Diagnostics and assistance

Diagnostics card

The Diagnostics card displays the following troubleshooting tools:

 Tool  Function
 View DSL connection statistics
 Run ping and trace route test
 Run connection checks
 View port state and network statistics

Select the icon to open the corresponding tool. Alternatively, you can go to Diagnostics and then select the required tool.

Assistance

Remote assistance allows you to make your TG589 router web interface accessible from the internet.

Last updated: 13/2/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles