{"blocks":[{"title":"Turn on your phone","steps":[{"note":null,"overlay":null,"text":"Press and hold On/Off until your phone is turned on."}],"content":"
  • Press and hold On/Off until your phone is turned on.
","info":""},{"title":"Enter your PIN","steps":[{"note":null,"overlay":null,"text":"If your SIM is locked, press Unlock ."},{"note":"If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.","overlay":{"top":317,"left":371,"text":"1111","position":1},"text":"Key in your PIN and press OK . The default PIN is 1111 ."}],"content":"
  • If your SIM is locked, press Unlock.
  • Key in your PIN and press OK. The default PIN is 1111.
","info":"If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE."},{"title":"Turn off your phone","steps":[{"note":null,"overlay":null,"text":"Press and hold On/Off ."},{"note":null,"overlay":null,"text":"Press and drag the power off icon right."}],"content":"
  • Press and hold On/Off.
  • Press and drag the power off icon right.
","info":""}],"name":"Turning your phone on and off","description":"Before you can turn on your phone, you need to insert your SIM into your phone .","id":4,"deviceId":109821}

Turning your phone on and off

Before you can turn on your phone, you need to insert your SIM into your phone .
Previous slide
Step 1 of 5

Press and hold On/Off until your phone is turned on.

Step 2 of 5

If your SIM is locked, press Unlock.

1111
Step 3 of 5

Key in your PIN and press OK. The default PIN is 1111.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.

Step 4 of 5

Press and hold On/Off.

Step 5 of 5

Press and drag the power off icon right.

Last updated: 3/4/2019
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