[{"chapter":"Device Home","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/device-home","chapterName":"device-home","icon":"e022","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started","chapterName":"getting-started","icon":"e027","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to turn on my phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","articleName":"its-not-possible-to-turn-on-my-phone","text":"It's not possible to turn on my phone","id":"8be88365-090c-4d35-ac0a-c52481ad2a6a","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone"},{"articleTitle":"It's not possible to start my phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/troubleshooting/its-not-possible-to-start-my-phone","articleName":"its-not-possible-to-start-my-phone","text":"It's not possible to start my phone","id":"a6db8ed4-5494-48dd-9b5c-472b018adaf6","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/troubleshooting/its-not-possible-to-start-my-phone"},{"articleTitle":"My phone's battery life is short","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/troubleshooting/my-phones-battery-life-is-short","articleName":"my-phones-battery-life-is-short","text":"My phone's battery life is short","id":"e1fba19c-ea20-464c-8277-b9dc3b30f5f1","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/troubleshooting/my-phones-battery-life-is-short"}]},{"subChapterTitle":"First use","subChapterName":"first-use","article":[{"articleTitle":"Inserting SIM","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/first-use/inserting-sim","articleName":"inserting-sim","text":"Inserting SIM","id":"e832bb15-eb6e-450e-8c3e-711903b46cb0","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/first-use/inserting-sim"},{"articleTitle":"Charging the battery","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/first-use/charging-the-battery","articleName":"charging-the-battery","text":"Charging the battery","id":"b89b1895-df8a-4f48-91e7-e60fd2169e53","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/first-use/charging-the-battery"},{"articleTitle":"Turning your phone on and off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/first-use/turning-your-phone-on-and-off","articleName":"turning-your-phone-on-and-off","text":"Turning your phone on and off","id":"3cf58e1a-53d1-4976-8b24-daf2a0004793","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/first-use/turning-your-phone-on-and-off"},{"articleTitle":"Activating your phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/first-use/activating-your-phone","articleName":"activating-your-phone","text":"Activating your phone","id":"c4858e81-7642-4700-a299-79406bb173ee","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/first-use/activating-your-phone"},{"articleTitle":"Activating Apple ID on your phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/first-use/activating-apple-id-on-your-phone","articleName":"activating-apple-id-on-your-phone","text":"Activating Apple ID on your phone","id":"d698d6a9-a21d-4f6b-99ea-40e28b9f0f20","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/first-use/activating-apple-id-on-your-phone"},{"articleTitle":"Transferring content from an Android phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/first-use/transferring-content-from-an-android-phone","articleName":"transferring-content-from-an-android-phone","text":"Transferring content from an Android phone","id":"7da6ef69-1e90-4b2b-bfad-7f21af850d91","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/first-use/transferring-content-from-an-android-phone"},{"articleTitle":"Restoring content from an iCloud backup","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/first-use/restoring-content-from-an-icloud-backup","articleName":"restoring-content-from-an-icloud-backup","text":"Restoring content from an iCloud backup","id":"8925e785-e419-4155-a4c9-9ec59f1d22ea","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/first-use/restoring-content-from-an-icloud-backup"},{"articleTitle":"Restoring content from an iTunes backup","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/first-use/restoring-content-from-an-itunes-backup","articleName":"restoring-content-from-an-itunes-backup","text":"Restoring content from an iTunes backup","id":"230e6797-d45a-4d6c-8ecd-43b8e6ce3131","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/first-use/restoring-content-from-an-itunes-backup"}]},{"subChapterTitle":"Using your phone","subChapterName":"using-your-phone","article":[{"articleTitle":"Ending running applications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/using-your-phone/ending-running-applications","articleName":"ending-running-applications","text":"Ending running applications","id":"1230dd23-f35d-47c0-af34-c1de13062240","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/using-your-phone/ending-running-applications"},{"articleTitle":"Restarting your phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/using-your-phone/restarting-your-phone","articleName":"restarting-your-phone","text":"Restarting your phone","id":"4620ab82-0bb8-46cb-b6ea-176a63829705","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/using-your-phone/restarting-your-phone"},{"articleTitle":"Extending the battery life","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/using-your-phone/extending-the-battery-life","articleName":"extending-the-battery-life","text":"Extending the battery life","id":"097fbf72-e28d-4ca5-a55b-0b554c5fe5dc","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/using-your-phone/extending-the-battery-life"},{"articleTitle":"Taking screenshot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/getting-started/using-your-phone/taking-screenshot","articleName":"taking-screenshot","text":"Taking screenshot","id":"166a4b53-629b-4dc1-a5f3-60e62148e677","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#getting-started/using-your-phone/taking-screenshot"}]}]},{"chapter":"Basic functions","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions","chapterName":"basic-functions","icon":"e051","subChapter":[{"subChapterTitle":"Sound and screen settings","subChapterName":"sound-and-screen-settings","article":[{"articleTitle":"Selecting ring 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time","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/sound-and-screen-settings/setting-date-and-time","articleName":"setting-date-and-time","text":"Setting date and time","id":"91f728e9-3019-4662-acb3-0d03d685b08a","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/sound-and-screen-settings/setting-date-and-time"},{"articleTitle":"Using notifications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/sound-and-screen-settings/using-notifications","articleName":"using-notifications","text":"Using notifications","id":"a680c585-467f-4ec1-961c-5d436c4a63cc","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/sound-and-screen-settings/using-notifications"},{"articleTitle":"Using 3D 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off","id":"c029c686-0949-4211-bc98-1cfea42d50b9","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/security-codes/turning-use-of-pin-on-or-off"},{"articleTitle":"Turning use of phone lock code on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","articleName":"turning-use-of-phone-lock-code-on-or-off","text":"Turning use of phone lock code on or off","id":"e23db4dc-3592-4486-806d-2e1f594046cd","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off"},{"articleTitle":"Using Touch ID","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/security-codes/using-touch-id","articleName":"using-touch-id","text":"Using Touch ID","id":"c365ccec-4f38-46e4-9057-385f899d84f7","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/security-codes/using-touch-id"}]},{"subChapterTitle":"Apps","subChapterName":"apps","article":[{"articleTitle":"Installing apps from App Store","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/apps/installing-apps-from-app-store","articleName":"installing-apps-from-app-store","text":"Installing apps from App Store","id":"1a7c01fd-1341-4349-bf87-daea1275cfd3","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/apps/installing-apps-from-app-store"},{"articleTitle":"Uninstalling apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/apps/uninstalling-apps","articleName":"uninstalling-apps","text":"Uninstalling apps","id":"ccfc6441-56b7-420b-913d-2df5fa156247","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/apps/uninstalling-apps"},{"articleTitle":"Turning Offload Unused Apps on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/apps/turning-offload-unused-apps-on-or-off","articleName":"turning-offload-unused-apps-on-or-off","text":"Turning Offload Unused Apps on or off","id":"22129268-d39d-431d-aa70-cd5131f3c793","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/apps/turning-offload-unused-apps-on-or-off"},{"articleTitle":"Turning automatic update of apps on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/apps/turning-automatic-update-of-apps-on-or-off","articleName":"turning-automatic-update-of-apps-on-or-off","text":"Turning automatic update of apps on or off","id":"0802d5da-50a8-482b-a060-a4f9b2544b6e","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/apps/turning-automatic-update-of-apps-on-or-off"},{"articleTitle":"Selecting settings for background refresh of apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/apps/selecting-settings-for-background-refresh-of-apps","articleName":"selecting-settings-for-background-refresh-of-apps","text":"Selecting settings for background refresh of apps","id":"f272d0d9-9c64-4e36-a023-4ca8a8b80776","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/apps/selecting-settings-for-background-refresh-of-apps"},{"articleTitle":"Turning automatic synchronisation of content on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","articleName":"turning-automatic-synchronisation-of-content-on-or-off","text":"Turning automatic synchronisation of content on or off","id":"c7477bd1-20af-4014-a617-77c7c612c5ca","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off"},{"articleTitle":"Using music player","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/apps/using-music-player","articleName":"using-music-player","text":"Using music player","id":"e2638d1a-6351-4fbe-ba84-b197fe55e546","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/apps/using-music-player"}]},{"subChapterTitle":"Software update","subChapterName":"software-update","article":[{"articleTitle":"Backing up phone memory to iCloud","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/software-update/backing-up-phone-memory-to-icloud","articleName":"backing-up-phone-memory-to-icloud","text":"Backing up phone memory to iCloud","id":"984d9b9d-0658-40de-b448-a38249cc3a54","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/software-update/backing-up-phone-memory-to-icloud"},{"articleTitle":"Backing up phone memory using iTunes","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/software-update/backing-up-phone-memory-using-itunes","articleName":"backing-up-phone-memory-using-itunes","text":"Backing up phone memory using iTunes","id":"5375e7d8-c133-48e6-af5b-fffa3e50f91d","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/software-update/backing-up-phone-memory-using-itunes"},{"articleTitle":"Updating phone software","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/software-update/updating-phone-software","articleName":"updating-phone-software","text":"Updating phone software","id":"ede77761-f632-4ce3-a164-836240ad696b","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/software-update/updating-phone-software"},{"articleTitle":"Restoring factory default settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/basic-functions/software-update/restoring-factory-default-settings","articleName":"restoring-factory-default-settings","text":"Restoring factory default settings","id":"1eacb51a-513d-4d0a-8144-4812b7e02158","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#basic-functions/software-update/restoring-factory-default-settings"}]}]},{"chapter":"Calls, contacts, messaging","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging","chapterName":"calls-contacts-messaging","icon":"e004","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to receive messages on my voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-messages-on-my-voicemail","articleName":"its-not-possible-to-receive-messages-on-my-voicemail","text":"It's not possible to receive messages on my voicemail","id":"a542e001-40f9-41d9-8b6b-1b2898ed3c71","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-messages-on-my-voicemail"},{"articleTitle":"It's not possible to check my voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","articleName":"its-not-possible-to-check-my-voicemail","text":"It's not possible to check my voicemail","id":"7de20f31-9152-4f48-8b3d-aa83d3eadccf","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail"},{"articleTitle":"It's not possible to send and receive text messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","articleName":"its-not-possible-to-send-and-receive-text-messages","text":"It's not possible to send and receive text messages","id":"0c6acdc8-965d-42c8-a019-63b0d78f39b6","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages"},{"articleTitle":"It's not possible to send and receive picture messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","articleName":"its-not-possible-to-send-and-receive-picture-messages","text":"It's not possible to send and receive picture messages","id":"129dfb0e-fdc3-48f7-9f29-e5e4500ea600","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages"},{"articleTitle":"It's not possible to send and receive email messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","articleName":"its-not-possible-to-send-and-receive-email-messages","text":"It's not possible to send and receive email messages","id":"78746ae5-4c04-4f6b-a308-fe4bab826f25","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages"},{"articleTitle":"It's not possible to send and receive iMessages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-imessages","articleName":"its-not-possible-to-send-and-receive-imessages","text":"It's not possible to send and receive iMessages","id":"256387a7-ffed-4bdc-930e-6ab2a051707e","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-imessages"},{"articleTitle":"It's not possible to use WiFi calling","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","articleName":"its-not-possible-to-use-wifi-calling","text":"It's not possible to use WiFi calling","id":"19b59959-3ff3-4aa8-b529-0b85d7a9aeb3","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling"},{"articleTitle":"It's not possible to make voice calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","articleName":"its-not-possible-to-make-voice-calls","text":"It's not possible to make voice calls","id":"bba14407-7804-4542-9d8d-79cddccf097b","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls"},{"articleTitle":"It's not possible to receive voice calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","articleName":"its-not-possible-to-receive-voice-calls","text":"It's not possible to receive voice calls","id":"1840aead-c6ce-4fe1-8aa4-a7b37a57338c","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls"}]},{"subChapterTitle":"Call settings","subChapterName":"call-settings","article":[{"articleTitle":"Turning call waiting on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","articleName":"turning-call-waiting-on-or-off","text":"Turning call waiting on or off","id":"3b273ec2-f55f-4769-8152-6e5bb91fff9f","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off"},{"articleTitle":"Turning your own caller identification on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","articleName":"turning-your-own-caller-identification-on-or-off","text":"Turning your own caller identification on or off","id":"4bea3c8e-74f9-4c86-a460-90827054f0d0","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off"},{"articleTitle":"Turning Wi-Fi calling on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","articleName":"turning-wifi-calling-on-or-off","text":"Turning Wi-Fi calling on or off","id":"510928f3-4ddc-4111-b82d-ffaeb5f4344b","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off"},{"articleTitle":"Using Do Not Disturb","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/call-settings/using-do-not-disturb","articleName":"using-do-not-disturb","text":"Using Do Not Disturb","id":"25cb13b5-3151-46f5-9b31-d50127dea660","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/call-settings/using-do-not-disturb"},{"articleTitle":"Turning call announcement on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/call-settings/turning-call-announcement-on-or-off","articleName":"turning-call-announcement-on-or-off","text":"Turning call announcement on or off","id":"05320610-8e48-41c5-b26d-d6b4838122a7","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/call-settings/turning-call-announcement-on-or-off"}]},{"subChapterTitle":"Contacts","subChapterName":"contacts","article":[{"articleTitle":"Creating contact","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/contacts/creating-contact","articleName":"creating-contact","text":"Creating contact","id":"3a82e2d1-aa0f-462e-8953-d5c040c91b58","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/contacts/creating-contact"},{"articleTitle":"Importing contacts from your SIM to your phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/contacts/importing-contacts-from-your-sim-to-your-phone","articleName":"importing-contacts-from-your-sim-to-your-phone","text":"Importing contacts from your SIM to your phone","id":"1109d73a-6978-44a9-8ff9-f4e651b10f4e","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/contacts/importing-contacts-from-your-sim-to-your-phone"},{"articleTitle":"Calling a contact in your address book","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","articleName":"calling-a-contact-in-your-address-book","text":"Calling a contact in your address book","id":"03e051d7-7c0e-43b1-a0d7-90ad833a5001","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book"}]},{"subChapterTitle":"Voicemail","subChapterName":"voicemail","article":[{"articleTitle":"Saving voicemail number","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/voicemail/saving-voicemail-number","articleName":"saving-voicemail-number","text":"Saving voicemail number","id":"f15f39b2-11e8-4c0a-8119-38c53f976ab7","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/voicemail/saving-voicemail-number"},{"articleTitle":"Diverting calls to voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","articleName":"diverting-calls-to-voicemail","text":"Diverting calls to voicemail","id":"f52af747-3916-4c4a-a2c8-538b1f857b27","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/voicemail/diverting-calls-to-voicemail"},{"articleTitle":"Cancelling all diverts","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/voicemail/cancelling-all-diverts","articleName":"cancelling-all-diverts","text":"Cancelling all diverts","id":"ea67dc30-1b61-4c6d-b23d-46d8ebb811fa","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/voicemail/cancelling-all-diverts"}]},{"subChapterTitle":"iMessages","subChapterName":"imessages","article":[{"articleTitle":"Setting up your phone for iMessaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/imessages/setting-up-your-phone-for-imessaging","articleName":"setting-up-your-phone-for-imessaging","text":"Setting up your phone for iMessaging","id":"bc7f0695-cae0-4329-8122-d332c439c9a1","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/imessages/setting-up-your-phone-for-imessaging"},{"articleTitle":"Writing and sending an iMessage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/imessages/writing-and-sending-an-imessage","articleName":"writing-and-sending-an-imessage","text":"Writing and sending an iMessage","id":"f96ae7d4-8a15-4936-8739-7c7305decca7","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/imessages/writing-and-sending-an-imessage"}]},{"subChapterTitle":"Text messaging","subChapterName":"text-messaging","article":[{"articleTitle":"Setting up your phone for text messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","articleName":"setting-up-your-phone-for-text-messaging","text":"Setting up your phone for text messaging","id":"931c72eb-f5f7-4cdd-9e73-aa439a3fdfd3","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging"},{"articleTitle":"Writing and sending text messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","articleName":"writing-and-sending-text-messages","text":"Writing and sending text messages","id":"d750130e-ed1e-4806-8e3d-ae3a091e4811","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/text-messaging/writing-and-sending-text-messages"}]},{"subChapterTitle":"Picture messaging","subChapterName":"picture-messaging","article":[{"articleTitle":"Setting up your phone for picture messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","articleName":"setting-up-your-phone-for-picture-messaging","text":"Setting up your phone for picture messaging","id":"63b1b2af-adfe-4319-93bb-911e30e13d9e","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging"},{"articleTitle":"Writing and sending picture messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","articleName":"writing-and-sending-picture-messages","text":"Writing and sending picture 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connection","id":"fde254c1-9449-4859-a3fb-df092d32ac53","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection"},{"articleTitle":"It's not possible to use WiFi","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/troubleshooting/its-not-possible-to-use-wifi","articleName":"its-not-possible-to-use-wifi","text":"It's not possible to use WiFi","id":"17a7e53b-0226-489a-81d1-1a4263790399","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/troubleshooting/its-not-possible-to-use-wifi"},{"articleTitle":"It's not possible to use my phone as a personal hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-personal-hotspot","articleName":"its-not-possible-to-use-my-phone-as-a-personal-hotspot","text":"It's not possible to use my phone as a personal hotspot","id":"7715695f-76e4-49f1-bfd9-fd26d5f8928d","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-personal-hotspot"},{"articleTitle":"My phone uses a large amount of mobile data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","articleName":"my-phone-uses-a-large-amount-of-mobile-data","text":"My phone uses a large amount of mobile data","id":"b6533be3-442a-4573-8693-e31184e7eeb0","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data"}]},{"subChapterTitle":"Network and internet","subChapterName":"network-and-internet","article":[{"articleTitle":"Setting up your phone for internet","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/network-and-internet/setting-up-your-phone-for-internet","articleName":"setting-up-your-phone-for-internet","text":"Setting up your phone for internet","id":"4961f5d3-6ae4-4c1a-a394-9ab9921e0d43","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/network-and-internet/setting-up-your-phone-for-internet"},{"articleTitle":"Selecting network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/network-and-internet/selecting-network","articleName":"selecting-network","text":"Selecting network","id":"79658642-feba-497b-9827-b4a09c98210b","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/network-and-internet/selecting-network"},{"articleTitle":"Selecting network mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/network-and-internet/selecting-network-mode","articleName":"selecting-network-mode","text":"Selecting network mode","id":"1d8f9074-89ff-4593-817d-47765cefe249","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/network-and-internet/selecting-network-mode"},{"articleTitle":"Turning flight mode on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/network-and-internet/turning-flight-mode-on-or-off","articleName":"turning-flight-mode-on-or-off","text":"Turning flight mode on or off","id":"b86bc332-345a-48f1-b4c2-1b6227b1b0ed","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/network-and-internet/turning-flight-mode-on-or-off"}]},{"subChapterTitle":"Data usage","subChapterName":"data-usage","article":[{"articleTitle":"Viewing data usage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/data-usage/viewing-data-usage","articleName":"viewing-data-usage","text":"Viewing data usage","id":"24d9acce-e876-4ad0-9c9f-1ffdca472397","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/data-usage/viewing-data-usage"},{"articleTitle":"Turning mobile data on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/data-usage/turning-mobile-data-on-or-off","articleName":"turning-mobile-data-on-or-off","text":"Turning mobile data on or off","id":"39623370-02d5-4def-9f9f-2c8e217debb9","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/data-usage/turning-mobile-data-on-or-off"},{"articleTitle":"Turning data roaming on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/data-usage/turning-data-roaming-on-or-off","articleName":"turning-data-roaming-on-or-off","text":"Turning data roaming on or off","id":"ffdb2ea6-07fe-4e23-8d5b-01ee88f92ebd","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/data-usage/turning-data-roaming-on-or-off"}]},{"subChapterTitle":"Wi-Fi","subChapterName":"wifi","article":[{"articleTitle":"Connecting to a Wi-Fi network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/wifi/connecting-to-a-wifi-network","articleName":"connecting-to-a-wifi-network","text":"Connecting to a Wi-Fi network","id":"8f084988-52c8-447a-aa4d-9c2f59830ac2","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/wifi/connecting-to-a-wifi-network"},{"articleTitle":"Using your phone as a personal hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/wifi/using-your-phone-as-a-personal-hotspot","articleName":"using-your-phone-as-a-personal-hotspot","text":"Using your phone as a personal hotspot","id":"d3c43e31-f447-4106-83d6-49f28bc7d87d","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/wifi/using-your-phone-as-a-personal-hotspot"},{"articleTitle":"Turning Wi-Fi Assist on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/wifi/turning-wifi-assist-on-or-off","articleName":"turning-wifi-assist-on-or-off","text":"Turning Wi-Fi Assist on or off","id":"f5a76f0b-2b0a-4c52-9b99-ba55ba6dc236","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/wifi/turning-wifi-assist-on-or-off"}]},{"subChapterTitle":"Bluetooth","subChapterName":"bluetooth","article":[{"articleTitle":"Pairing a Bluetooth device with your phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","articleName":"pairing-a-bluetooth-device-with-your-phone","text":"Pairing a Bluetooth device with your phone","id":"e66169e1-fc9b-4787-b4af-3031f1657715","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone"}]},{"subChapterTitle":"GPS","subChapterName":"gps","article":[{"articleTitle":"Turning GPS on or off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/gps/turning-gps-on-or-off","articleName":"turning-gps-on-or-off","text":"Turning GPS on or off","id":"9a891688-fc71-4378-8ee4-e94ce51e92e6","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/gps/turning-gps-on-or-off"}]},{"subChapterTitle":"Backup and synchronisation","subChapterName":"backup-and-synchronisation","article":[{"articleTitle":"Transferring files between computer and phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","articleName":"transferring-files-between-computer-and-phone","text":"Transferring files between computer and phone","id":"ddc5f327-9846-4a57-b156-68c7c1d974a4","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone"},{"articleTitle":"Synchronising the phone contents using iCloud","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/connectivity/backup-and-synchronisation/synchronising-the-phone-contents-using-icloud","articleName":"synchronising-the-phone-contents-using-icloud","text":"Synchronising the phone contents using iCloud","id":"5d3999a5-5e83-451e-b8b9-d16e55702c1f","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0#connectivity/backup-and-synchronisation/synchronising-the-phone-contents-using-icloud"}]}]},{"chapter":"Specifications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/specifications","chapterName":"specifications","icon":"e601","subChapter":[{"subChapterTitle":"Specifications Page","subChapterName":"specifications-page","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-6s-ios-12-0/specifications/specifications-page"}]}]
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