Perform a master reset

  1. With the device switched off, press and hold the Power button until the device vibrates, then release.
  2. Press and hold the Volume Down button, then release it when the exclamation mark comes up on the screen.
  3. Enter this button combination: 
    • Volume Up
    • Volume Down
    • Power
    • Volume Down

The device will reset and will boot up automatically. This might take a several minutes.

Last updated: 27/12/2018
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