{"solutions":[{"name":"There may be number of causes preventing you from using Wi-Fi calling","description":"If you can't use Wi-Fi calling, it may be due to a number of different causes.","guide":null,"content":"Visit the EE web page for more information about Wi-Fi calling."}],"intro":{"relatedProblemPath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-11-1#connectivity/troubleshooting/it-s-not-possible-to-use-wi-fi","relatedProblemId":22,"condition":"Can you use Wi-Fi?","question":"It's important to find out if you can use Wi-Fi. If you can't use Wi-Fi, you need to solve this problem first. When the problem is solved, you will most likely also be able to use Wi-Fi calling."},"name":"It's not possible to use Wi-Fi calling","description":"If you can't use Wi-Fi calling, there may be several causes of the problem.","textWhenNotSolved":"Unfortunately, our troubleshooting system can't solve the problem with your phone. Please go to our device repair page for more help.","id":40}