Change the WiFi channel

Find out how to change the WiFi channel on your device.

  1. Connect the device to your laptop or computer via USB cable or WiFi connection.
  2. Launch a web browser and in the address bar, enter, then click the arrow icon or press Enter.
  3. Click Settings.
  4. Enter the required username and password, then click Log In.
    Note: The default username and password is admin.
  5. Click the WLAN dropdown.
  6. Click WLAN Advanced Settings.
  7. Click the Channel dropdown box.
  8. Click the required channel.
  9. Click Apply

The WiFi channel has been changed.

Note: Most WiFi routers in the UK are using channels 1, 6 and 11 as these are the default channels for 2.4GHz Wi-Fi networks. It is recommended to try these first, before any others.



Last updated: 14/9/2018
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles