[{"chapter":"Device Home","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/device-home","chapterName":"device-home","icon":"e022","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to turn on my phone","articleName":"its-not-possible-to-turn-on-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","text":"It's not possible to turn on my phone","id":"9d0fafd1-623b-4d8b-a3cf-58529f8b2d58"},{"articleTitle":"It's not possible to start my phone","articleName":"its-not-possible-to-start-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/troubleshooting/its-not-possible-to-start-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/troubleshooting/its-not-possible-to-start-my-phone","text":"It's not possible to start my phone","id":"cee6c94c-f397-4393-a12f-e05fffd7c391"},{"articleTitle":"My phone's battery life is short","articleName":"my-phones-battery-life-is-short","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/troubleshooting/my-phones-battery-life-is-short","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/troubleshooting/my-phones-battery-life-is-short","text":"My phone's battery life is short","id":"f98895d1-dcb7-4544-87bd-110ef6b3c323"}]},{"subChapterTitle":"First use","subChapterName":"first-use","article":[{"articleTitle":"Inserting SIM","articleName":"inserting-sim","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/inserting-sim","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/inserting-sim","text":"Inserting SIM","id":"f6129e8b-c532-40e8-b30d-19533a739277"},{"articleTitle":"Charging the battery","articleName":"charging-the-battery","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/charging-the-battery","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/charging-the-battery","text":"Charging the battery","id":"50236bb8-748c-4e62-902c-8d80e6531fab"},{"articleTitle":"Turning your phone on and off","articleName":"turning-your-phone-on-and-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/turning-your-phone-on-and-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/turning-your-phone-on-and-off","text":"Turning your phone on and off","id":"5dfa181b-f3fb-4d85-87c8-e3851878bf88"},{"articleTitle":"Activating your phone","articleName":"activating-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/activating-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/activating-your-phone","text":"Activating your phone","id":"ce8555ae-5a49-468f-bded-5e6f9e83c885"},{"articleTitle":"Activating Apple ID on your phone","articleName":"activating-apple-id-on-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/activating-apple-id-on-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/activating-apple-id-on-your-phone","text":"Activating Apple ID on your phone","id":"3b1080f3-a44b-47fc-a582-4878febf9467"},{"articleTitle":"Transferring content from an Android phone","articleName":"transferring-content-from-an-android-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/transferring-content-from-an-android-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/transferring-content-from-an-android-phone","text":"Transferring content from an Android phone","id":"54d9a353-2099-4dbb-a485-5c245e14441a"},{"articleTitle":"Restoring content from an iCloud backup","articleName":"restoring-content-from-an-icloud-backup","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/restoring-content-from-an-icloud-backup","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/restoring-content-from-an-icloud-backup","text":"Restoring content from an iCloud backup","id":"2ad00aa1-7537-4dc9-a4a5-dee1fe20677e"},{"articleTitle":"Restoring content from an iTunes backup","articleName":"restoring-content-from-an-itunes-backup","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/first-use/restoring-content-from-an-itunes-backup","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/first-use/restoring-content-from-an-itunes-backup","text":"Restoring content from an iTunes backup","id":"68011146-d937-4a67-8f3b-4606d3e7fc0c"}]},{"subChapterTitle":"Using your phone","subChapterName":"using-your-phone","article":[{"articleTitle":"Ending running applications","articleName":"ending-running-applications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/using-your-phone/ending-running-applications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/using-your-phone/ending-running-applications","text":"Ending running applications","id":"bbfe5333-fd87-433a-8803-8af98b5016a1"},{"articleTitle":"Restarting your phone","articleName":"restarting-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/using-your-phone/restarting-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/using-your-phone/restarting-your-phone","text":"Restarting your phone","id":"f05e2a1b-a09c-4328-97b2-6b05f82f35ff"},{"articleTitle":"Extending the battery life","articleName":"extending-the-battery-life","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/using-your-phone/extending-the-battery-life","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/using-your-phone/extending-the-battery-life","text":"Extending the battery life","id":"026b3954-fcbb-4c5a-b1f0-933236aca6b3"},{"articleTitle":"Taking screenshot","articleName":"taking-screenshot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/getting-started/using-your-phone/taking-screenshot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#getting-started/using-your-phone/taking-screenshot","text":"Taking screenshot","id":"cdc5ab47-d2f2-4b0d-bf8c-5494883503b7"}]}],"chapterName":"getting-started","icon":"e027"},{"chapter":"Basic functions","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions","subChapter":[{"subChapterTitle":"Sound and screen settings","subChapterName":"sound-and-screen-settings","article":[{"articleTitle":"Selecting ring tone","articleName":"selecting-ring-tone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/sound-and-screen-settings/selecting-ring-tone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/sound-and-screen-settings/selecting-ring-tone","text":"Selecting ring tone","id":"5c21a81c-68df-428d-b374-b949e96a5bd8"},{"articleTitle":"Turning silent mode on or off","articleName":"turning-silent-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","text":"Turning silent mode on or off","id":"5d7e5df1-753d-4991-a1cb-d15d13264be1"},{"articleTitle":"Setting date and time","articleName":"setting-date-and-time","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/sound-and-screen-settings/setting-date-and-time","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/sound-and-screen-settings/setting-date-and-time","text":"Setting date and time","id":"a5b8b590-dfde-4563-af84-1f18294bbcc2"},{"articleTitle":"Using notifications","articleName":"using-notifications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/sound-and-screen-settings/using-notifications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/sound-and-screen-settings/using-notifications","text":"Using notifications","id":"ec06ccb7-d8b5-4ccb-b5ec-f08b9e0d1d6f"},{"articleTitle":"Using 3D Touch","articleName":"using-3d-touch","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/sound-and-screen-settings/using-3d-touch","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/sound-and-screen-settings/using-3d-touch","text":"Using 3D Touch","id":"047cc5ba-b1a8-43c4-ae1c-0bc554f3cab2"},{"articleTitle":"Selecting settings for Control Centre","articleName":"selecting-settings-for-control-centre","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/sound-and-screen-settings/selecting-settings-for-control-centre","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/sound-and-screen-settings/selecting-settings-for-control-centre","text":"Selecting settings for Control Centre","id":"bc2add2d-6a77-492e-a5d7-97d3ebd7dc8c"},{"articleTitle":"Using Control 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off","id":"499431aa-71df-484d-92ee-b4dd89e245b7"},{"articleTitle":"Turning use of phone lock code on or off","articleName":"turning-use-of-phone-lock-code-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","text":"Turning use of phone lock code on or off","id":"77ab3e7d-8e43-4245-bc8f-5489c8190533"},{"articleTitle":"Using Face ID","articleName":"using-face-id","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/security-codes/using-face-id","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/security-codes/using-face-id","text":"Using Face ID","id":"c9dffd99-b1b6-4427-b37e-6ef9576a34b1"}]},{"subChapterTitle":"Apps","subChapterName":"apps","article":[{"articleTitle":"Installing apps from App Store","articleName":"installing-apps-from-app-store","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/installing-apps-from-app-store","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/installing-apps-from-app-store","text":"Installing apps from App Store","id":"5fb7e801-f4c9-4933-b347-a241d0b0bda7"},{"articleTitle":"Uninstalling apps","articleName":"uninstalling-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/uninstalling-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/uninstalling-apps","text":"Uninstalling apps","id":"c325fea6-6b93-4d9a-afdd-d763d047665e"},{"articleTitle":"Turning Offload Unused Apps on or off","articleName":"turning-offload-unused-apps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/turning-offload-unused-apps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/turning-offload-unused-apps-on-or-off","text":"Turning Offload Unused Apps on or off","id":"94b434bc-0b79-4603-87e8-360177ad1a58"},{"articleTitle":"Turning automatic update of apps on or off","articleName":"turning-automatic-update-of-apps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/turning-automatic-update-of-apps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/turning-automatic-update-of-apps-on-or-off","text":"Turning automatic update of apps on or off","id":"7475247c-5bb1-413c-a6a0-e25209ddb239"},{"articleTitle":"Selecting settings for background refresh of apps","articleName":"selecting-settings-for-background-refresh-of-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/selecting-settings-for-background-refresh-of-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/selecting-settings-for-background-refresh-of-apps","text":"Selecting settings for background refresh of apps","id":"a0d873fc-a2be-4655-b824-2bc2597a17a5"},{"articleTitle":"Turning automatic synchronisation of content on or off","articleName":"turning-automatic-synchronisation-of-content-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","text":"Turning automatic synchronisation of content on or off","id":"497dda3b-d8d8-412b-aba1-f394c8af9baa"},{"articleTitle":"Using music player","articleName":"using-music-player","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/apps/using-music-player","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/apps/using-music-player","text":"Using music player","id":"9f1ef6e7-1efd-4e74-a07a-e8a3292a76ef"}]},{"subChapterTitle":"Screen Time","subChapterName":"screen-time","article":[{"articleTitle":"Selecting Screen Time settings","articleName":"selecting-screen-time-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/screen-time/selecting-screen-time-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/screen-time/selecting-screen-time-settings","text":"Selecting Screen Time settings","id":"0d6892a6-bf03-451c-8a6c-38f0a58b00b4"},{"articleTitle":"Using Screen Time","articleName":"using-screen-time","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/screen-time/using-screen-time","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/screen-time/using-screen-time","text":"Using Screen Time","id":"ac4b034d-facc-43f8-857a-58151eca2c08"}]},{"subChapterTitle":"Software update","subChapterName":"software-update","article":[{"articleTitle":"Backing up phone memory to iCloud","articleName":"backing-up-phone-memory-to-icloud","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/software-update/backing-up-phone-memory-to-icloud","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/software-update/backing-up-phone-memory-to-icloud","text":"Backing up phone memory to iCloud","id":"918c2173-b3f5-41c4-89c8-2e4d76268a2b"},{"articleTitle":"Backing up phone memory using 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settings","articleName":"restoring-factory-default-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/basic-functions/software-update/restoring-factory-default-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#basic-functions/software-update/restoring-factory-default-settings","text":"Restoring factory default settings","id":"b3985fef-a508-43bc-b02d-713807010bcc"}]}],"chapterName":"basic-functions","icon":"e051"},{"chapter":"Calls, contacts, messaging","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to receive messages on my 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voicemail","articleName":"its-not-possible-to-check-my-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","text":"It's not possible to check my voicemail","id":"b2aa7435-749c-4e56-8e46-e02cf316323b"},{"articleTitle":"It's not possible to send and receive text messages","articleName":"its-not-possible-to-send-and-receive-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","text":"It's not possible to send and receive text messages","id":"6b5e91b0-09b3-40b2-93f7-511d4bcb3b27"},{"articleTitle":"It's not possible to send and receive picture messages","articleName":"its-not-possible-to-send-and-receive-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","text":"It's not possible to send and receive picture messages","id":"242f172c-80c2-4ed0-851f-bff025cb4b8d"},{"articleTitle":"It's not possible to send and receive email messages","articleName":"its-not-possible-to-send-and-receive-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","text":"It's not possible to send and receive email messages","id":"54e163b6-199e-4866-a9f9-2083e5f35eb1"},{"articleTitle":"It's not possible to send and receive iMessages","articleName":"its-not-possible-to-send-and-receive-imessages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-imessages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-imessages","text":"It's not possible to send and receive iMessages","id":"35d7e7ac-73c8-4cbb-a91b-43da08c078b2"},{"articleTitle":"It's not possible to use Wi-Fi calling","articleName":"its-not-possible-to-use-wifi-calling","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","text":"It's not possible to use Wi-Fi calling","id":"db478982-dd7d-44f0-9cd2-49de51137a40"},{"articleTitle":"It's not possible to make voice calls","articleName":"its-not-possible-to-make-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","text":"It's not possible to make voice calls","id":"feafaa8e-ab4a-4c5a-9e35-e1dccf5f446c"},{"articleTitle":"It's not possible to receive voice calls","articleName":"its-not-possible-to-receive-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","text":"It's not possible to receive voice calls","id":"e67e820e-1958-474b-b520-a46596f8c738"}]},{"subChapterTitle":"Call settings","subChapterName":"call-settings","article":[{"articleTitle":"Turning call waiting on or off","articleName":"turning-call-waiting-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","text":"Turning call waiting on or off","id":"0e8ba27b-0c81-44c4-a46d-79f306085206"},{"articleTitle":"Turning your own caller identification on or off","articleName":"turning-your-own-caller-identification-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","text":"Turning your own caller identification on or off","id":"d305dcb6-7152-46fa-a4d7-1d4cc7848b66"},{"articleTitle":"Turning Wi-Fi calling on or off","articleName":"turning-wifi-calling-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","text":"Turning Wi-Fi calling on or off","id":"8c193614-1dc1-4f31-917b-e588175930e1"},{"articleTitle":"Using Do Not Disturb","articleName":"using-do-not-disturb","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/call-settings/using-do-not-disturb","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/call-settings/using-do-not-disturb","text":"Using Do Not Disturb","id":"6ead0295-6725-4ce9-817b-cdefc02624d1"},{"articleTitle":"Turning call announcement on or off","articleName":"turning-call-announcement-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/call-settings/turning-call-announcement-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/call-settings/turning-call-announcement-on-or-off","text":"Turning call announcement on or off","id":"77692098-482d-43c9-b26a-1445802d72e4"}]},{"subChapterTitle":"Contacts","subChapterName":"contacts","article":[{"articleTitle":"Creating contact","articleName":"creating-contact","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/contacts/creating-contact","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/contacts/creating-contact","text":"Creating contact","id":"91bee4c5-7ea7-4002-bece-c8110b2d450e"},{"articleTitle":"Importing contacts from your SIM to your phone","articleName":"importing-contacts-from-your-sim-to-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/contacts/importing-contacts-from-your-sim-to-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/contacts/importing-contacts-from-your-sim-to-your-phone","text":"Importing contacts from your SIM to your phone","id":"7513d9e3-e426-4c7d-ad01-709744ee3cf9"},{"articleTitle":"Calling a contact in your address book","articleName":"calling-a-contact-in-your-address-book","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","text":"Calling a contact in your address book","id":"9447682e-f4f2-4e55-acf0-7828ed5eddf8"}]},{"subChapterTitle":"Voicemail","subChapterName":"voicemail","article":[{"articleTitle":"Saving voicemail number","articleName":"saving-voicemail-number","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/voicemail/saving-voicemail-number","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/voicemail/saving-voicemail-number","text":"Saving voicemail number","id":"6dbc8cde-b7d5-4ff2-a977-36e56a6a847b"},{"articleTitle":"Diverting calls to voicemail","articleName":"diverting-calls-to-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","text":"Diverting calls to voicemail","id":"b560362e-24c2-4154-bedf-b4ebea7060bb"},{"articleTitle":"Cancelling all diverts","articleName":"cancelling-all-diverts","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/voicemail/cancelling-all-diverts","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/voicemail/cancelling-all-diverts","text":"Cancelling all diverts","id":"de8ec102-786e-4905-8105-e3d4ebfb90ce"}]},{"subChapterTitle":"iMessages","subChapterName":"imessages","article":[{"articleTitle":"Setting up your phone for iMessaging","articleName":"setting-up-your-phone-for-imessaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/imessages/setting-up-your-phone-for-imessaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/imessages/setting-up-your-phone-for-imessaging","text":"Setting up your phone for iMessaging","id":"02286c12-7de6-4162-910d-103339f0c90f"},{"articleTitle":"Writing and sending an iMessage","articleName":"writing-and-sending-an-imessage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/imessages/writing-and-sending-an-imessage","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/imessages/writing-and-sending-an-imessage","text":"Writing and sending an iMessage","id":"ed5b9193-97e9-47c2-9da1-51b25d0ae362"}]},{"subChapterTitle":"Text messaging","subChapterName":"text-messaging","article":[{"articleTitle":"Setting up your phone for text messaging","articleName":"setting-up-your-phone-for-text-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","text":"Setting up your phone for text messaging","id":"d7074818-5642-42cc-b94b-7bd1da3a80fa"},{"articleTitle":"Writing and sending text messages","articleName":"writing-and-sending-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","text":"Writing and sending text messages","id":"798c96d4-db85-4205-b27c-cf8ac2dd144b"}]},{"subChapterTitle":"Picture messaging","subChapterName":"picture-messaging","article":[{"articleTitle":"Setting up your phone for picture messaging","articleName":"setting-up-your-phone-for-picture-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","text":"Setting up your phone for picture messaging","id":"99da4385-eb9d-4254-b17f-46b6bab1273a"},{"articleTitle":"Writing and sending picture messages","articleName":"writing-and-sending-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","text":"Writing and sending picture messages","id":"b92f678d-201d-4c6b-8fd5-3df27a16fa65"}]},{"subChapterTitle":"Email messaging","subChapterName":"email-messaging","article":[{"articleTitle":"Setting up your phone for POP3 email","articleName":"setting-up-your-phone-for-pop3-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","text":"Setting up your phone for POP3 email","id":"d1f25f9b-0bed-4311-9334-a660afa21be4"},{"articleTitle":"Setting up your phone for IMAP email","articleName":"setting-up-your-phone-for-imap-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","text":"Setting up your phone for IMAP email","id":"25624fd5-289d-4243-9b38-25497746265e"},{"articleTitle":"Writing and sending email messages","articleName":"writing-and-sending-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","text":"Writing and sending email messages","id":"91b82b0f-8c11-43cc-8d7e-0c7d2a4d49a7"}]}],"chapterName":"calls-contacts-messaging","icon":"e004"},{"chapter":"Connectivity","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to use my phone's internet connection","articleName":"its-not-possible-to-use-my-phones-internet-connection","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","text":"It's not possible to use my phone's internet connection","id":"4db24a8e-4b08-487d-a066-0085e881a126"},{"articleTitle":"It's not possible to use Wi-Fi","articleName":"its-not-possible-to-use-wifi","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/troubleshooting/its-not-possible-to-use-wifi","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/troubleshooting/its-not-possible-to-use-wifi","text":"It's not possible to use Wi-Fi","id":"1b74d3c2-a265-4b2a-9fb0-f07efa254c05"},{"articleTitle":"It's not possible to use my phone as a personal hotspot","articleName":"its-not-possible-to-use-my-phone-as-a-personal-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-personal-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-personal-hotspot","text":"It's not possible to use my phone as a personal hotspot","id":"641945e1-8045-419a-8721-6c3cc9c10a07"},{"articleTitle":"My phone uses a large amount of mobile data","articleName":"my-phone-uses-a-large-amount-of-mobile-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","text":"My phone uses a large amount of mobile data","id":"2f045f1e-11c4-4b5e-ac8a-ef1ad969a60d"}]},{"subChapterTitle":"Network and internet","subChapterName":"network-and-internet","article":[{"articleTitle":"Setting up your phone for internet","articleName":"setting-up-your-phone-for-internet","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/network-and-internet/setting-up-your-phone-for-internet","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/network-and-internet/setting-up-your-phone-for-internet","text":"Setting up your phone for internet","id":"334e3a62-3ffd-421c-9534-04289e881148"},{"articleTitle":"Selecting network","articleName":"selecting-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/network-and-internet/selecting-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/network-and-internet/selecting-network","text":"Selecting network","id":"a2d59fcf-0752-4709-80b6-601ef7b4f3df"},{"articleTitle":"Selecting network mode","articleName":"selecting-network-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/network-and-internet/selecting-network-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/network-and-internet/selecting-network-mode","text":"Selecting network mode","id":"501635ae-4684-46b6-8e04-1bd1c113846b"},{"articleTitle":"Turning flight mode on or off","articleName":"turning-flight-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/network-and-internet/turning-flight-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/network-and-internet/turning-flight-mode-on-or-off","text":"Turning flight mode on or off","id":"bbee021a-7be4-4886-bffe-b5c2b7289ec4"}]},{"subChapterTitle":"Data usage","subChapterName":"data-usage","article":[{"articleTitle":"Viewing data usage","articleName":"viewing-data-usage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/data-usage/viewing-data-usage","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/data-usage/viewing-data-usage","text":"Viewing data usage","id":"2c407d4f-7f35-4fdd-ad1f-21aae096405b"},{"articleTitle":"Turning mobile data on or off","articleName":"turning-mobile-data-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/data-usage/turning-mobile-data-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/data-usage/turning-mobile-data-on-or-off","text":"Turning mobile data on or off","id":"a7673d1a-b3d5-49a6-9ae1-e0016cd92b74"},{"articleTitle":"Turning data roaming on or off","articleName":"turning-data-roaming-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/data-usage/turning-data-roaming-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/data-usage/turning-data-roaming-on-or-off","text":"Turning data roaming on or off","id":"bd163920-4663-4bc1-a912-e96d0bd93a0b"}]},{"subChapterTitle":"Wi-Fi","subChapterName":"wifi","article":[{"articleTitle":"Connecting to a Wi-Fi network","articleName":"connecting-to-a-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/wifi/connecting-to-a-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/wifi/connecting-to-a-wifi-network","text":"Connecting to a Wi-Fi network","id":"1ed7c049-1c14-4ff4-a0e3-8255ca5f9df0"},{"articleTitle":"Using your phone as a personal hotspot","articleName":"using-your-phone-as-a-personal-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/wifi/using-your-phone-as-a-personal-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/wifi/using-your-phone-as-a-personal-hotspot","text":"Using your phone as a personal hotspot","id":"d74fc93a-a3fb-4bfb-afb5-801156a0dc35"},{"articleTitle":"Turning Wi-Fi Assist on or off","articleName":"turning-wifi-assist-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/wifi/turning-wifi-assist-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/wifi/turning-wifi-assist-on-or-off","text":"Turning Wi-Fi Assist on or off","id":"c91ab8b7-6110-40a4-87d2-51e6a7309616"}]},{"subChapterTitle":"Bluetooth","subChapterName":"bluetooth","article":[{"articleTitle":"Pairing a Bluetooth device with your phone","articleName":"pairing-a-bluetooth-device-with-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","text":"Pairing a Bluetooth device with your phone","id":"7b65779b-82f8-458e-965b-f3749905a112"}]},{"subChapterTitle":"GPS","subChapterName":"gps","article":[{"articleTitle":"Turning GPS on or off","articleName":"turning-gps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/gps/turning-gps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/gps/turning-gps-on-or-off","text":"Turning GPS on or off","id":"0805ab56-0077-4619-98ac-9e7d9961718b"}]},{"subChapterTitle":"Backup and synchronisation","subChapterName":"backup-and-synchronisation","article":[{"articleTitle":"Transferring files between computer and phone","articleName":"transferring-files-between-computer-and-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","text":"Transferring files between computer and phone","id":"4bdb6191-0bed-42f7-b9da-315cdfb69dc0"},{"articleTitle":"Synchronising the phone contents using iCloud","articleName":"synchronising-the-phone-contents-using-icloud","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/connectivity/backup-and-synchronisation/synchronising-the-phone-contents-using-icloud","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0#connectivity/backup-and-synchronisation/synchronising-the-phone-contents-using-icloud","text":"Synchronising the phone contents using iCloud","id":"d3682f82-379d-44e0-b248-999447e13a8d"}]}],"chapterName":"connectivity","icon":"e056"},{"chapter":"Specifications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/specifications","subChapter":[{"path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/apple/iphone-x-ios-12-0/specifications/specifications-page","subChapterTitle":"Specifications Page","subChapterName":"specifications-page"}],"chapterName":"specifications","icon":"e601"}]
Apple iPhone X
Apple iPhone X
Last updated: 2/4/2019
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