step 13 of 14

If you turn off the function, press Don't Use Passcode.

See how to turn use of phone lock code on or off later after activation.

Step 14 of 14

If you've backed up content previously, you can restore the content from an iCloud backup or restore the content from an iTunes backup. You can also transfer content from an Android phone.

Press Set Up as New iPhone and follow the instructions on the screen to finish the activation.

Last updated: 4/4/2019
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