My phone's battery life is short

If your phone uses too much power and the battery life is short, there may be several causes of the problem.

We found 15 possible solutions to your problem.

Click Start the guide to see the solutions.

Solution 1 of 15: Live wallpapers are turned on
If live wallpapers are turned on, the power consumption may increase.
Turn off live wallpapers.
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Solution 2 of 15: Automatic app update is turned on
You can set your phone to update apps automatically so you always have the newest versions installed.
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Step 1 of 10

Slide your finger upwards on the screen.

Step 2 of 10

Press Play Store.

Step 3 of 10

Slide your finger right starting from the left side of the screen.

Step 4 of 10

Press Settings.

Step 5 of 10

Press Auto-update apps.

Step 6 of 10

To turn on automatic update of apps using mobile network, press Over any network Data charges may apply.

Step 7 of 10

To turn on automatic update of apps using Wi-Fi, press Over Wi-Fi only.

Step 8 of 10

To turn off automatic update of apps, press Don't auto-update apps.

Step 9 of 10

Press DONE.

Step 10 of 10

Press the Home key to return to the home screen.

Solution 3 of 15: Automatic screen lock is turned off
When the screen lock is turned on, your phone's screen light is turned off. If your phone's screen lock is turned off or is set set to turn on after a long period of time, the power consumption may increase.
Turn on automatic screen lock.
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Solution 4 of 15: Automatic content synchronisation is turned on
You can access the contents of your phone on other devices by turning on automatic content synchronisation.
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Step 1 of 7

Slide your finger downwards starting from the top of the screen.

Step 2 of 7

Press the settings icon.

Step 3 of 7

Press Cloud and accounts.

Step 4 of 7

Press Accounts.

Step 5 of 7

Press the indicator next to "Auto sync data".

Step 6 of 7

Press OK.

Step 7 of 7

Press the Home key to return to the home screen.

Solution 5 of 15: The battery is faulty
If the battery is faulty, the battery life is reduced.
Go to the manufacturer's web page to see if it's possible to change the battery.
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Solution 6 of 15: Bluetooth is turned on
If Bluetooth is turned on on your phone, the power consumption may increase because your phone continuously searches for nearby Bluetooth devices.
Turn off Bluetooth.
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Solution 7 of 15: Mobile data is turned on
You can limit your data usage by turning off mobile data. You'll then not be able to access the internet using the mobile network. You can still use Wi-Fi even though mobile data is turned off.
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Step 1 of 3

Slide two fingers downwards starting from the top of the screen.

Step 2 of 3

Press the mobile data icon to turn the function on or off.

Step 3 of 3

Press the Home key to return to the home screen.

Solution 8 of 15: NFC is turned on
If NFC is turned on, the power consumption may increase.
Turn off NFC.
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Solution 9 of 15: Notifications are turned on
When you turn on notifications, you will be notified about various events such as new email messages, messages from social networks and calendar appointments.
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Step 1 of 5

Slide your finger downwards starting from the top of the screen.

Step 2 of 5

Press the settings icon.

Step 3 of 5

Press Notifications.

Step 4 of 5

Press the indicator next to the required app to turn the function on or off.

Step 5 of 5

Press the Home key to return to the home screen.

Solution 10 of 15: The screen brightness is set too high
If your phone's screen brightness is set too high, the power consumption may increase.
Lower the screen brightness.
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Solution 11 of 15: Low Power Mode has been turned off
Some functions on your phone use a lot of power and therefore significantly reduce the battery life. You can reduce the power consumption by turning on low power mode.
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Step 1 of 7

Slide your finger downwards starting from the top of the screen.

Step 2 of 7

Press the settings icon.

Step 3 of 7

Press Device maintenance.

Step 4 of 7

Press Battery.

Step 5 of 7

Press the required setting.

Step 6 of 7

Press APPLY to turn on the function.

Step 7 of 7

Press the Home key to return to the home screen.

Solution 12 of 15: Vibration is turned on
If vibration is turned on on your phone, the power consumption may increase.
Turn off vibration.
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Solution 13 of 15: Wi-Fi is turned on
If Wi-Fi is turned on on your phone, the power consumption may increase because your phone continuously searches for available Wi-Fi networks.
Turn off Wi-Fi.
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Solution 14 of 15: There are too many running applications
Some applications aren't ended completely when you return to the home screen. If you don't end them from the list of running applications, they keep running in the background which may slow down your phone.
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Step 1 of 3

Press the Application key.

Step 2 of 3

To end one running application, slide your finger right on the required application.

Step 3 of 3

To end all running applications, press CLOSE ALL.

Solution 15 of 15: GPS is turned on
Your phone can determine your geographical position using GPS (Global Positioning System). The information about your location can be used by a number of applications on your phone such as navigation, the search function or weather forecast.
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Step 1 of 10

Slide your finger downwards starting from the top of the screen.

Step 2 of 10

Press the settings icon.

Step 3 of 10

Press Connections.

Step 4 of 10

Press Location.

Step 5 of 10

Press the indicator to turn the function on or off.

Step 6 of 10

Press Locating method.

Step 7 of 10

If you select High accuracy, your phone can find your exact position using the GPS satellites, the mobile network and nearby Wi-Fi networks. Satellite-based GPS requires a clear view of the sky.

Step 8 of 10

If you select Battery saving, your phone can find your approximate position using the mobile network and nearby Wi-Fi networks.

Step 9 of 10

If you select Phone only, your phone can find your exact position but it may take longer as there is no access to supplementary information from the mobile network or nearby Wi-Fi networks.

Step 10 of 10

Press the Home key to return to the home screen.

Unfortunately, our troubleshooting system can't solve the problem with your phone. Please go to our device repair page for more help.
We are pleased that the problem was solved.
Last updated: 19/2/2019
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
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