Remember to format your card on your PC to FAT32 before you use it. The exFAT format isn't supported.
The micro SD card supports up to VHS-I 64GB on the FAT32 format.
If your device can't identify the SD card, a question mark will appear next to the SD card symbol. Here's what you can do troubleshoot:
- Check your device can read the SD card - use the app to check.
- Remove the SD card and put it in another device to make sure the SD card is working properly.
- Re-format the SD card into FAT32 and try the card again. You can format it in the app by going to Settings > Camera > Format Storage.
- You can format the SD card on your PC if your camera is failing to detect it.