[{"chapter":"Device Home","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/device-home","chapterName":"device-home","icon":"e022","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to turn on my phone","articleName":"its-not-possible-to-turn-on-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","text":"It's not possible to turn on my phone","id":"05f52cad-d68c-469d-81c3-58d650191033"},{"articleTitle":"It's not possible to start my phone","articleName":"its-not-possible-to-start-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/troubleshooting/its-not-possible-to-start-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/troubleshooting/its-not-possible-to-start-my-phone","text":"It's not possible to start my phone","id":"03cfdd80-fdfa-42ff-a6b5-1955ebd27bd5"},{"articleTitle":"My phone's battery life is short","articleName":"my-phones-battery-life-is-short","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/troubleshooting/my-phones-battery-life-is-short","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/troubleshooting/my-phones-battery-life-is-short","text":"My phone's battery life is short","id":"0922a020-dad1-44f7-95a0-8f66611e39f2"}]},{"subChapterTitle":"First use","subChapterName":"first-use","article":[{"articleTitle":"Inserting SIM","articleName":"inserting-sim","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/first-use/inserting-sim","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/first-use/inserting-sim","text":"Inserting SIM","id":"183bfd9a-982b-4f0c-80a5-1c460a381f68"},{"articleTitle":"Charging the battery","articleName":"charging-the-battery","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/first-use/charging-the-battery","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/first-use/charging-the-battery","text":"Charging the battery","id":"c1bd3367-9513-49c4-bb08-1dc6508e74ba"},{"articleTitle":"Turning your phone on and off","articleName":"turning-your-phone-on-and-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/first-use/turning-your-phone-on-and-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/first-use/turning-your-phone-on-and-off","text":"Turning your phone on and off","id":"cb874ca1-669e-4a6c-bea5-9407314fd72d"},{"articleTitle":"Activating Google account on your phone","articleName":"activating-google-account-on-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/first-use/activating-google-account-on-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/first-use/activating-google-account-on-your-phone","text":"Activating Google account on your phone","id":"e9c3903a-763a-44a5-a678-b5441a1f0f36"},{"articleTitle":"Transferring content from another phone","articleName":"transferring-content-from-another-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/first-use/transferring-content-from-another-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/first-use/transferring-content-from-another-phone","text":"Transferring content from another phone","id":"3619b72d-4f84-48ef-b890-555701e29243"}]},{"subChapterTitle":"Using your phone","subChapterName":"using-your-phone","article":[{"articleTitle":"Ending running applications","articleName":"ending-running-applications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/using-your-phone/ending-running-applications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/using-your-phone/ending-running-applications","text":"Ending running applications","id":"ff2b0e65-fa78-40d5-be18-7cbb1d49f053"},{"articleTitle":"Restarting your phone","articleName":"restarting-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/using-your-phone/restarting-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/using-your-phone/restarting-your-phone","text":"Restarting your phone","id":"1e318547-f62a-4275-8c01-4dbd02f2fd14"},{"articleTitle":"Extending the battery life","articleName":"extending-the-battery-life","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/using-your-phone/extending-the-battery-life","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/using-your-phone/extending-the-battery-life","text":"Extending the battery life","id":"254fd434-dd20-4af2-aefc-b386122459eb"},{"articleTitle":"Taking screenshot","articleName":"taking-screenshot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/getting-started/using-your-phone/taking-screenshot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#getting-started/using-your-phone/taking-screenshot","text":"Taking screenshot","id":"a186bdb4-1a08-476d-a54b-a5266c3aedb6"}]}],"chapterName":"getting-started","icon":"e027"},{"chapter":"Basic functions","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions","subChapter":[{"subChapterTitle":"Sound and screen settings","subChapterName":"sound-and-screen-settings","article":[{"articleTitle":"Selecting ring tone","articleName":"selecting-ring-tone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/sound-and-screen-settings/selecting-ring-tone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/sound-and-screen-settings/selecting-ring-tone","text":"Selecting ring tone","id":"36111f1a-1e27-4b1a-b498-ab7d36b7d2aa"},{"articleTitle":"Turning silent mode on or off","articleName":"turning-silent-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","text":"Turning silent mode on or off","id":"84a6154a-34ef-4070-b54b-b0c0db4a122d"},{"articleTitle":"Setting date and time","articleName":"setting-date-and-time","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/sound-and-screen-settings/setting-date-and-time","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/sound-and-screen-settings/setting-date-and-time","text":"Setting date and time","id":"7f5672aa-2ed8-4a1c-8f64-956fc71f2067"},{"articleTitle":"Turning notifications on or off","articleName":"turning-notifications-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/sound-and-screen-settings/turning-notifications-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/sound-and-screen-settings/turning-notifications-on-or-off","text":"Turning notifications on or off","id":"97a3ad74-da76-4422-ac6f-046927359f9e"}]},{"subChapterTitle":"Security codes","subChapterName":"security-codes","article":[{"articleTitle":"Turning use of PIN on or off","articleName":"turning-use-of-pin-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/security-codes/turning-use-of-pin-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/security-codes/turning-use-of-pin-on-or-off","text":"Turning use of PIN on or off","id":"a1d15893-dbcf-40cd-b7de-9ea2ce1a6548"},{"articleTitle":"Turning use of phone lock code on or off","articleName":"turning-use-of-phone-lock-code-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","text":"Turning use of phone lock code on or off","id":"f51b223a-e54f-4617-bbe6-bd6784f51133"}]},{"subChapterTitle":"Apps","subChapterName":"apps","article":[{"articleTitle":"Installing apps from Google Play","articleName":"installing-apps-from-google-play","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/apps/installing-apps-from-google-play","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/apps/installing-apps-from-google-play","text":"Installing apps from Google Play","id":"a59359cc-aa9f-42e2-a9e4-8ae32d50a8d7"},{"articleTitle":"Uninstalling apps","articleName":"uninstalling-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/apps/uninstalling-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/apps/uninstalling-apps","text":"Uninstalling apps","id":"091b43c9-0936-4424-9956-a9d35411f400"},{"articleTitle":"Moving apps to memory card","articleName":"moving-apps-to-memory-card","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/apps/moving-apps-to-memory-card","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/apps/moving-apps-to-memory-card","text":"Moving apps to memory card","id":"751582ae-8730-46f5-a1a3-7d1cd8297540"},{"articleTitle":"Turning automatic update of apps on or off","articleName":"turning-automatic-update-of-apps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/apps/turning-automatic-update-of-apps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/apps/turning-automatic-update-of-apps-on-or-off","text":"Turning automatic update of apps on or off","id":"d998358d-17ce-4f33-8d91-e695df5cf02e"},{"articleTitle":"Turning automatic synchronisation of content on or off","articleName":"turning-automatic-synchronisation-of-content-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","text":"Turning automatic synchronisation of content on or off","id":"75f8827d-fa0d-4ddd-b74b-47f5fb8b31d0"},{"articleTitle":"Deleting temporary data","articleName":"deleting-temporary-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/apps/deleting-temporary-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/apps/deleting-temporary-data","text":"Deleting temporary data","id":"cdd297a0-74da-409b-b34a-8505285354e8"},{"articleTitle":"Using music player","articleName":"using-music-player","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/apps/using-music-player","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/apps/using-music-player","text":"Using music player","id":"7093de95-7562-4446-b962-37a4d4067326"}]},{"subChapterTitle":"Software update","subChapterName":"software-update","article":[{"articleTitle":"Updating phone software","articleName":"updating-phone-software","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/software-update/updating-phone-software","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/software-update/updating-phone-software","text":"Updating phone software","id":"efafdd2c-3961-49c4-b6d9-d22beb95e70b"},{"articleTitle":"Restoring factory default settings","articleName":"restoring-factory-default-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/basic-functions/software-update/restoring-factory-default-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#basic-functions/software-update/restoring-factory-default-settings","text":"Restoring factory default settings","id":"45e35639-953e-4721-9da8-7c73a847b177"}]}],"chapterName":"basic-functions","icon":"e051"},{"chapter":"Calls, contacts, messaging","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to receive messages on my voicemail","articleName":"its-not-possible-to-receive-messages-on-my-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-messages-on-my-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-messages-on-my-voicemail","text":"It's not possible to receive messages on my voicemail","id":"d93dbdcd-c21d-4200-9a8d-3499b663e5da"},{"articleTitle":"It's not possible to check my voicemail","articleName":"its-not-possible-to-check-my-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","text":"It's not possible to check my voicemail","id":"ce45fafd-517f-42a4-8755-598549e04d3a"},{"articleTitle":"It's not possible to send and receive text messages","articleName":"its-not-possible-to-send-and-receive-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","text":"It's not possible to send and receive text messages","id":"f38e1e91-6465-455b-9c9d-63ef6604d485"},{"articleTitle":"It's not possible to send and receive picture messages","articleName":"its-not-possible-to-send-and-receive-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","text":"It's not possible to send and receive picture messages","id":"04b66dae-b73f-4e9a-b0f3-8a65de72c253"},{"articleTitle":"It's not possible to send and receive email messages","articleName":"its-not-possible-to-send-and-receive-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","text":"It's not possible to send and receive email messages","id":"eb87d797-baea-4ea0-b992-5c1f0c009064"},{"articleTitle":"It's not possible to use Wi-Fi calling","articleName":"its-not-possible-to-use-wifi-calling","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","text":"It's not possible to use Wi-Fi calling","id":"b1ee95f5-bd06-4df4-9ec5-0a8ab217dbad"},{"articleTitle":"It's not possible to make voice calls","articleName":"its-not-possible-to-make-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","text":"It's not possible to make voice calls","id":"717e6eac-c8e2-4b58-9c1c-f5d91b2b664f"},{"articleTitle":"It's not possible to receive voice calls","articleName":"its-not-possible-to-receive-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","text":"It's not possible to receive voice calls","id":"18dfd0e4-c5c9-451a-8a33-db38f53a5548"}]},{"subChapterTitle":"Call settings","subChapterName":"call-settings","article":[{"articleTitle":"Turning call waiting on or off","articleName":"turning-call-waiting-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","text":"Turning call waiting on or off","id":"62f9a81f-be06-49bd-ab5a-09fdc5e3e299"},{"articleTitle":"Turning your own caller identification on or off","articleName":"turning-your-own-caller-identification-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","text":"Turning your own caller identification on or off","id":"44c87bf1-664a-49f1-8622-f6f0ccb8d6f4"},{"articleTitle":"Turning Wi-Fi calling on or off","articleName":"turning-wifi-calling-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","text":"Turning Wi-Fi calling on or off","id":"c8b8064a-96f4-4c4e-8fd3-85277aaba1ed"}]},{"subChapterTitle":"Contacts","subChapterName":"contacts","article":[{"articleTitle":"Creating contact","articleName":"creating-contact","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/contacts/creating-contact","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/contacts/creating-contact","text":"Creating contact","id":"9558f42e-5587-470f-aa79-731358f5f8bc"},{"articleTitle":"Copying contacts between your SIM and your phone","articleName":"copying-contacts-between-your-sim-and-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/contacts/copying-contacts-between-your-sim-and-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/contacts/copying-contacts-between-your-sim-and-your-phone","text":"Copying contacts between your SIM and your phone","id":"78644d2b-7bbc-49bd-b951-f9f469196d98"},{"articleTitle":"Calling a contact in your address book","articleName":"calling-a-contact-in-your-address-book","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","text":"Calling a contact in your address book","id":"0ad65403-3f57-46ee-a584-96029a348dba"}]},{"subChapterTitle":"Voicemail","subChapterName":"voicemail","article":[{"articleTitle":"Saving voicemail number","articleName":"saving-voicemail-number","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/voicemail/saving-voicemail-number","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/voicemail/saving-voicemail-number","text":"Saving voicemail number","id":"2d738bc0-c193-492f-b8ad-1ca263c5b1d9"},{"articleTitle":"Diverting calls to voicemail","articleName":"diverting-calls-to-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","text":"Diverting calls to voicemail","id":"cf764b71-fa59-4e12-87c1-8e9de3e73a98"},{"articleTitle":"Cancelling all diverts","articleName":"cancelling-all-diverts","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/voicemail/cancelling-all-diverts","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/voicemail/cancelling-all-diverts","text":"Cancelling all diverts","id":"e69f9ecc-dda8-49be-b0bf-936c675bcaab"}]},{"subChapterTitle":"Call restrictions","subChapterName":"call-restrictions","article":[{"articleTitle":"Turning call barring on or off","articleName":"turning-call-barring-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/call-restrictions/turning-call-barring-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/call-restrictions/turning-call-barring-on-or-off","text":"Turning call barring on or off","id":"34ee0a2c-0f32-459b-b83e-61239e3a22eb"},{"articleTitle":"Turning fixed dialling on or off","articleName":"turning-fixed-dialling-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/call-restrictions/turning-fixed-dialling-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/call-restrictions/turning-fixed-dialling-on-or-off","text":"Turning fixed dialling on or off","id":"ba66c735-0e88-4c10-8f0a-24db30e7445c"}]},{"subChapterTitle":"Text messaging","subChapterName":"text-messaging","article":[{"articleTitle":"Setting up your phone for text messaging","articleName":"setting-up-your-phone-for-text-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","text":"Setting up your phone for text messaging","id":"3de592f1-5951-4a43-9533-981f1c1668e6"},{"articleTitle":"Writing and sending text messages","articleName":"writing-and-sending-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","text":"Writing and sending text messages","id":"bec1d81d-a163-4d69-8d2a-ccbbaaefacad"}]},{"subChapterTitle":"Picture messaging","subChapterName":"picture-messaging","article":[{"articleTitle":"Setting up your phone for picture messaging","articleName":"setting-up-your-phone-for-picture-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","text":"Setting up your phone for picture messaging","id":"1870292a-8207-42e7-9f50-28a0b3df373e"},{"articleTitle":"Writing and sending picture messages","articleName":"writing-and-sending-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","text":"Writing and sending picture messages","id":"2eb11461-02c9-4f2d-8004-92566de30fd3"}]},{"subChapterTitle":"Email messaging","subChapterName":"email-messaging","article":[{"articleTitle":"Setting up your phone for POP3 email","articleName":"setting-up-your-phone-for-pop3-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","text":"Setting up your phone for POP3 email","id":"2a7c4354-3cea-4a84-aef3-0f68eb5a89dc"},{"articleTitle":"Setting up your phone for IMAP email","articleName":"setting-up-your-phone-for-imap-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","text":"Setting up your phone for IMAP email","id":"592376b6-1970-49f9-9805-aa060a5da12d"},{"articleTitle":"Writing and sending email messages","articleName":"writing-and-sending-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","text":"Writing and sending email messages","id":"6c36fff8-15b4-4e94-9f6b-4c2e580ea9a6"}]}],"chapterName":"calls-contacts-messaging","icon":"e004"},{"chapter":"Connectivity","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to use my phone's internet connection","articleName":"its-not-possible-to-use-my-phones-internet-connection","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","text":"It's not possible to use my phone's internet connection","id":"601f0d55-6182-47ad-be59-1ddaacb29da4"},{"articleTitle":"It's not possible to use Wi-Fi","articleName":"its-not-possible-to-use-wifi","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/troubleshooting/its-not-possible-to-use-wifi","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/troubleshooting/its-not-possible-to-use-wifi","text":"It's not possible to use Wi-Fi","id":"6316c737-ea8a-41fe-a2f1-243c9c3e6dd3"},{"articleTitle":"It's not possible to use my phone as a Wi-Fi hotspot","articleName":"its-not-possible-to-use-my-phone-as-a-wifi-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-wifi-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-wifi-hotspot","text":"It's not possible to use my phone as a Wi-Fi hotspot","id":"f1035ed2-21bf-4b4a-b603-c2038c4ca31d"},{"articleTitle":"My phone uses a large amount of mobile data","articleName":"my-phone-uses-a-large-amount-of-mobile-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","text":"My phone uses a large amount of mobile data","id":"53fece76-76c8-4fe4-ad73-7bea79ef0155"}]},{"subChapterTitle":"Network and internet","subChapterName":"network-and-internet","article":[{"articleTitle":"Setting up your phone for internet","articleName":"setting-up-your-phone-for-internet","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/network-and-internet/setting-up-your-phone-for-internet","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/network-and-internet/setting-up-your-phone-for-internet","text":"Setting up your phone for internet","id":"5562b10d-d6c4-4aff-80ff-164267e55d5b"},{"articleTitle":"Selecting network","articleName":"selecting-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/network-and-internet/selecting-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/network-and-internet/selecting-network","text":"Selecting network","id":"d4ba3705-ba0c-464b-8d21-f6b4e6dbe4e3"},{"articleTitle":"Selecting network mode","articleName":"selecting-network-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/network-and-internet/selecting-network-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/network-and-internet/selecting-network-mode","text":"Selecting network mode","id":"f3d8f3c4-3fcb-4c68-b6e2-e670d560b765"},{"articleTitle":"Turning flight mode on or off","articleName":"turning-flight-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/network-and-internet/turning-flight-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/network-and-internet/turning-flight-mode-on-or-off","text":"Turning flight mode on or off","id":"4bfcae1a-1497-4faf-aa9e-0e3b69c4c7ca"}]},{"subChapterTitle":"Data usage","subChapterName":"data-usage","article":[{"articleTitle":"Viewing data usage","articleName":"viewing-data-usage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/data-usage/viewing-data-usage","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/data-usage/viewing-data-usage","text":"Viewing data usage","id":"eb0c94f6-5400-467a-8875-deac687a91ec"},{"articleTitle":"Turning mobile data on or off","articleName":"turning-mobile-data-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/data-usage/turning-mobile-data-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/data-usage/turning-mobile-data-on-or-off","text":"Turning mobile data on or off","id":"b3eeacfc-c81f-4ea4-9290-df93977c026b"},{"articleTitle":"Turning data roaming on or off","articleName":"turning-data-roaming-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/data-usage/turning-data-roaming-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/data-usage/turning-data-roaming-on-or-off","text":"Turning data roaming on or off","id":"a82144ef-6787-4478-bd53-8e24fc0cd518"}]},{"subChapterTitle":"Wi-Fi","subChapterName":"wifi","article":[{"articleTitle":"Connecting to a Wi-Fi network","articleName":"connecting-to-a-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/wifi/connecting-to-a-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/wifi/connecting-to-a-wifi-network","text":"Connecting to a Wi-Fi network","id":"332bcd62-38ca-42b0-b76b-ea38e1701120"},{"articleTitle":"Using your phone as Wi-Fi hotspot","articleName":"using-your-phone-as-wifi-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/wifi/using-your-phone-as-wifi-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/wifi/using-your-phone-as-wifi-hotspot","text":"Using your phone as Wi-Fi hotspot","id":"bd5ad7d5-1c58-49da-8a31-3be1c850a5c1"},{"articleTitle":"Turning automatic use of mobile data on or off","articleName":"turning-automatic-use-of-mobile-data-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/wifi/turning-automatic-use-of-mobile-data-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/wifi/turning-automatic-use-of-mobile-data-on-or-off","text":"Turning automatic use of mobile data on or off","id":"05902d79-7bc8-4d4a-bebc-1cd38047ef1f"}]},{"subChapterTitle":"Bluetooth","subChapterName":"bluetooth","article":[{"articleTitle":"Pairing a Bluetooth device with your phone","articleName":"pairing-a-bluetooth-device-with-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","text":"Pairing a Bluetooth device with your phone","id":"f2253098-10eb-4434-a71f-192320b1ecfe"}]},{"subChapterTitle":"GPS","subChapterName":"gps","article":[{"articleTitle":"Turning GPS on or off","articleName":"turning-gps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/gps/turning-gps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/gps/turning-gps-on-or-off","text":"Turning GPS on or off","id":"1071797d-2da9-4802-a0af-bc965bb63f07"}]},{"subChapterTitle":"Backup and synchronisation","subChapterName":"backup-and-synchronisation","article":[{"articleTitle":"Transferring files between computer and phone","articleName":"transferring-files-between-computer-and-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","text":"Transferring files between computer and phone","id":"ad23f2e3-e088-4976-a936-eebf8c8c3ba2"},{"articleTitle":"Backing up pictures and video clips to Google Drive","articleName":"backing-up-pictures-and-video-clips-to-google-drive","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/connectivity/backup-and-synchronisation/backing-up-pictures-and-video-clips-to-google-drive","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10#connectivity/backup-and-synchronisation/backing-up-pictures-and-video-clips-to-google-drive","text":"Backing up pictures and video clips to Google Drive","id":"04f89926-5da6-4145-9f33-fcee8bb9b015"}]}],"chapterName":"connectivity","icon":"e056"},{"chapter":"Specifications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/specifications","subChapter":[{"path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10/specifications/specifications-page","subChapterTitle":"Specifications Page","subChapterName":"specifications-page"}],"chapterName":"specifications","icon":"e601"}]
Samsung Galaxy S10
Samsung Galaxy S10
Last updated: 5/4/2019
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