Parental controls

Parental controls can stop your children accessing age inappropriate content on your devices. We’ve partnered with Norton™ Family to offer you peace of mind about child safety online.

Important: You must select your parental controls settings before you can browse the web.


If you DO want parental controls

  1. Connect your first device to your Hub (either wireless or wired) and open your internet browser. At this stage only connect one device.
  2. Select ‘I need parental controls’ and you’ll see this message for a couple of minutes: DON’T close this window until the process is complete.
  3. When you’ve made the connection, choose Get Norton Family and you’ll be redirected to the Norton Family homepage.
  4. Here you can sign up, download and allocate users. You only need to sign up at this stage, you can come back later to complete the download and user allocation process.

You’re now up and running. Connect your remaining devices to your Hub and you’re good to go.


If you DO NOT want parental controls

  1. Select ‘I do not need parental controls’ and you’ll see this message for a couple of minutes: DON’T close this window until the process is complete.

You’re now up and running. Connect your remaining devices to your Hub and you’re good to go.

Last updated: 20/2/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
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