Perform a master reset

Find out how to perform a master reset on your device

  1. From the home screen, tap the Apps icon.
  2. Tap Settings.
  3. Under the General tab, scroll to and tap Backup & reset.
  4. Scroll to and tap Factory data reset.
  5. Tap RESET PHONE.
  6. Tap Delete all.
  7. Tap OK.

The device will be restored to factory settings and restart automatically.

Last updated: 27/12/2018
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