[{"chapter":"Most popular","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/most-popular","chapterName":"most-popular","icon":"f014","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started","chapterName":"getting-started","icon":"e027","article":[{"articleTitle":"Create a child profile with Kurio Genius","articleName":"create-a-child-profile-with-kurio-genius","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/create-a-child-profile-with-kurio-genius","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/create-a-child-profile-with-kurio-genius","text":"Create a child profile with Kurio Genius","id":"ad0be786-a22f-4d52-adfe-e3f9f50630fe"},{"articleTitle":"Kurio set-up","articleName":"kurio-set-up","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/kurio-set-up","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/kurio-set-up","text":"Kurio set-up","id":"13adbee0-e6fd-424b-8d5a-0e125a10ff4b"},{"articleTitle":"Insert SIM card","articleName":"insert-sim-card","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/insert-sim-card","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/insert-sim-card","text":"Insert SIM card","id":"6d67eb81-c0f2-448f-b7fd-19af3925cde9"},{"articleTitle":"Insert MicroSD card","articleName":"insert-microsd-card","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/insert-microsd-card","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/insert-microsd-card","text":"Insert MicroSD card","id":"f38aabb7-1f5b-4bd4-8028-35f349c024e6"},{"articleTitle":"Add a child profile","articleName":"add-a-child-profile","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/add-a-child-profile","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/add-a-child-profile","text":"Add a child profile","id":"eabf1e48-b250-4e8a-9e9a-c86d5e662015"},{"articleTitle":"Edit a child profile","articleName":"edit-a-child-profile","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/edit-a-child-profile","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/edit-a-child-profile","text":"Edit a child profile","id":"af3c30e8-a4f2-4a23-9f2c-a0b128f8ed43"},{"articleTitle":"Delete a child profile","articleName":"delete-a-child-profile","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/delete-a-child-profile","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/delete-a-child-profile","text":"Delete a child profile","id":"2fdbe977-e19b-4362-9f6e-fbd2859efc6e"},{"articleTitle":"Set and change password","articleName":"set-and-change-password","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/set-and-change-password","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/set-and-change-password","text":"Set and change password","id":"f17f93de-3546-437c-97cd-a7896c6a5312"},{"articleTitle":"Switch user or switch to parent mode","articleName":"switch-user-or-switch-to-parent-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/switch-user-or-switch-to-parent-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/switch-user-or-switch-to-parent-mode","text":"Switch user or switch to parent mode","id":"f7ec9080-ad29-4535-9796-28d2673f5856"},{"articleTitle":"Switch to your child's Kurio profile ","articleName":"switch-to-your-childs-kurio-profile","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/switch-to-your-childs-kurio-profile","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/switch-to-your-childs-kurio-profile","text":"Switch to your child's Kurio profile ","id":"87124fc9-4522-429a-8607-f71b74f04596"},{"articleTitle":"Change the display settings","articleName":"change-the-display-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/change-the-display-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/change-the-display-settings","text":"Change the display settings","id":"81ab36d2-fa9b-4de2-aea2-e14d239a4b88"},{"articleTitle":"Set time controls and hours of access","articleName":"set-time-controls-and-hours-of-access","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/getting-started/set-time-controls-and-hours-of-access","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#getting-started/set-time-controls-and-hours-of-access","text":"Set time controls and hours of access","id":"3f9aab44-5e02-49c7-97f4-9a99871eec6a"}]},{"chapter":"Calls, messaging, email","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/calls-messaging-and-email","chapterName":"calls-messaging-and-email","icon":"e057","article":[{"articleTitle":"Adjust sound settings or change ringtone","articleName":"adjust-sound-settings-or-change-ringtone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/calls-messaging-and-email/adjust-sound-settings-or-change-ringtone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#calls-messaging-and-email/adjust-sound-settings-or-change-ringtone","text":"Adjust sound settings or change ringtone","id":"7b09ecda-95ba-4d7e-8020-ec3431cd7fd5"},{"articleTitle":"Send an SMS text message","articleName":"send-an-sms-text-message","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/calls-messaging-and-email/send-an-sms-text-message","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#calls-messaging-and-email/send-an-sms-text-message","text":"Send an SMS text message","id":"bf4d7b0c-7cb6-4397-a352-355ed5841957"},{"articleTitle":"Add a contact","articleName":"add-a-contact","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/calls-messaging-and-email/add-a-contact","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#calls-messaging-and-email/add-a-contact","text":"Add a contact","id":"7fc29416-1376-4bad-ba24-38afd825f9ee"},{"articleTitle":"Edit a contact","articleName":"edit-a-contact","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/calls-messaging-and-email/edit-a-contact","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#calls-messaging-and-email/edit-a-contact","text":"Edit a contact","id":"f64dfc9a-0aee-471a-9b8b-24167b640ef2"},{"articleTitle":"Remove a contact","articleName":"remove-a-contact","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/calls-messaging-and-email/remove-a-contact","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#calls-messaging-and-email/remove-a-contact","text":"Remove a contact","id":"15794de2-41b9-4271-a009-25e6890acfe4"},{"articleTitle":"Add an email address","articleName":"add-an-email-address","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/calls-messaging-and-email/add-an-email-address","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#calls-messaging-and-email/add-an-email-address","text":"Add an email address","id":"67cf7a67-f072-40f4-b1c9-7f8953f2745e"},{"articleTitle":"Edit an email address","articleName":"edit-an-email-address","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/calls-messaging-and-email/edit-an-email-address","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#calls-messaging-and-email/edit-an-email-address","text":"Edit an email address","id":"01ceaafb-b5a5-417e-aef5-13f27d635dd9"},{"articleTitle":"Remove an email address","articleName":"remove-an-email-address","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/calls-messaging-and-email/remove-an-email-address","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#calls-messaging-and-email/remove-an-email-address","text":"Remove an email address","id":"c7938ad9-c39d-4e89-a2c3-55bba68085a5"},{"articleTitle":"Enable or disable data roaming","articleName":"enable-or-disable-data-roaming","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/calls-messaging-and-email/enable-or-disable-data-roaming","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#calls-messaging-and-email/enable-or-disable-data-roaming","text":"Enable or disable data roaming","id":"e331c4e6-4c73-456e-9dfd-29c666e05b3d"},{"articleTitle":"Add MMS APN","articleName":"add-mms-apn","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/calls-messaging-and-email/add-mms-apn","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#calls-messaging-and-email/add-mms-apn","text":"Add MMS APN","id":"37501ee6-92c3-48f7-a71e-a4990db1dded"}]},{"chapter":"Internet and applications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/internet-and-applications","chapterName":"internet-and-applications","icon":"e054","article":[{"articleTitle":"Connect to a WiFi network","articleName":"connect-to-a-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/internet-and-applications/connect-to-a-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#internet-and-applications/connect-to-a-wifi-network","text":"Connect to a WiFi network","id":"86a974c3-8ecc-4aa1-a0d7-d072f316cf11"},{"articleTitle":"Connect to a hidden WiFi network","articleName":"connect-to-a-hidden-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/internet-and-applications/connect-to-a-hidden-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#internet-and-applications/connect-to-a-hidden-wifi-network","text":"Connect to a hidden WiFi network","id":"6ac781ed-3a37-4f62-abcf-3a9b3ac88982"},{"articleTitle":"Uninstall an app","articleName":"uninstall-an-app","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/internet-and-applications/uninstall-an-app","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#internet-and-applications/uninstall-an-app","text":"Uninstall an app","id":"988e0661-dc5d-4ac5-b0de-1f50e3f8cca3"},{"articleTitle":"Manage apps for your child","articleName":"manage-apps-for-your-child","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/internet-and-applications/manage-apps-for-your-child","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#internet-and-applications/manage-apps-for-your-child","text":"Manage apps for your child","id":"44e55c2d-d077-4404-85d8-65bed2186a7e"},{"articleTitle":"Set web access controls","articleName":"set-web-access-controls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/internet-and-applications/set-web-access-controls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#internet-and-applications/set-web-access-controls","text":"Set web access controls","id":"bd227f88-437c-4a3a-8772-20228b671dde"},{"articleTitle":"Close background apps","articleName":"close-background-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/internet-and-applications/close-background-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#internet-and-applications/close-background-apps","text":"Close background apps","id":"05d20735-085c-4344-b0e7-14e395265dbd"}]},{"chapter":"Top tips","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips","chapterName":"top-tips","icon":"e036","article":[{"articleTitle":"Change avatar picture","articleName":"change-avatar-picture","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips/change-avatar-picture","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#top-tips/change-avatar-picture","text":"Change avatar picture","id":"32fa3818-073e-4c99-a605-61ed0b057fe2"},{"articleTitle":"Perform a soft reset","articleName":"perform-a-soft-reset","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips/perform-a-soft-reset","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#top-tips/perform-a-soft-reset","text":"Perform a soft reset","id":"45258b83-9526-4776-be01-6387ea6af5e6"},{"articleTitle":"Check the software version","articleName":"check-the-software-version","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips/check-the-software-version","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#top-tips/check-the-software-version","text":"Check the software version","id":"f73b6768-da44-4033-accb-e96937fd2aa2"},{"articleTitle":"Perform a master reset","articleName":"perform-a-master-reset","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips/perform-a-master-reset","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#top-tips/perform-a-master-reset","text":"Perform a master reset","id":"582b4b4a-54b1-4527-980b-4191007c5984"},{"articleTitle":"Change theme","articleName":"change-theme","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips/change-theme","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#top-tips/change-theme","text":"Change theme","id":"029a1e45-274a-422e-9273-6c7cba030109"},{"articleTitle":"Change wallpaper","articleName":"change-wallpaper","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips/change-wallpaper","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#top-tips/change-wallpaper","text":"Change wallpaper","id":"c44b9cec-130f-4e99-bf75-76c10318f6b5"},{"articleTitle":"Check available memory","articleName":"check-available-memory","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips/check-available-memory","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#top-tips/check-available-memory","text":"Check available memory","id":"cb719994-8e15-427a-ad60-9fd37cadb56e"},{"articleTitle":"Set data usage limit","articleName":"set-data-usage-limit","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips/set-data-usage-limit","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#top-tips/set-data-usage-limit","text":"Set data usage limit","id":"4e3a1458-239a-43a1-9778-55e51c5e8fb7"},{"articleTitle":"Enable or disable flight mode","articleName":"enable-or-disable-flight-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips/enable-or-disable-flight-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#top-tips/enable-or-disable-flight-mode","text":"Enable or disable flight mode","id":"62fb471a-4849-402a-98c9-3657bcbcc514"},{"articleTitle":"Enable or disable Bluetooth","articleName":"enable-or-disable-bluetooth","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips/enable-or-disable-bluetooth","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#top-tips/enable-or-disable-bluetooth","text":"Enable or disable Bluetooth","id":"75d72911-e2b4-4132-b723-1b8308d764b8"},{"articleTitle":"Add internet APN","articleName":"add-internet-apn","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin/top-tips/add-internet-apn","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/ee/robin#top-tips/add-internet-apn","text":"Add internet APN","id":"ed51076d-55d1-43b8-a3db-47b8bb3737ea"}]}]
Robin from EE
Robin from EE
Last updated: 8/3/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles

 
Other ways to speak with us