Safe use of your EE Smart Hub

  • use only the approved power adaptor that came with your Hub. Don’t use it if the casing or cable is damaged
  • don’t put your Hub on thick carpet or other surfaces that may obstruct the ventilation holes
  • place the Hub away from direct heat sources such as radiators, fireplaces or windows in full sunlight. We recommend a maximum operating temperature of 40°C
  • don’t put your Hub somewhere where it will be splashed or subject to high humidity such as a bathroom, shower or sink 
  • avoid areas of extreme cold or condensation. We recommend a minimum operating temperature of 10°C 
  • power and LAN cables can be a trip hazard, so make sure you route them carefully 
  • keep a distance of at least 20cm (8 inches) between yourself and the Hub, especially if it’s on a table or somewhere you regularly sit
  • you can clean your Hub with a soft dry cloth. A microfibre cloth is ideal but don’t use solvents or abrasive cleaners 
  • don’t try to open your Hub – there are no user serviceable parts inside
Last updated: 20/2/2019
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