Perform a master reset

Find out how to perform a factory reset on your device.

  1. From the home screen, tap Apps.
  2. Tap Settings.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Tap Factory data reset.
  6. Tap RESET DEVICE.
  7. Tap DELETE ALL.

The device has been reset to factory settings.

Last updated: 2/1/2019
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