Check your connection

If you're having trouble connecting, check the screen icons.

These will show which sort of connection you have: 4G, 3G+, 3G or 2G. You'll need 4G, 3G plus or 3G to be on the internet.

You can use our coverage checker to see the network that's available for the area you're in.

Last updated: 24/1/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
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