My phone's battery life is short

If your phone uses too much power and the battery life is short, there may be several causes of the problem.

We found 14 possible solutions to your problem.

Click Start the guide to see the solutions.

Solution 1 of 14: There are too many running applications
Some applications aren't ended completely when you return to the home screen. If you don't end them from the list of running applications, they keep running in the background which may slow down your phone.
Previous slide
Step 1 of 3

Press the Home key twice.

Step 2 of 3

Slide the required application upwards to end it.

Step 3 of 3

Press the Home key to return to the home screen.

Solution 2 of 14: GPS is turned on
Your phone can determine your geographical position using GPS (Global Positioning System). The information about your location can be used by a number of applications on your phone such as navigation, the search function or weather forecast.
Previous slide
Step 1 of 7

Press Settings.

Step 2 of 7

Press Privacy.

Step 3 of 7

Press Location Services.

Step 4 of 7

Press the indicator next to "Location Services" to turn the function on or off.

Step 5 of 7

Press the required application.

Step 6 of 7

Press the required setting to turn the function on or off.

Step 7 of 7

Press the Home key to return to the home screen.

Solution 3 of 14: Wi-Fi is turned on
If Wi-Fi is turned on on your phone, the power consumption may increase because your phone continuously searches for available Wi-Fi networks.
Turn off Wi-Fi.
Previous slide
Solution 4 of 14: Bluetooth is turned on
If Bluetooth is turned on on your phone, the power consumption may increase because your phone continuously searches for nearby Bluetooth devices.
Turn off Bluetooth.
Previous slide
Solution 5 of 14: Mobile data is turned on
You can limit your data usage by turning off mobile data. You'll then not be able to access the internet using the mobile network. You can still use Wi-Fi even though mobile data is turned off.
Previous slide
Step 1 of 5

Press Settings.

Step 2 of 5

Press Mobile Data.

Step 3 of 5

Press the indicator next to "Mobile Data" to turn the function on or off.

Step 4 of 5

Press the indicator next to the required application to turn the function on or off.

Step 5 of 5

Press the Home key to return to the home screen.

Solution 6 of 14: Vibration is turned on
If vibration is turned on on your phone, the power consumption may increase.
Turn off vibration.
Previous slide
Solution 7 of 14: The battery is faulty
If the battery is faulty, the battery life is reduced.
Go to the manufacturer's web page to see if it's possible to change the battery.
Previous slide
Solution 8 of 14: Low Power Mode has been turned off
Some functions on your phone use a lot of power and therefore significantly reduce the battery life. You can reduce the power consumption by turning on low power mode.
Previous slide
Step 1 of 4

Press Settings.

Step 2 of 4

Press Battery.

Step 3 of 4

Press the indicator next to "Low Power Mode" to turn on the function.

Step 4 of 4

Press the Home key to return to the home screen.

Solution 9 of 14: The screen brightness is set too high
If your phone's screen brightness is set too high, the power consumption may increase.
Lower the screen brightness.
Previous slide
Solution 10 of 14: Automatic screen lock is turned off
When the screen lock is turned on, your phone's screen light is turned off. If your phone's screen lock is turned off or is set set to turn on after a long period of time, the power consumption may increase.
Turn on automatic screen lock.
Previous slide
Solution 11 of 14: Live wallpapers are turned on
If live wallpapers are turned on, the power consumption may increase.
Turn off live wallpapers.
Previous slide
Solution 12 of 14: Automatic content synchronisation is turned on
You can access the contents of your phone on other devices by turning on automatic content synchronisation.
Previous slide
Step 1 of 4

Press Settings.

Step 2 of 4

Press iTunes & App Store.

Step 3 of 4

Press the indicator next to the required content type to turn the function on or off.

Step 4 of 4

Press the Home key to return to the home screen.

Solution 13 of 14: Automatic app update is turned on
You can select whether your apps should be updated to the newest version automatically or manually. See how to install an app .
Previous slide
Step 1 of 5

Press Settings.

Step 2 of 5

Press iTunes & App Store.

Step 3 of 5

Press the indicator next to "Updates" to turn the function on or off.

Step 4 of 5

Press the indicator next to "Use Mobile Data" to turn the function on or off.

Step 5 of 5

Press the Home key to return to the home screen.

Solution 14 of 14: Notifications are turned on
You can set your phone to display notifications about missed calls, new messages and appointments in the status bar at the top of the screen.
Previous slide
Step 1 of 13

Press Settings.

Step 2 of 13

Press Notifications.

Step 3 of 13

Press Show Previews.

Step 4 of 13

To select notification preview on the lock screen, press Always.

Step 5 of 13

To select notification preview only when your phone is unlocked, press When Unlocked.

Step 6 of 13

To turn off notification preview, press Never.

Step 7 of 13

Press arrow left.

Step 8 of 13

Press the required application.

Step 9 of 13

Press the indicator next to "Allow Notifications" to turn notifications for the selected application on or off.

Step 10 of 13

Press the Home key to return to the home screen.

Step 11 of 13

Slide your finger downwards starting from the top of the screen.

Step 12 of 13

Press the required notification and follow the instructions on the screen to use the selected function.

Step 13 of 13

Press the Home key to return to the home screen.

Unfortunately, our troubleshooting system can't solve the problem with your phone. Please go to our device repair page for more help.
We are pleased that the problem was solved.
Last updated: 23/11/2018
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles