Check your connection

If you're having trouble connecting, check the screen icons.

These will show which sort of connection you have: 4G, 3G plus, 3G or 2G. You'll need 4G, 3G plus or 3G to be get a WiFi connection.

WPS means WiFi Protected Setup which allows you to connect easily to your WiFi.

You can use our coverage checker to see the network that's available for the area you're in.

Last updated: 25/1/2019
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