Perform a soft reset

Find out how to restart the device.

  1. From the home screen, press and hold the Power button.
  2. Tap Restart. Wait for the device to turn back on again.

The device has been soft reset.

Last updated: 11/1/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles