[{"chapter":"Most popular","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/most-popular","chapterName":"most-popular","icon":"f014","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/getting-started","chapterName":"getting-started","icon":"e027","article":[{"articleTitle":"What's in the box?","articleName":"whats-in-the-box","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/getting-started/whats-in-the-box","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#getting-started/whats-in-the-box","text":"What's in the box?","id":"d6d92e64-22be-47cc-a3ab-22f628cf542c"},{"articleTitle":"How do I close notifications?","articleName":"how-do-i-close-notifications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/getting-started/how-do-i-close-notifications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#getting-started/how-do-i-close-notifications","text":"How do I close notifications?","id":"4af3b8f9-6e6d-4499-b240-9a16303199b8"}]},{"chapter":"Internet and applications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/internet-and-applications","chapterName":"internet-and-applications","icon":"e054","article":[{"articleTitle":"Recover or reset Google password","articleName":"recover-or-reset-google-password","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/internet-and-applications/recover-or-reset-google-password","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#internet-and-applications/recover-or-reset-google-password","text":"Recover or reset Google password","id":"e54c5db7-4e4f-414e-9edd-f6e7003926c5"},{"articleTitle":"Connect to a hidden WiFi network","articleName":"connect-to-a-hidden-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/internet-and-applications/connect-to-a-hidden-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#internet-and-applications/connect-to-a-hidden-wifi-network","text":"Connect to a hidden WiFi network","id":"be016a1f-0531-49cc-8e90-3c5adb6fc081"},{"articleTitle":"Manually search for a network","articleName":"manually-search-for-a-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/internet-and-applications/manually-search-for-a-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#internet-and-applications/manually-search-for-a-network","text":"Manually search for a network","id":"d8209ca1-af96-48b3-a0f2-675b7dd5203e"},{"articleTitle":"Enable or disable automatic app updates","articleName":"enable-or-disable-automatic-app-updates","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/internet-and-applications/enable-or-disable-automatic-app-updates","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#internet-and-applications/enable-or-disable-automatic-app-updates","text":"Enable or disable automatic app updates","id":"28cfb965-5312-48bd-9dc1-6321c292f94a"},{"articleTitle":"Close background apps","articleName":"close-background-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/internet-and-applications/close-background-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#internet-and-applications/close-background-apps","text":"Close background apps","id":"9069dbb4-4b89-49fd-8461-7772745a7ae8"},{"articleTitle":"Uninstall an app","articleName":"uninstall-an-app","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/internet-and-applications/uninstall-an-app","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#internet-and-applications/uninstall-an-app","text":"Uninstall an app","id":"bae55136-c119-4220-9a13-f7cd7da05db3"},{"articleTitle":"Google Play Store","articleName":"google-play-store","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/internet-and-applications/google-play-store","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#internet-and-applications/google-play-store","text":"Google Play Store","id":"cd7cd347-a83d-461f-897f-bb9720465395"}]},{"chapter":"Top tips","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/top-tips","chapterName":"top-tips","icon":"e036","article":[{"articleTitle":"Change wallpaper","articleName":"change-the-wallpaper","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/top-tips/change-the-wallpaper","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#top-tips/change-the-wallpaper","text":"Change wallpaper","id":"4ad02560-a99e-4f52-92e8-e9568d5b2466"},{"articleTitle":"Set up a SIM PIN","articleName":"set-up-a-sim-pin","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/top-tips/set-up-a-sim-pin","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#top-tips/set-up-a-sim-pin","text":"Set up a SIM PIN","id":"b37b10f9-2eeb-47f4-b17a-b853c723afa3"},{"articleTitle":"Enable or disable flight mode","articleName":"enable-or-disable-flight-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/top-tips/enable-or-disable-flight-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#top-tips/enable-or-disable-flight-mode","text":"Enable or disable flight mode","id":"b780de5e-b360-4a29-b271-aa7f7f6a3faf"},{"articleTitle":"Perform a soft reset","articleName":"perform-a-soft-reset","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay/top-tips/perform-a-soft-reset","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/jay#top-tips/perform-a-soft-reset","text":"Perform a soft reset","id":"269c379d-75db-4aa2-96b5-03ee2dc07215"}]}]
Jay from EE
Jay from EE
Last updated: 15/3/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles

 
Other ways to speak with us