[{"chapter":"Device Home","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/device-home","chapterName":"device-home","icon":"e022","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to turn on my phone","articleName":"its-not-possible-to-turn-on-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","text":"It's not possible to turn on my phone","id":"59397493-0e37-42ac-a6bc-f15cc6167111"},{"articleTitle":"It's not possible to start my phone","articleName":"its-not-possible-to-start-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/troubleshooting/its-not-possible-to-start-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/troubleshooting/its-not-possible-to-start-my-phone","text":"It's not possible to start my phone","id":"38a821f4-bc9c-46bd-8e85-8172497d7389"},{"articleTitle":"My phone's battery life is short","articleName":"my-phones-battery-life-is-short","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/troubleshooting/my-phones-battery-life-is-short","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/troubleshooting/my-phones-battery-life-is-short","text":"My phone's battery life is short","id":"a66126d9-120d-46a9-9734-3201cbc53d73"}]},{"subChapterTitle":"First use","subChapterName":"first-use","article":[{"articleTitle":"Inserting SIM","articleName":"inserting-sim","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/inserting-sim","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/inserting-sim","text":"Inserting SIM","id":"46dbc580-5e3e-4c0e-a96e-34c6e92fd3b1"},{"articleTitle":"Charging the battery","articleName":"charging-the-battery","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/charging-the-battery","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/charging-the-battery","text":"Charging the battery","id":"8cbf231a-85dc-41e1-8b04-c8d9925feccf"},{"articleTitle":"Turning your phone on and off","articleName":"turning-your-phone-on-and-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/turning-your-phone-on-and-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/turning-your-phone-on-and-off","text":"Turning your phone on and off","id":"10673daf-f04a-4cac-8084-a060970610e3"},{"articleTitle":"Activating your phone","articleName":"activating-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/activating-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/activating-your-phone","text":"Activating your phone","id":"4b553cc2-d451-401b-8d9d-a28927d87bef"},{"articleTitle":"Activating Apple ID on your phone","articleName":"activating-apple-id-on-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/activating-apple-id-on-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/activating-apple-id-on-your-phone","text":"Activating Apple ID on your phone","id":"b717d2b9-1f0c-4b5c-8cc6-101bb3b8e748"},{"articleTitle":"Transferring content from an Android phone","articleName":"transferring-content-from-an-android-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/transferring-content-from-an-android-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/transferring-content-from-an-android-phone","text":"Transferring content from an Android phone","id":"0680a48b-5166-48bd-8e49-7ff96a2cd8ad"},{"articleTitle":"Restoring content from an iCloud backup","articleName":"restoring-content-from-an-icloud-backup","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/restoring-content-from-an-icloud-backup","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/restoring-content-from-an-icloud-backup","text":"Restoring content from an iCloud backup","id":"6052f87b-08a0-4050-a145-21315b88675a"},{"articleTitle":"Restoring content from an iTunes backup","articleName":"restoring-content-from-an-itunes-backup","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/restoring-content-from-an-itunes-backup","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/restoring-content-from-an-itunes-backup","text":"Restoring content from an iTunes backup","id":"6cd11230-e243-48bf-8b83-0ad3f73453a7"}]},{"subChapterTitle":"Using your phone","subChapterName":"using-your-phone","article":[{"articleTitle":"Ending running applications","articleName":"ending-running-applications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/using-your-phone/ending-running-applications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/using-your-phone/ending-running-applications","text":"Ending running applications","id":"33b5c67c-a520-4f70-bec1-acb14396c34f"},{"articleTitle":"Restarting your phone","articleName":"restarting-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/using-your-phone/restarting-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/using-your-phone/restarting-your-phone","text":"Restarting your phone","id":"66aba3bc-074e-46aa-baa0-f2c6dec61680"},{"articleTitle":"Extending the battery life","articleName":"extending-the-battery-life","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/using-your-phone/extending-the-battery-life","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/using-your-phone/extending-the-battery-life","text":"Extending the battery life","id":"b235e456-9760-4fd4-be2a-db60222c33bb"},{"articleTitle":"Taking screenshot","articleName":"taking-screenshot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/using-your-phone/taking-screenshot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/using-your-phone/taking-screenshot","text":"Taking screenshot","id":"2259b825-59b5-4d28-973c-421e33e09cdd"}]}],"chapterName":"getting-started","icon":"e027"},{"chapter":"Basic functions","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions","subChapter":[{"subChapterTitle":"Sound and screen settings","subChapterName":"sound-and-screen-settings","article":[{"articleTitle":"Selecting ring 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time","articleName":"setting-date-and-time","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/sound-and-screen-settings/setting-date-and-time","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/sound-and-screen-settings/setting-date-and-time","text":"Setting date and time","id":"26aa9609-bad6-443a-b543-b8d7a09f9168"},{"articleTitle":"Using notifications","articleName":"using-notifications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/sound-and-screen-settings/using-notifications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/sound-and-screen-settings/using-notifications","text":"Using notifications","id":"ed9e2ebd-1cdf-4d7d-9d41-45794b10c3ea"},{"articleTitle":"Using 3D Touch","articleName":"using-3d-touch","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/sound-and-screen-settings/using-3d-touch","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/sound-and-screen-settings/using-3d-touch","text":"Using 3D Touch","id":"7db4a3ea-2028-418d-a86e-9c2cc33314d7"},{"articleTitle":"Selecting settings for Control Centre","articleName":"selecting-settings-for-control-centre","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/sound-and-screen-settings/selecting-settings-for-control-centre","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/sound-and-screen-settings/selecting-settings-for-control-centre","text":"Selecting settings for Control Centre","id":"af8c5035-64e2-4034-8bb1-52042405dde5"},{"articleTitle":"Using Control 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off","id":"085d9e45-d323-4979-addb-830bc386321d"},{"articleTitle":"Turning use of phone lock code on or off","articleName":"turning-use-of-phone-lock-code-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","text":"Turning use of phone lock code on or off","id":"1d443d26-6792-4be0-a7b9-660547707593"},{"articleTitle":"Using Face ID","articleName":"using-face-id","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/security-codes/using-face-id","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/security-codes/using-face-id","text":"Using Face ID","id":"d74a6878-b4ac-4cc9-b9e8-c49a62260f0e"}]},{"subChapterTitle":"Apps","subChapterName":"apps","article":[{"articleTitle":"Installing apps from App Store","articleName":"installing-apps-from-app-store","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/installing-apps-from-app-store","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/installing-apps-from-app-store","text":"Installing apps from App Store","id":"02ca4d02-ea76-42ce-8ad7-fece5b24ca38"},{"articleTitle":"Uninstalling apps","articleName":"uninstalling-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/uninstalling-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/uninstalling-apps","text":"Uninstalling apps","id":"47be75ee-1188-436b-a0da-b2702c8dcdaf"},{"articleTitle":"Turning Offload Unused Apps on or off","articleName":"turning-offload-unused-apps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/turning-offload-unused-apps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/turning-offload-unused-apps-on-or-off","text":"Turning Offload Unused Apps on or off","id":"51e5bf3a-c243-43ee-a836-48383b8e917f"},{"articleTitle":"Turning automatic update of apps on or off","articleName":"turning-automatic-update-of-apps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/turning-automatic-update-of-apps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/turning-automatic-update-of-apps-on-or-off","text":"Turning automatic update of apps on or off","id":"33f7c395-f47b-401a-97d2-5baf68e67baa"},{"articleTitle":"Selecting settings for background refresh of apps","articleName":"selecting-settings-for-background-refresh-of-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/selecting-settings-for-background-refresh-of-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/selecting-settings-for-background-refresh-of-apps","text":"Selecting settings for background refresh of apps","id":"fdcf988b-7932-4b36-b738-f8828aff0e9f"},{"articleTitle":"Turning automatic synchronisation of content on or off","articleName":"turning-automatic-synchronisation-of-content-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","text":"Turning automatic synchronisation of content on or off","id":"296dcb5f-30a7-4817-945a-b23a15c3e7d7"},{"articleTitle":"Using music player","articleName":"using-music-player","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/using-music-player","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/using-music-player","text":"Using music player","id":"5137b14f-70ab-425d-82f3-bb383fb2ff89"}]},{"subChapterTitle":"Screen Time","subChapterName":"screen-time","article":[{"articleTitle":"Selecting Screen Time settings","articleName":"selecting-screen-time-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/screen-time/selecting-screen-time-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/screen-time/selecting-screen-time-settings","text":"Selecting Screen Time settings","id":"eee27187-189c-4bf7-8f4a-674ecc0269ea"},{"articleTitle":"Using Screen Time","articleName":"using-screen-time","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/screen-time/using-screen-time","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/screen-time/using-screen-time","text":"Using Screen Time","id":"3d2e21fc-f848-4daf-86d0-657795821549"}]},{"subChapterTitle":"Software update","subChapterName":"software-update","article":[{"articleTitle":"Backing up phone memory to iCloud","articleName":"backing-up-phone-memory-to-icloud","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/software-update/backing-up-phone-memory-to-icloud","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/software-update/backing-up-phone-memory-to-icloud","text":"Backing up phone memory to iCloud","id":"bf2939a8-18f5-473f-a41a-3b5c53bc6240"},{"articleTitle":"Backing up phone memory using 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settings","articleName":"restoring-factory-default-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/software-update/restoring-factory-default-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/software-update/restoring-factory-default-settings","text":"Restoring factory default settings","id":"aa036d2b-7e9a-487b-91ad-b0a6a50582d2"}]}],"chapterName":"basic-functions","icon":"e051"},{"chapter":"Calls, contacts, messaging","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to receive messages on my 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voicemail","articleName":"its-not-possible-to-check-my-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","text":"It's not possible to check my voicemail","id":"c8cd8a37-8e68-4f36-a587-695a7a8471ad"},{"articleTitle":"It's not possible to send and receive text messages","articleName":"its-not-possible-to-send-and-receive-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","text":"It's not possible to send and receive text messages","id":"2c565eb9-68d2-4467-a54c-82cbc48e8b10"},{"articleTitle":"It's not possible to send and receive picture messages","articleName":"its-not-possible-to-send-and-receive-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","text":"It's not possible to send and receive picture messages","id":"d8918377-6ea1-45aa-9f71-86231d04169a"},{"articleTitle":"It's not possible to send and receive email messages","articleName":"its-not-possible-to-send-and-receive-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","text":"It's not possible to send and receive email messages","id":"a778f423-28e1-48da-b816-79015d15d174"},{"articleTitle":"It's not possible to send and receive iMessages","articleName":"its-not-possible-to-send-and-receive-imessages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-imessages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-imessages","text":"It's not possible to send and receive iMessages","id":"0d4ef541-6a2b-4fde-8d50-c4d088e9d1d8"},{"articleTitle":"It's not possible to use Wi-Fi calling","articleName":"its-not-possible-to-use-wifi-calling","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","text":"It's not possible to use Wi-Fi calling","id":"bb09fce7-8429-479c-96ab-b9734e115d36"},{"articleTitle":"It's not possible to make voice calls","articleName":"its-not-possible-to-make-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","text":"It's not possible to make voice calls","id":"2ce45cd2-977e-4edf-b352-3be7848aa97a"},{"articleTitle":"It's not possible to receive voice calls","articleName":"its-not-possible-to-receive-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","text":"It's not possible to receive voice calls","id":"bbfa609d-af0a-4ebf-b710-016142c752f6"}]},{"subChapterTitle":"Call settings","subChapterName":"call-settings","article":[{"articleTitle":"Turning call waiting on or off","articleName":"turning-call-waiting-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","text":"Turning call waiting on or off","id":"defb32cf-0240-48a7-ae1d-36eb0d8b398b"},{"articleTitle":"Turning your own caller identification on or off","articleName":"turning-your-own-caller-identification-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","text":"Turning your own caller identification on or off","id":"c83f2302-74d6-4763-8242-fe0c2bf48c16"},{"articleTitle":"Turning Wi-Fi calling on or off","articleName":"turning-wifi-calling-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","text":"Turning Wi-Fi calling on or off","id":"1d65c9fa-e909-4f79-bd93-49c026a3124a"},{"articleTitle":"Using Do Not Disturb","articleName":"using-do-not-disturb","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/call-settings/using-do-not-disturb","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/call-settings/using-do-not-disturb","text":"Using Do Not Disturb","id":"dca792c0-33f9-4bd2-9e45-2abff29329c5"},{"articleTitle":"Turning call announcement on or off","articleName":"turning-call-announcement-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/call-settings/turning-call-announcement-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/call-settings/turning-call-announcement-on-or-off","text":"Turning call announcement on or off","id":"8da16090-5fe4-45f3-85ac-7d858cd51a4b"}]},{"subChapterTitle":"Contacts","subChapterName":"contacts","article":[{"articleTitle":"Creating contact","articleName":"creating-contact","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/contacts/creating-contact","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/contacts/creating-contact","text":"Creating contact","id":"27b0cba8-dac8-4ca9-a16c-99a8e289fbda"},{"articleTitle":"Importing contacts from your SIM to your phone","articleName":"importing-contacts-from-your-sim-to-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/contacts/importing-contacts-from-your-sim-to-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/contacts/importing-contacts-from-your-sim-to-your-phone","text":"Importing contacts from your SIM to your phone","id":"303825b5-371f-4ed3-bc5f-83be59180d89"},{"articleTitle":"Calling a contact in your address book","articleName":"calling-a-contact-in-your-address-book","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","text":"Calling a contact in your address book","id":"e10fff85-46bc-4b36-8f19-16fc60cc11f8"}]},{"subChapterTitle":"Voicemail","subChapterName":"voicemail","article":[{"articleTitle":"Saving voicemail number","articleName":"saving-voicemail-number","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/voicemail/saving-voicemail-number","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/voicemail/saving-voicemail-number","text":"Saving voicemail number","id":"dc503c84-d1e3-46d3-b7f2-28651f01cfc9"},{"articleTitle":"Diverting calls to voicemail","articleName":"diverting-calls-to-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","text":"Diverting calls to voicemail","id":"c1d96b86-9d9c-4ac2-8e4b-d4f8b7463435"},{"articleTitle":"Cancelling all diverts","articleName":"cancelling-all-diverts","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/voicemail/cancelling-all-diverts","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/voicemail/cancelling-all-diverts","text":"Cancelling all diverts","id":"b68bd3e4-d7b2-49f9-b0c3-b813f2039b33"}]},{"subChapterTitle":"iMessages","subChapterName":"imessages","article":[{"articleTitle":"Setting up your phone for iMessaging","articleName":"setting-up-your-phone-for-imessaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/imessages/setting-up-your-phone-for-imessaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/imessages/setting-up-your-phone-for-imessaging","text":"Setting up your phone for iMessaging","id":"eae868c7-df76-49a4-ae1e-ce3645c865e8"},{"articleTitle":"Writing and sending an iMessage","articleName":"writing-and-sending-an-imessage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/imessages/writing-and-sending-an-imessage","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/imessages/writing-and-sending-an-imessage","text":"Writing and sending an iMessage","id":"dc984197-2e4b-4a6c-8f96-5bd15d1ef2ef"}]},{"subChapterTitle":"Text messaging","subChapterName":"text-messaging","article":[{"articleTitle":"Setting up your phone for text messaging","articleName":"setting-up-your-phone-for-text-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","text":"Setting up your phone for text messaging","id":"1145ca39-121b-4c60-a001-37ab09caf4c5"},{"articleTitle":"Writing and sending text messages","articleName":"writing-and-sending-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","text":"Writing and sending text messages","id":"72b78788-c689-4067-97a7-7e059664615e"}]},{"subChapterTitle":"Picture messaging","subChapterName":"picture-messaging","article":[{"articleTitle":"Setting up your phone for picture messaging","articleName":"setting-up-your-phone-for-picture-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","text":"Setting up your phone for picture messaging","id":"fbbdf99c-52ef-44a2-a444-d5ebc3df7e53"},{"articleTitle":"Writing and sending picture messages","articleName":"writing-and-sending-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","text":"Writing and sending picture messages","id":"31c37f72-73e1-4e71-b0ab-b3f94148430e"}]},{"subChapterTitle":"Email messaging","subChapterName":"email-messaging","article":[{"articleTitle":"Setting up your phone for POP3 email","articleName":"setting-up-your-phone-for-pop3-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","text":"Setting up your phone for POP3 email","id":"087621e1-3271-497d-8d5a-467c04b17aa6"},{"articleTitle":"Setting up your phone for IMAP email","articleName":"setting-up-your-phone-for-imap-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","text":"Setting up your phone for IMAP email","id":"b19cdbe1-211a-4705-8c87-2421b6dec5dc"},{"articleTitle":"Writing and sending email messages","articleName":"writing-and-sending-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","text":"Writing and sending email messages","id":"7469ea11-b8b1-48a5-8628-79689c7eea48"}]}],"chapterName":"calls-contacts-messaging","icon":"e004"},{"chapter":"Connectivity","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to use my phone's internet connection","articleName":"its-not-possible-to-use-my-phones-internet-connection","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","text":"It's not possible to use my phone's internet connection","id":"9c1b5da1-b5c8-42aa-97da-7f397566f5c5"},{"articleTitle":"It's not possible to use Wi-Fi","articleName":"its-not-possible-to-use-wifi","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/troubleshooting/its-not-possible-to-use-wifi","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/troubleshooting/its-not-possible-to-use-wifi","text":"It's not possible to use Wi-Fi","id":"46351441-b7a3-4dd1-a065-4ca28eeda2e4"},{"articleTitle":"It's not possible to use my phone as a personal hotspot","articleName":"its-not-possible-to-use-my-phone-as-a-personal-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-personal-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-personal-hotspot","text":"It's not possible to use my phone as a personal hotspot","id":"c3073252-54aa-437c-b225-7d500e8db1b1"},{"articleTitle":"My phone uses a large amount of mobile data","articleName":"my-phone-uses-a-large-amount-of-mobile-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","text":"My phone uses a large amount of mobile data","id":"8a3ad10b-bd2a-479b-bd7a-7ef4db0001fe"}]},{"subChapterTitle":"Network and internet","subChapterName":"network-and-internet","article":[{"articleTitle":"Setting up your phone for internet","articleName":"setting-up-your-phone-for-internet","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/network-and-internet/setting-up-your-phone-for-internet","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/network-and-internet/setting-up-your-phone-for-internet","text":"Setting up your phone for internet","id":"e91380a5-6450-4f8a-ae3a-74612b200b8d"},{"articleTitle":"Selecting network","articleName":"selecting-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/network-and-internet/selecting-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/network-and-internet/selecting-network","text":"Selecting network","id":"7a584fcd-2baa-41fe-8f5e-eb286ebb9943"},{"articleTitle":"Selecting network mode","articleName":"selecting-network-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/network-and-internet/selecting-network-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/network-and-internet/selecting-network-mode","text":"Selecting network mode","id":"8538ca89-a42b-45d8-ae43-9cb7f8b84ccd"},{"articleTitle":"Turning flight mode on or off","articleName":"turning-flight-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/network-and-internet/turning-flight-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/network-and-internet/turning-flight-mode-on-or-off","text":"Turning flight mode on or off","id":"7aa1f6c2-f109-492f-a53c-a9c6d95ecff0"}]},{"subChapterTitle":"Data usage","subChapterName":"data-usage","article":[{"articleTitle":"Viewing data usage","articleName":"viewing-data-usage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/data-usage/viewing-data-usage","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/data-usage/viewing-data-usage","text":"Viewing data usage","id":"f97bdbd4-3ce2-4e30-a129-58569d0da9f5"},{"articleTitle":"Turning mobile data on or off","articleName":"turning-mobile-data-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/data-usage/turning-mobile-data-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/data-usage/turning-mobile-data-on-or-off","text":"Turning mobile data on or off","id":"6dda788c-416e-4f1d-8659-93992ea182f7"},{"articleTitle":"Turning data roaming on or off","articleName":"turning-data-roaming-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/data-usage/turning-data-roaming-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/data-usage/turning-data-roaming-on-or-off","text":"Turning data roaming on or off","id":"6dc77d40-812c-4aff-bd9c-bd492e8c942e"}]},{"subChapterTitle":"Wi-Fi","subChapterName":"wifi","article":[{"articleTitle":"Connecting to a Wi-Fi network","articleName":"connecting-to-a-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/wifi/connecting-to-a-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/wifi/connecting-to-a-wifi-network","text":"Connecting to a Wi-Fi network","id":"bbc139a0-0ed8-4d68-808c-e2cae34c0794"},{"articleTitle":"Using your phone as a personal hotspot","articleName":"using-your-phone-as-a-personal-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/wifi/using-your-phone-as-a-personal-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/wifi/using-your-phone-as-a-personal-hotspot","text":"Using your phone as a personal hotspot","id":"41f7b8b3-f451-4289-a56d-e40a8a435547"},{"articleTitle":"Turning Wi-Fi Assist on or off","articleName":"turning-wifi-assist-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/wifi/turning-wifi-assist-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/wifi/turning-wifi-assist-on-or-off","text":"Turning Wi-Fi Assist on or off","id":"bdcc9998-1dbf-4745-8530-4a107066953b"}]},{"subChapterTitle":"Bluetooth","subChapterName":"bluetooth","article":[{"articleTitle":"Pairing a Bluetooth device with your phone","articleName":"pairing-a-bluetooth-device-with-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","text":"Pairing a Bluetooth device with your phone","id":"02b60613-701a-4894-a2b2-dd712a1ef786"}]},{"subChapterTitle":"GPS","subChapterName":"gps","article":[{"articleTitle":"Turning GPS on or off","articleName":"turning-gps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/gps/turning-gps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/gps/turning-gps-on-or-off","text":"Turning GPS on or off","id":"0f25b0f1-1b7b-4113-b475-61bbba266fd1"}]},{"subChapterTitle":"Backup and synchronisation","subChapterName":"backup-and-synchronisation","article":[{"articleTitle":"Transferring files between computer and phone","articleName":"transferring-files-between-computer-and-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","text":"Transferring files between computer and phone","id":"2e3d8f2d-b66b-4fd8-874a-9c47734d4c6e"},{"articleTitle":"Synchronising the phone contents using iCloud","articleName":"synchronising-the-phone-contents-using-icloud","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/backup-and-synchronisation/synchronising-the-phone-contents-using-icloud","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/backup-and-synchronisation/synchronising-the-phone-contents-using-icloud","text":"Synchronising the phone contents using iCloud","id":"b53cc6f6-d5e4-44bc-ac6c-ed49b422a821"}]}],"chapterName":"connectivity","icon":"e056"},{"chapter":"Specifications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/specifications","subChapter":[{"path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/specifications/specifications-page","subChapterTitle":"Specifications Page","subChapterName":"specifications-page"}],"chapterName":"specifications","icon":"e601"}]
Apple iPhone X
Apple iPhone X
Last updated: 2/4/2019
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