{"solutions":[{"name":"The password used on the other device is incorrect","description":"To use your phone as a Wi-Fi hotspot, you need to key in the password you selected when you set up your phone as a Wi-Fi hotspot on the other device.","guide":null,"content":"Check the password for the Wi-Fi hotspot on your phone and key in the correct password on the other device."},{"name":"Wi-Fi hotspot isn't used correctly","description":"To use your phone as a Wi-Fi hotspot, you need to turn on Wi-Fi hotspot and establish a connection from the other device to your phone's Wi-Fi hotspot.","guide":{"blocks":[{"title":"Find "Personal hotspot"","steps":[{"note":null,"overlay":null,"text":"Press Settings ."},{"note":null,"overlay":null,"text":"Press Mobile network ."},{"note":null,"overlay":null,"text":"Press Personal hotspot ."}],"content":"

• Press Settings.
• Press Mobile network.
• Press Personal hotspot.

","info":""},{"title":"Select Wi-Fi hotspot settings","steps":[{"note":null,"overlay":null,"text":"Press Device name ."},{"note":null,"overlay":null,"text":"Key in the required Wi-Fi hotspot name and press OK ."},{"note":null,"overlay":null,"text":"Press Password ."},{"note":"The password prevents others from accessing your Wi-Fi hotspot without your approval.","overlay":null,"text":"Key in the required Wi-Fi hotspot password and press OK ."}],"content":"

• Press Device name.
• Key in the required Wi-Fi hotspot name and press OK.
• Press Password.
• Key in the required Wi-Fi hotspot password and press OK.

","info":""},{"title":"Turn on Wi-Fi hotspot","steps":[{"note":null,"overlay":null,"text":"Press the indicator next to "Personal hotspot" to turn on the function."}],"content":"

• Press the indicator next to "Personal hotspot" to turn on the function.

","info":""},{"title":"Return to the home screen","steps":[{"note":null,"overlay":null,"text":"Slide your finger upwards starting from the bottom of the screen to return to the home screen."}],"content":"

• Slide your finger upwards starting from the bottom of the screen to return to the home screen.

","info":""},{"title":"Establish connection to Wi-Fi hotspot from another device","steps":[{"note":null,"overlay":null,"text":"Turn on Wi-Fi on the other device."},{"note":null,"overlay":null,"text":"Find the list of available Wi-Fi networks and select your own Wi-Fi hotspot."},{"note":null,"overlay":null,"text":"Key in the password for your Wi-Fi hotspot and establish the connection."},{"note":null,"overlay":null,"text":"When the connection is established, you can access the internet from the other device."}],"content":"

• Turn on Wi-Fi on the other device.
• Find the list of available Wi-Fi networks and select your own Wi-Fi hotspot.
• Key in the password for your Wi-Fi hotspot and establish the connection.
• When the connection is established, you can access the internet from the other device.

","info":""}],"name":"Using your phone as Wi-Fi hotspot","description":"When you use your phone as a Wi-Fi hotspot, you can share your phone's internet connection with other devices via Wi-Fi. To use your phone as a Wi-Fi hotspot, you need to set up your phone for internet .","id":95,"deviceId":20786},"content":"See how to use the phone as a Wi-Fi hotspot ."}],"intro":{"relatedProblemPath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/huawei/p40-pro#connectivity/troubleshooting/it-s-not-possible-to-use-my-phone-s-internet-connection","relatedProblemId":21,"condition":"Can you use your phone's internet connection?","question":"It's important to find out if you can use your phone's internet connection. If you can't use your phone's internet connection, you need to solve this problem first. When the problem is solved, you will most likely also be able to use your phone as a Wi-Fi hotspot."},"name":"It's not possible to use my phone as a Wi-Fi hotspot","description":"If you can't use your phone as a Wi-Fi hotspot, there may be several causes of the problem.","textWhenNotSolved":"Unfortunately, our troubleshooting system can't solve the problem with your phone. Please go to our device repair page for more help.","id":24}