If you think your Bright Box router is stopping a particular application (e.g. an online game or video conferencing) from working correctly, you can temporarily add the computer or device into the Demilitarized Zone (DMZ) as a test. While this is safer than completely disabling your firewall, we suggest that you don't leave your computer unprotected in the DMZ.
Before adding your computer to the DMZ, you'll need to reserve an IP address for your computer (or device). You can do this from the DHCP option in Advanced Set-up. You'll find more help in the article reserving an IP address.
To add the computer to the DMZ:
- From your Bright Box router's admin pages navigate to the Firewall menu
- Select DMZ and select to Enable DMZ
- Enter the IP address for the computer that you wish to add to the DMZ - in the example below we reserved the IP address 192.168.1.17
- Click SAVE SETTINGS
- The changes you've made will be saved