[{"chapter":"Device Home","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/device-home","chapterName":"device-home","icon":"e022","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to turn on my phone","articleName":"its-not-possible-to-turn-on-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","text":"It's not possible to turn on my phone","id":"356fdd75-c1d0-4755-9ff2-b4b3561c8352"},{"articleTitle":"It's not possible to start my phone","articleName":"its-not-possible-to-start-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/troubleshooting/its-not-possible-to-start-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/troubleshooting/its-not-possible-to-start-my-phone","text":"It's not possible to start my phone","id":"c57efacd-d4e4-423a-bb97-e376db24e935"},{"articleTitle":"My phone's battery life is short","articleName":"my-phones-battery-life-is-short","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/troubleshooting/my-phones-battery-life-is-short","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/troubleshooting/my-phones-battery-life-is-short","text":"My phone's battery life is short","id":"54e56fd5-e791-46d5-abcd-6f662774aa12"}]},{"subChapterTitle":"First use","subChapterName":"first-use","article":[{"articleTitle":"Inserting SIM","articleName":"inserting-sim","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/first-use/inserting-sim","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/first-use/inserting-sim","text":"Inserting SIM","id":"36f38d78-d3fa-45aa-948f-364f18e54ec0"},{"articleTitle":"Charging the battery","articleName":"charging-the-battery","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/first-use/charging-the-battery","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/first-use/charging-the-battery","text":"Charging the battery","id":"02dd934e-65d5-45dd-b0b7-52523e3d3637"},{"articleTitle":"Turning your phone on and off","articleName":"turning-your-phone-on-and-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/first-use/turning-your-phone-on-and-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/first-use/turning-your-phone-on-and-off","text":"Turning your phone on and off","id":"359da284-3fbd-457b-b6c3-ee0ff1067ec5"},{"articleTitle":"Activating your phone","articleName":"activating-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/first-use/activating-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/first-use/activating-your-phone","text":"Activating your phone","id":"5ed4e2a4-07d6-4f40-8899-a09e43a1b30d"},{"articleTitle":"Activating Apple ID on your phone","articleName":"activating-apple-id-on-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/first-use/activating-apple-id-on-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/first-use/activating-apple-id-on-your-phone","text":"Activating Apple ID on your phone","id":"4c2b1897-ca5f-4d86-826b-599de9e984e2"},{"articleTitle":"Transferring content from an Android phone","articleName":"transferring-content-from-an-android-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/first-use/transferring-content-from-an-android-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/first-use/transferring-content-from-an-android-phone","text":"Transferring content from an Android phone","id":"ebf6667d-f1e0-4378-adfa-51c3e91850d0"},{"articleTitle":"Restoring content from an iCloud backup","articleName":"restoring-content-from-an-icloud-backup","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/first-use/restoring-content-from-an-icloud-backup","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/first-use/restoring-content-from-an-icloud-backup","text":"Restoring content from an iCloud backup","id":"46735d8c-0cb5-4c7c-9955-62a640403a1b"},{"articleTitle":"Restoring content from an iTunes backup","articleName":"restoring-content-from-an-itunes-backup","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/first-use/restoring-content-from-an-itunes-backup","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/first-use/restoring-content-from-an-itunes-backup","text":"Restoring content from an iTunes backup","id":"5133f12b-e21c-449b-a38d-907cab5f3838"}]},{"subChapterTitle":"Using your phone","subChapterName":"using-your-phone","article":[{"articleTitle":"Ending running applications","articleName":"ending-running-applications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/using-your-phone/ending-running-applications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/using-your-phone/ending-running-applications","text":"Ending running applications","id":"981a11a7-4352-4801-8111-66a431af239c"},{"articleTitle":"Restarting your phone","articleName":"restarting-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/using-your-phone/restarting-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/using-your-phone/restarting-your-phone","text":"Restarting your phone","id":"aac66fba-4fed-492d-8128-21f1ad5a6e5e"},{"articleTitle":"Extending the battery life","articleName":"extending-the-battery-life","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/using-your-phone/extending-the-battery-life","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/using-your-phone/extending-the-battery-life","text":"Extending the battery life","id":"a9aa1299-183f-4f73-ab11-7a00944199c0"},{"articleTitle":"Taking screenshot","articleName":"taking-screenshot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/getting-started/using-your-phone/taking-screenshot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#getting-started/using-your-phone/taking-screenshot","text":"Taking screenshot","id":"a466d573-64fb-4766-a22f-c4fb6ef0980c"}]}],"chapterName":"getting-started","icon":"e027"},{"chapter":"Basic functions","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions","subChapter":[{"subChapterTitle":"Sound and screen settings","subChapterName":"sound-and-screen-settings","article":[{"articleTitle":"Selecting ring tone","articleName":"selecting-ring-tone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/sound-and-screen-settings/selecting-ring-tone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/sound-and-screen-settings/selecting-ring-tone","text":"Selecting ring tone","id":"0b205899-600c-4e0f-bcb8-d68f01d3c613"},{"articleTitle":"Turning silent mode on or off","articleName":"turning-silent-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","text":"Turning silent mode on or off","id":"132b10fb-a7be-429e-a529-191697bbf4e1"},{"articleTitle":"Setting date and time","articleName":"setting-date-and-time","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/sound-and-screen-settings/setting-date-and-time","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/sound-and-screen-settings/setting-date-and-time","text":"Setting date and time","id":"6657bb36-0e34-4fa0-a717-2ffd4c7cac1c"},{"articleTitle":"Using notifications","articleName":"using-notifications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/sound-and-screen-settings/using-notifications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/sound-and-screen-settings/using-notifications","text":"Using notifications","id":"f7754faf-2322-4126-8e5d-ad2c4da96be6"},{"articleTitle":"Selecting settings for Control Centre","articleName":"selecting-settings-for-control-centre","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/sound-and-screen-settings/selecting-settings-for-control-centre","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/sound-and-screen-settings/selecting-settings-for-control-centre","text":"Selecting settings for Control Centre","id":"a3894908-440a-4bc4-bf23-7119671b5524"},{"articleTitle":"Using Control Centre","articleName":"using-control-centre","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/sound-and-screen-settings/using-control-centre","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/sound-and-screen-settings/using-control-centre","text":"Using Control Centre","id":"12567556-a735-4b29-8811-ac8b6653d325"}]},{"subChapterTitle":"Security codes","subChapterName":"security-codes","article":[{"articleTitle":"Turning use of PIN on or off","articleName":"turning-use-of-pin-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/security-codes/turning-use-of-pin-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/security-codes/turning-use-of-pin-on-or-off","text":"Turning use of PIN on or off","id":"f7136ff1-017e-4e70-b2c4-029178c89bda"},{"articleTitle":"Turning use of phone lock code on or off","articleName":"turning-use-of-phone-lock-code-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","text":"Turning use of phone lock code on or off","id":"efb84385-0d5a-4946-8443-9ea588f8d0f5"},{"articleTitle":"Using Touch ID","articleName":"using-touch-id","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/security-codes/using-touch-id","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/security-codes/using-touch-id","text":"Using Touch ID","id":"806bc802-9806-49b3-af0c-f0e90355f54f"}]},{"subChapterTitle":"Apps","subChapterName":"apps","article":[{"articleTitle":"Installing apps from App Store","articleName":"installing-apps-from-app-store","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/apps/installing-apps-from-app-store","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/apps/installing-apps-from-app-store","text":"Installing apps from App Store","id":"8558987d-3bc4-499c-9e3a-ed743a1ad269"},{"articleTitle":"Uninstalling apps","articleName":"uninstalling-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/apps/uninstalling-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/apps/uninstalling-apps","text":"Uninstalling apps","id":"7f905a46-4beb-4a87-9402-d1518445b266"},{"articleTitle":"Turning Offload Unused Apps on or off","articleName":"turning-offload-unused-apps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/apps/turning-offload-unused-apps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/apps/turning-offload-unused-apps-on-or-off","text":"Turning Offload Unused Apps on or off","id":"bca29d67-b98c-421d-b977-019c10c2be3f"},{"articleTitle":"Turning automatic update of apps on or off","articleName":"turning-automatic-update-of-apps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/apps/turning-automatic-update-of-apps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/apps/turning-automatic-update-of-apps-on-or-off","text":"Turning automatic update of apps on or off","id":"20454f0d-308d-4973-aa63-c9c487b9ab23"},{"articleTitle":"Selecting settings for background refresh of apps","articleName":"selecting-settings-for-background-refresh-of-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/apps/selecting-settings-for-background-refresh-of-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/apps/selecting-settings-for-background-refresh-of-apps","text":"Selecting settings for background refresh of apps","id":"abe48283-2fe3-4cf7-ae1a-028acfcd64dd"},{"articleTitle":"Turning automatic synchronisation of content on or off","articleName":"turning-automatic-synchronisation-of-content-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","text":"Turning automatic synchronisation of content on or off","id":"3ea03e41-deee-473c-adc2-a0eb309f7d08"},{"articleTitle":"Using music player","articleName":"using-music-player","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/apps/using-music-player","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/apps/using-music-player","text":"Using music player","id":"aee5c03a-bed5-4bd4-a259-643f6fe82e87"}]},{"subChapterTitle":"Software update","subChapterName":"software-update","article":[{"articleTitle":"Backing up phone memory to iCloud","articleName":"backing-up-phone-memory-to-icloud","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/software-update/backing-up-phone-memory-to-icloud","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/software-update/backing-up-phone-memory-to-icloud","text":"Backing up phone memory to iCloud","id":"4dbdd2d4-5c50-4d1c-9e59-081f64eac56f"},{"articleTitle":"Backing up phone memory using iTunes","articleName":"backing-up-phone-memory-using-itunes","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/software-update/backing-up-phone-memory-using-itunes","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/software-update/backing-up-phone-memory-using-itunes","text":"Backing up phone memory using iTunes","id":"60a55b2c-b1b9-4599-8a73-0637e86c0cfc"},{"articleTitle":"Updating phone software","articleName":"updating-phone-software","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/software-update/updating-phone-software","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/software-update/updating-phone-software","text":"Updating phone software","id":"d0ec5461-2899-4269-be85-5d29aceb2ac9"},{"articleTitle":"Restoring factory default settings","articleName":"restoring-factory-default-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/basic-functions/software-update/restoring-factory-default-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#basic-functions/software-update/restoring-factory-default-settings","text":"Restoring factory default settings","id":"4aa6007e-eb86-47ed-bc1b-44dd4da24ab3"}]}],"chapterName":"basic-functions","icon":"e051"},{"chapter":"Calls, contacts, messaging","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to receive messages on my 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voicemail","articleName":"its-not-possible-to-check-my-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","text":"It's not possible to check my voicemail","id":"10a781d9-92cb-4b2c-bb28-eadc32161ce1"},{"articleTitle":"It's not possible to send and receive text 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messages","articleName":"its-not-possible-to-send-and-receive-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","text":"It's not possible to send and receive picture messages","id":"8aca1baf-f6a8-4594-a78d-67d29b97f6ae"},{"articleTitle":"It's not possible to send and receive email messages","articleName":"its-not-possible-to-send-and-receive-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","text":"It's not possible to send and receive email messages","id":"f45aad0c-14aa-4a51-9d80-e9b4c438863a"},{"articleTitle":"It's not possible to send and receive iMessages","articleName":"its-not-possible-to-send-and-receive-imessages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-imessages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-imessages","text":"It's not possible to send and receive iMessages","id":"086b7dca-c2ab-452e-8ce6-bded3124680d"},{"articleTitle":"It's not possible to use Wi-Fi calling","articleName":"its-not-possible-to-use-wifi-calling","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","text":"It's not possible to use Wi-Fi calling","id":"6c584172-9507-41b8-8854-97ffd20f653b"},{"articleTitle":"It's not possible to make voice calls","articleName":"its-not-possible-to-make-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","text":"It's not possible to make voice calls","id":"b657fe76-77dd-4988-bcca-13872000c63d"},{"articleTitle":"It's not possible to receive voice calls","articleName":"its-not-possible-to-receive-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","text":"It's not possible to receive voice calls","id":"8a152207-6c9b-4a5d-b6f2-4ce812cd2f14"}]},{"subChapterTitle":"Call settings","subChapterName":"call-settings","article":[{"articleTitle":"Turning call waiting on or off","articleName":"turning-call-waiting-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","text":"Turning call waiting on or off","id":"9d426d6d-a54a-46c6-8714-96eea6a67416"},{"articleTitle":"Turning your own caller identification on or off","articleName":"turning-your-own-caller-identification-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","text":"Turning your own caller identification on or off","id":"3657adc3-7cfd-4cf9-aef4-39c819fb77e0"},{"articleTitle":"Using Do Not Disturb","articleName":"using-do-not-disturb","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/call-settings/using-do-not-disturb","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/call-settings/using-do-not-disturb","text":"Using Do Not Disturb","id":"8c352929-0067-4767-857b-9037e7f64ee1"},{"articleTitle":"Turning call announcement on or off","articleName":"turning-call-announcement-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/call-settings/turning-call-announcement-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/call-settings/turning-call-announcement-on-or-off","text":"Turning call announcement on or off","id":"2a1b63cc-2e9b-4b45-bda9-a034bee2f81a"}]},{"subChapterTitle":"Contacts","subChapterName":"contacts","article":[{"articleTitle":"Creating contact","articleName":"creating-contact","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/contacts/creating-contact","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/contacts/creating-contact","text":"Creating contact","id":"c4667d52-56b3-4f2a-8755-9ddc794c0aef"},{"articleTitle":"Importing contacts from your SIM to your phone","articleName":"importing-contacts-from-your-sim-to-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/contacts/importing-contacts-from-your-sim-to-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/contacts/importing-contacts-from-your-sim-to-your-phone","text":"Importing contacts from your SIM to your phone","id":"b257d1dc-9300-40f7-9f1a-740040cd8ab9"},{"articleTitle":"Calling a contact in your address book","articleName":"calling-a-contact-in-your-address-book","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","text":"Calling a contact in your address book","id":"c98d2e52-b53e-45fb-a0e9-ca7573ec530d"}]},{"subChapterTitle":"Voicemail","subChapterName":"voicemail","article":[{"articleTitle":"Saving voicemail number","articleName":"saving-voicemail-number","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/voicemail/saving-voicemail-number","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/voicemail/saving-voicemail-number","text":"Saving voicemail number","id":"c73dd6a2-cf6f-41a7-b80b-6a6666c8563b"},{"articleTitle":"Diverting calls to voicemail","articleName":"diverting-calls-to-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","text":"Diverting calls to voicemail","id":"695c2d5c-934c-4831-8e7d-537fed196f78"},{"articleTitle":"Cancelling all diverts","articleName":"cancelling-all-diverts","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/voicemail/cancelling-all-diverts","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/voicemail/cancelling-all-diverts","text":"Cancelling all diverts","id":"d91b4896-f60c-49b9-bc10-b00853f346a5"}]},{"subChapterTitle":"iMessages","subChapterName":"imessages","article":[{"articleTitle":"Setting up your phone for iMessaging","articleName":"setting-up-your-phone-for-imessaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/imessages/setting-up-your-phone-for-imessaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/imessages/setting-up-your-phone-for-imessaging","text":"Setting up your phone for iMessaging","id":"64e95366-cc8a-43ef-9f22-83c06e24ef95"},{"articleTitle":"Writing and sending an iMessage","articleName":"writing-and-sending-an-imessage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/imessages/writing-and-sending-an-imessage","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/imessages/writing-and-sending-an-imessage","text":"Writing and sending an iMessage","id":"47424aec-0a73-4452-8754-9bb9243ea333"}]},{"subChapterTitle":"Text messaging","subChapterName":"text-messaging","article":[{"articleTitle":"Setting up your phone for text messaging","articleName":"setting-up-your-phone-for-text-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","text":"Setting up your phone for text messaging","id":"e02b7223-7ff4-405c-88e8-bc404b210fd6"},{"articleTitle":"Writing and sending text messages","articleName":"writing-and-sending-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","text":"Writing and sending text messages","id":"8c64d78a-835f-41d9-b9a9-91455ea91151"}]},{"subChapterTitle":"Picture messaging","subChapterName":"picture-messaging","article":[{"articleTitle":"Setting up your phone for picture messaging","articleName":"setting-up-your-phone-for-picture-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","text":"Setting up your phone for picture messaging","id":"cd71c7db-3cc9-40db-ab37-a4a8fa46152b"},{"articleTitle":"Writing and sending picture messages","articleName":"writing-and-sending-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","text":"Writing and sending picture messages","id":"33d097e8-5540-4476-80ed-fcc705c70bcd"}]},{"subChapterTitle":"Email messaging","subChapterName":"email-messaging","article":[{"articleTitle":"Setting up your phone for POP3 email","articleName":"setting-up-your-phone-for-pop3-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","text":"Setting up your phone for POP3 email","id":"3e0fc057-2eae-4907-ac1e-18e6cf9b84a4"},{"articleTitle":"Setting up your phone for IMAP email","articleName":"setting-up-your-phone-for-imap-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","text":"Setting up your phone for IMAP email","id":"b9bdede6-90dc-4bad-af7e-b5b9de8e8c1f"},{"articleTitle":"Writing and sending email messages","articleName":"writing-and-sending-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","text":"Writing and sending email messages","id":"f90aaa0c-4a53-4496-9cd2-26d6acb5b5b5"}]}],"chapterName":"calls-contacts-messaging","icon":"e004"},{"chapter":"Connectivity","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to use my phone's internet connection","articleName":"its-not-possible-to-use-my-phones-internet-connection","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","text":"It's not possible to use my phone's internet connection","id":"a76dffc1-f162-4623-8c9a-76683303bfb1"},{"articleTitle":"It's not possible to use Wi-Fi","articleName":"its-not-possible-to-use-wifi","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/troubleshooting/its-not-possible-to-use-wifi","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/troubleshooting/its-not-possible-to-use-wifi","text":"It's not possible to use Wi-Fi","id":"282c1fef-57f1-4246-a44f-561a8b381b5f"},{"articleTitle":"It's not possible to use my phone as a personal hotspot","articleName":"its-not-possible-to-use-my-phone-as-a-personal-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-personal-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-personal-hotspot","text":"It's not possible to use my phone as a personal hotspot","id":"fe3ca190-afac-470b-ba3c-6987c9ffc007"},{"articleTitle":"My phone uses a large amount of mobile data","articleName":"my-phone-uses-a-large-amount-of-mobile-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","text":"My phone uses a large amount of mobile data","id":"cbcd29fc-ecb3-4d46-a8d5-7bbf9b27cc3c"}]},{"subChapterTitle":"Network and internet","subChapterName":"network-and-internet","article":[{"articleTitle":"Setting up your phone for internet","articleName":"setting-up-your-phone-for-internet","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/network-and-internet/setting-up-your-phone-for-internet","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/network-and-internet/setting-up-your-phone-for-internet","text":"Setting up your phone for internet","id":"8bd5e349-4a6b-44c1-b374-f6257573db2b"},{"articleTitle":"Selecting network","articleName":"selecting-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/network-and-internet/selecting-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/network-and-internet/selecting-network","text":"Selecting network","id":"187e3135-1fe5-40c5-8cd5-9127715ac8f0"},{"articleTitle":"Selecting network mode","articleName":"selecting-network-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/network-and-internet/selecting-network-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/network-and-internet/selecting-network-mode","text":"Selecting network mode","id":"db9b89fd-195f-45ac-9f49-285597c09a5b"},{"articleTitle":"Turning flight mode on or off","articleName":"turning-flight-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/network-and-internet/turning-flight-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/network-and-internet/turning-flight-mode-on-or-off","text":"Turning flight mode on or off","id":"7ff14895-6d51-4ab7-ad9c-76aee3442754"}]},{"subChapterTitle":"Data usage","subChapterName":"data-usage","article":[{"articleTitle":"Viewing data usage","articleName":"viewing-data-usage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/data-usage/viewing-data-usage","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/data-usage/viewing-data-usage","text":"Viewing data usage","id":"cf2bb0a9-931d-4a1c-9a2e-dc7734e4be80"},{"articleTitle":"Turning mobile data on or off","articleName":"turning-mobile-data-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/data-usage/turning-mobile-data-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/data-usage/turning-mobile-data-on-or-off","text":"Turning mobile data on or off","id":"4f73a586-4a3e-4d3f-9925-003667e5e4ca"},{"articleTitle":"Turning data roaming on or off","articleName":"turning-data-roaming-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/data-usage/turning-data-roaming-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/data-usage/turning-data-roaming-on-or-off","text":"Turning data roaming on or off","id":"5b40a697-ccb1-498c-94d7-eeacc8038bd5"}]},{"subChapterTitle":"Wi-Fi","subChapterName":"wifi","article":[{"articleTitle":"Connecting to a Wi-Fi network","articleName":"connecting-to-a-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/wifi/connecting-to-a-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/wifi/connecting-to-a-wifi-network","text":"Connecting to a Wi-Fi network","id":"f0649fca-4ea3-4fa3-9cad-c7e00ac9ab9b"},{"articleTitle":"Using your phone as a personal hotspot","articleName":"using-your-phone-as-a-personal-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/wifi/using-your-phone-as-a-personal-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/wifi/using-your-phone-as-a-personal-hotspot","text":"Using your phone as a personal hotspot","id":"34345624-e744-4e34-9edf-f802d2daec66"},{"articleTitle":"Turning Wi-Fi Assist on or off","articleName":"turning-wifi-assist-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/wifi/turning-wifi-assist-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/wifi/turning-wifi-assist-on-or-off","text":"Turning Wi-Fi Assist on or off","id":"0ac5edbc-93cc-47df-9086-f82f4fc283af"}]},{"subChapterTitle":"Bluetooth","subChapterName":"bluetooth","article":[{"articleTitle":"Pairing a Bluetooth device with your phone","articleName":"pairing-a-bluetooth-device-with-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","text":"Pairing a Bluetooth device with your phone","id":"f4527016-6f15-4fbe-8f24-52f23e770a12"}]},{"subChapterTitle":"GPS","subChapterName":"gps","article":[{"articleTitle":"Turning GPS on or off","articleName":"turning-gps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/gps/turning-gps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/gps/turning-gps-on-or-off","text":"Turning GPS on or off","id":"619aed7f-5762-465f-81fc-e413ac6a7f26"}]},{"subChapterTitle":"Backup and synchronisation","subChapterName":"backup-and-synchronisation","article":[{"articleTitle":"Transferring files between computer and phone","articleName":"transferring-files-between-computer-and-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","text":"Transferring files between computer and phone","id":"8ae8526c-210b-418d-8baa-d4f54f0bda3d"},{"articleTitle":"Synchronising the phone contents using iCloud","articleName":"synchronising-the-phone-contents-using-icloud","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/connectivity/backup-and-synchronisation/synchronising-the-phone-contents-using-icloud","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0#connectivity/backup-and-synchronisation/synchronising-the-phone-contents-using-icloud","text":"Synchronising the phone contents using iCloud","id":"af38ad84-1a3f-492f-9e84-b56d246f91e4"}]}],"chapterName":"connectivity","icon":"e056"},{"chapter":"Specifications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/specifications","subChapter":[{"path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-se-ios-11-0/specifications/specifications-page","subChapterTitle":"Specifications Page","subChapterName":"specifications-page"}],"chapterName":"specifications","icon":"e601"}]
Apple iPhone SE
Apple iPhone SE
Last updated: 2/4/2019
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