Perform a soft reset

Find out how to restart the device.

Method 1:

  1. Press and hold the Power button for 3-5 seconds.
  2. Tap Power off.
  3. Tap OK.
  4. When the device has shut down completely, wait at least 10 seconds.
  5. Press and hold the Power button to switch the device back on.

The soft reset has been completed.

Method 2:

  1. Press and hold the Power button for approximately 10 seconds until the screen turns off.
  2. Release the Power button.

The soft reset has been completed.

Last updated: 28/12/2018
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