Turning your phone on and off

Before you can turn on your phone, you need to insert your SIM into your phone .
Previous slide
Step 1 of 5

Press and hold On/Off until your phone is turned on.

Step 2 of 5

If you're asked to key in your PIN, do so and press OK. The default PIN is 1111.

If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from EE.

Step 3 of 5

Press and hold On/Off until a pop-up menu is displayed.

Step 4 of 5

Press Power off.

Step 5 of 5

Press Power off.

Last updated: 19/2/2019
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