Perform a master reset

Find out how to perform a master reset on your device.

  1. From the home screen, tap the Apps icon.
  2. Scroll to and tap Settings.
  3. Scroll to and tap Backup & reset.
  4. Tap Factory data reset.
  5. Tap RESET PHONE.
  6. Tap ERASE EVERYTHING.

The device has been restored to factory settings.

Last updated: 3/1/2019
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