{"blocks":[{"title":"Uninstall apps","steps":[{"note":null,"overlay":null,"text":"Press and hold the required app until the icons start to jiggle."},{"note":null,"overlay":null,"text":"Press the delete icon ."},{"note":null,"overlay":null,"text":"Press Delete ."},{"note":null,"overlay":null,"text":"Slide your finger upwards starting from the bottom of the screen to return to the home screen."}],"content":"
  • Press and hold the required app until the icons start to jiggle.
  • Press the delete icon.
  • Press Delete.
  • Slide your finger upwards starting from the bottom of the screen to return to the home screen.
","info":"When you use this method, all app settings and data are deleted from the phone memory."},{"title":"Uninstall apps without deleting app data","steps":[{"note":null,"overlay":null,"text":"Press Settings ."},{"note":null,"overlay":null,"text":"Press General ."},{"note":null,"overlay":null,"text":"Press iPhone Storage ."},{"note":null,"overlay":null,"text":"Press the required app ."},{"note":null,"overlay":null,"text":"Press Offload App ."},{"note":null,"overlay":null,"text":"Press Offload App ."}],"content":"
  • Press Settings.
  • Press General.
  • Press iPhone Storage.
  • Press the required app.
  • Press Offload App.
  • Press Offload App.
","info":"When you use this method, all app settings and data are saved in the phone memory and are restored when you reinstall the app from App Store on your phone."},{"title":"Return to the home screen","steps":[{"note":null,"overlay":null,"text":"Slide your finger upwards starting from the bottom of the screen to return to the home screen."}],"content":"
  • Slide your finger upwards starting from the bottom of the screen to return to the home screen.
","info":""}],"name":"Uninstalling apps","description":"You can uninstall apps to free up memory.","id":75,"deviceId":113919}

Uninstalling apps

You can uninstall apps to free up memory.
Previous slide
Step 1 of 11

When you use this method, all app settings and data are deleted from the phone memory.

Press and hold the required app until the icons start to jiggle.

Step 2 of 11

When you use this method, all app settings and data are deleted from the phone memory.

Press the delete icon.

Step 3 of 11

When you use this method, all app settings and data are deleted from the phone memory.

Press Delete.

Step 4 of 11

When you use this method, all app settings and data are deleted from the phone memory.

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 5 of 11

When you use this method, all app settings and data are saved in the phone memory and are restored when you reinstall the app from App Store on your phone.

Press Settings.

Step 6 of 11

When you use this method, all app settings and data are saved in the phone memory and are restored when you reinstall the app from App Store on your phone.

Press General.

Step 7 of 11

When you use this method, all app settings and data are saved in the phone memory and are restored when you reinstall the app from App Store on your phone.

Press iPhone Storage.

Step 8 of 11

When you use this method, all app settings and data are saved in the phone memory and are restored when you reinstall the app from App Store on your phone.

Press the required app.

Step 9 of 11

When you use this method, all app settings and data are saved in the phone memory and are restored when you reinstall the app from App Store on your phone.

Press Offload App.

Step 10 of 11

When you use this method, all app settings and data are saved in the phone memory and are restored when you reinstall the app from App Store on your phone.

Press Offload App.

Step 11 of 11

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Last updated: 28/3/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles