- Turn the device over so that the battery cover is facing up.
- The battery compartment release is located on the back of the device.
- To remove the battery cover, lift the battery cover from the release slot.
- Remove the battery, then wait 10 seconds before inserting the battery again.
- Insert the battery with the gold contacts aligned with the battery contacts within the phone.
- Press the battery down flat.
- Replace the battery cover.
- Press the Power button to turn the phone on.
The device has been soft reset.