{"blocks":[{"title":"Find "Tips & support"","steps":[{"note":null,"overlay":null,"text":"Slide two fingers downwards starting from the top of the screen."},{"note":null,"overlay":null,"text":"Press the settings icon ."},{"note":null,"overlay":null,"text":"Press Tips & support ."}],"content":"
  • Slide two fingers downwards starting from the top of the screen.
  • Press the settings icon.
  • Press Tips & support.
","info":""},{"title":"Request call","steps":[{"note":null,"overlay":null,"text":"Press Phone ."},{"note":null,"overlay":null,"text":"Follow the instructions on the screen to request a call. You will then get a call from the Google support team. Follow the verbal instructions to get support for your phone."}],"content":"
  • Press Phone.
  • Follow the instructions on the screen to request a call. You will then get a call from the Google support team. Follow the verbal instructions to get support for your phone.
","info":""},{"title":"Return to the home screen","steps":[{"note":null,"overlay":null,"text":"Press the Home key to return to the home screen."}],"content":"
  • Press the Home key to return to the home screen.
","info":""}],"name":"Getting phone support via call or online chat","description":"You can get technical phone support by requesting a call or starting an online chat.","id":240,"deviceId":115537}

Getting phone support via call or online chat

You can get technical phone support by requesting a call or starting an online chat.
Previous slide
Step 1 of 6

Slide two fingers downwards starting from the top of the screen.

Step 2 of 6

Press the settings icon.

Step 3 of 6

Press Tips & support.

Step 4 of 6

Press Phone.

Step 5 of 6

Follow the instructions on the screen to request a call. You will then get a call from the Google support team. Follow the verbal instructions to get support for your phone.

Step 6 of 6

Press the Home key to return to the home screen.

Last updated: 28/3/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
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