Change the photo message size limit

Sometimes when you are trying to send a photo message and it fails, it is because the message is too large and the message fails to send.

By increasing the maximum photo message size limit on the iPhone from 200KB to 300KB, it allows you to send larger messages and reduces the instances of the error. In order to change the size limit of a photo message, please follow the steps below:

  1. From the Home screen, tap Settings.
  2. Tap Mobile or Cellular.
  3. Tap Mobile or Cellular Data Network.
  4. Tap MMS Max Message Size.
  5. Enter the required maximum multimedia message size (e.g. 307200).
  6. Tap Mobile or Cellular at the top left of the screen to save the setting.


Note: If the photo message that you are trying to send is larger than the maximum network limit (usually 300 KB ~ 300 000 bytes), you will have to make it smaller, in order to meet the criteria of the maximum allowed size on the network.

Last updated: 14/9/2018
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles