Restore factory settings

Many of the settings you have made in the phone are changed when the factory default settings are restored.

Follow these instructions to restore the factory default settings.

  1. Find Factory settings
    Press the Menu key
    Scroll to Ctrl. panel and press the Navigation key
    Scroll to Settings and press the Navigation key
    Scroll to General and press the Navigation key
    Scroll to Factory settings and press the Navigation key

  2. Enter the phone lock code
    Press the Navigation key to confirm
    Key in the phone lock code (default is 12345) and press the Navigation key
    You do not need to key in the PIN to restart the phone
Last updated: 10/1/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better
0/600
Great!

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles