[{"chapter":"Device Home","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/device-home","chapterName":"device-home","icon":"e022","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to turn on my phone","articleName":"its-not-possible-to-turn-on-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","text":"It's not possible to turn on my phone","id":"013d79e1-867f-4eac-b0df-9d119c978a20"},{"articleTitle":"It's not possible to start my phone","articleName":"its-not-possible-to-start-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/troubleshooting/its-not-possible-to-start-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/troubleshooting/its-not-possible-to-start-my-phone","text":"It's not possible to start my phone","id":"7495a4ac-48e0-4d34-9dd1-903dcc589f8f"},{"articleTitle":"My phone's battery life is short","articleName":"my-phones-battery-life-is-short","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/troubleshooting/my-phones-battery-life-is-short","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/troubleshooting/my-phones-battery-life-is-short","text":"My phone's battery life is short","id":"b35a5d64-ee1a-44d3-9a52-db32a891f0e3"}]},{"subChapterTitle":"First use","subChapterName":"first-use","article":[{"articleTitle":"Inserting SIM","articleName":"inserting-sim","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/first-use/inserting-sim","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/first-use/inserting-sim","text":"Inserting SIM","id":"9f5ee6bd-48ce-4d9c-9179-6002ebda8d05"},{"articleTitle":"Charging the battery","articleName":"charging-the-battery","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/first-use/charging-the-battery","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/first-use/charging-the-battery","text":"Charging the battery","id":"06fa5f3c-eb75-4686-ace7-4b41819f0db1"},{"articleTitle":"Turning your phone on and off","articleName":"turning-your-phone-on-and-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/first-use/turning-your-phone-on-and-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/first-use/turning-your-phone-on-and-off","text":"Turning your phone on and off","id":"a9962bcc-d5ae-4694-a834-230b81e00524"},{"articleTitle":"Activating Google account on your phone","articleName":"activating-google-account-on-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/first-use/activating-google-account-on-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/first-use/activating-google-account-on-your-phone","text":"Activating Google account on your phone","id":"60373f06-f090-4a1a-8c6e-3be3c4f015a6"},{"articleTitle":"Transferring content from another phone","articleName":"transferring-content-from-another-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/first-use/transferring-content-from-another-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/first-use/transferring-content-from-another-phone","text":"Transferring content from another phone","id":"67a66ad9-f3b9-4131-849b-3762fea15824"}]},{"subChapterTitle":"Using your phone","subChapterName":"using-your-phone","article":[{"articleTitle":"Ending running applications","articleName":"ending-running-applications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/using-your-phone/ending-running-applications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/using-your-phone/ending-running-applications","text":"Ending running applications","id":"bf418180-6304-4a47-9815-c0af6d46ae09"},{"articleTitle":"Restarting your phone","articleName":"restarting-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/using-your-phone/restarting-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/using-your-phone/restarting-your-phone","text":"Restarting your phone","id":"5fb9c3db-84d8-4cd3-a7d4-213f4bebd0f5"},{"articleTitle":"Extending the battery life","articleName":"extending-the-battery-life","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/using-your-phone/extending-the-battery-life","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/using-your-phone/extending-the-battery-life","text":"Extending the battery life","id":"3e324afd-8832-4146-8bca-831443af4ff6"},{"articleTitle":"Taking screenshot","articleName":"taking-screenshot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/using-your-phone/taking-screenshot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/using-your-phone/taking-screenshot","text":"Taking screenshot","id":"799ab28f-675a-492c-b753-9c250770f5d5"}]}],"chapterName":"getting-started","icon":"e027"},{"chapter":"Basic functions","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions","subChapter":[{"subChapterTitle":"Sound and screen settings","subChapterName":"sound-and-screen-settings","article":[{"articleTitle":"Selecting ring tone","articleName":"selecting-ring-tone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/sound-and-screen-settings/selecting-ring-tone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/sound-and-screen-settings/selecting-ring-tone","text":"Selecting ring tone","id":"6dde2792-2df6-4292-b82d-5cfdc8ceb0f8"},{"articleTitle":"Turning silent mode on or off","articleName":"turning-silent-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","text":"Turning silent mode on or off","id":"d6e2015c-13ff-47be-9396-ab546961ca06"},{"articleTitle":"Setting date and time","articleName":"setting-date-and-time","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/sound-and-screen-settings/setting-date-and-time","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/sound-and-screen-settings/setting-date-and-time","text":"Setting date and time","id":"24dd1b52-ca5a-47ab-8536-65b9f497652b"},{"articleTitle":"Turning notifications on or off","articleName":"turning-notifications-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/sound-and-screen-settings/turning-notifications-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/sound-and-screen-settings/turning-notifications-on-or-off","text":"Turning notifications on or off","id":"fd55bf5f-36a6-49d3-914d-44886e58c7cc"}]},{"subChapterTitle":"Security codes","subChapterName":"security-codes","article":[{"articleTitle":"Turning use of PIN on or off","articleName":"turning-use-of-pin-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/security-codes/turning-use-of-pin-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/security-codes/turning-use-of-pin-on-or-off","text":"Turning use of PIN on or off","id":"ec0f4951-0729-40d3-b6fa-732492171214"},{"articleTitle":"Turning use of phone lock code on or off","articleName":"turning-use-of-phone-lock-code-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","text":"Turning use of phone lock code on or off","id":"46118ffc-bf09-43b5-b2eb-6fb1e75f9ed7"}]},{"subChapterTitle":"Apps","subChapterName":"apps","article":[{"articleTitle":"Installing apps from Google Play","articleName":"installing-apps-from-google-play","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/installing-apps-from-google-play","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/installing-apps-from-google-play","text":"Installing apps from Google Play","id":"fbf4ab9a-e29a-4126-9a7c-d99556e21d8a"},{"articleTitle":"Uninstalling apps","articleName":"uninstalling-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/uninstalling-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/uninstalling-apps","text":"Uninstalling apps","id":"b680f919-084e-42c6-add2-7f54dcdbc001"},{"articleTitle":"Moving apps to memory card","articleName":"moving-apps-to-memory-card","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/moving-apps-to-memory-card","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/moving-apps-to-memory-card","text":"Moving apps to memory card","id":"0c20cec5-2ebe-4828-a6c9-842f33ff2edd"},{"articleTitle":"Turning automatic update of apps on or off","articleName":"turning-automatic-update-of-apps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/turning-automatic-update-of-apps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/turning-automatic-update-of-apps-on-or-off","text":"Turning automatic update of apps on or off","id":"a4753cfc-93bc-478c-9d50-92c619d4ed9d"},{"articleTitle":"Turning automatic synchronisation of content on or off","articleName":"turning-automatic-synchronisation-of-content-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","text":"Turning automatic synchronisation of content on or off","id":"b9682d59-86c0-4178-a1a8-e72d3261b61e"},{"articleTitle":"Deleting temporary data","articleName":"deleting-temporary-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/deleting-temporary-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/deleting-temporary-data","text":"Deleting temporary data","id":"b5897502-8184-4045-822b-54cb973f150b"},{"articleTitle":"Using music player","articleName":"using-music-player","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/using-music-player","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/using-music-player","text":"Using music player","id":"979eb004-5371-44f4-bc03-baac4f6e94e3"}]},{"subChapterTitle":"Software update","subChapterName":"software-update","article":[{"articleTitle":"Updating phone software","articleName":"updating-phone-software","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/software-update/updating-phone-software","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/software-update/updating-phone-software","text":"Updating phone software","id":"ff2ab14a-2a68-4527-93cc-5c1f52e69c90"},{"articleTitle":"Restoring factory default settings","articleName":"restoring-factory-default-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/software-update/restoring-factory-default-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/software-update/restoring-factory-default-settings","text":"Restoring factory default settings","id":"086bde4a-6e44-4c07-9ebd-b4fa9a3533d9"}]}],"chapterName":"basic-functions","icon":"e051"},{"chapter":"Calls, contacts, messaging","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to receive messages on my voicemail","articleName":"its-not-possible-to-receive-messages-on-my-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-messages-on-my-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-messages-on-my-voicemail","text":"It's not possible to receive messages on my voicemail","id":"652f6cc4-e9ea-40fb-89be-841d1b410244"},{"articleTitle":"It's not possible to check my voicemail","articleName":"its-not-possible-to-check-my-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","text":"It's not possible to check my voicemail","id":"ca1390fe-2c94-4ab7-aac0-79bfefd92e2d"},{"articleTitle":"It's not possible to send and receive text messages","articleName":"its-not-possible-to-send-and-receive-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","text":"It's not possible to send and receive text messages","id":"45dd0b7a-b0e9-481c-b175-795ec4299438"},{"articleTitle":"It's not possible to send and receive picture messages","articleName":"its-not-possible-to-send-and-receive-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","text":"It's not possible to send and receive picture messages","id":"d586ca69-627d-41bd-a22a-83a0320fadc5"},{"articleTitle":"It's not possible to send and receive email messages","articleName":"its-not-possible-to-send-and-receive-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","text":"It's not possible to send and receive email messages","id":"d865ef0d-aa0b-4e2f-bb44-0edd7a398721"},{"articleTitle":"It's not possible to use Wi-Fi calling","articleName":"its-not-possible-to-use-wifi-calling","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","text":"It's not possible to use Wi-Fi calling","id":"59f88d49-539d-4e4b-8b61-cdb5dd5b98e1"},{"articleTitle":"It's not possible to make voice calls","articleName":"its-not-possible-to-make-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","text":"It's not possible to make voice calls","id":"7da784c7-80fc-423a-96f6-49c9c4825563"},{"articleTitle":"It's not possible to receive voice calls","articleName":"its-not-possible-to-receive-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","text":"It's not possible to receive voice calls","id":"06ce60f3-ce88-4f0e-8ee6-c38131b59680"}]},{"subChapterTitle":"Call settings","subChapterName":"call-settings","article":[{"articleTitle":"Turning call waiting on or off","articleName":"turning-call-waiting-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","text":"Turning call waiting on or off","id":"bf311bc5-bd10-4305-8859-65eec629e8d4"},{"articleTitle":"Turning your own caller identification on or off","articleName":"turning-your-own-caller-identification-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","text":"Turning your own caller identification on or off","id":"fed29ff4-a356-4f7a-b4cd-753216608e9f"},{"articleTitle":"Turning Wi-Fi calling on or off","articleName":"turning-wifi-calling-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","text":"Turning Wi-Fi calling on or off","id":"b4361c87-543b-4560-a9fb-d0f086d65c40"}]},{"subChapterTitle":"Contacts","subChapterName":"contacts","article":[{"articleTitle":"Creating contact","articleName":"creating-contact","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/contacts/creating-contact","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/contacts/creating-contact","text":"Creating contact","id":"06ffeaf0-8fd4-4cf0-9612-cb8066b669ab"},{"articleTitle":"Copying contacts between your SIM and your phone","articleName":"copying-contacts-between-your-sim-and-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/contacts/copying-contacts-between-your-sim-and-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/contacts/copying-contacts-between-your-sim-and-your-phone","text":"Copying contacts between your SIM and your phone","id":"f14052a7-bc31-438b-90dd-0f1c0d4ebfa0"},{"articleTitle":"Calling a contact in your address book","articleName":"calling-a-contact-in-your-address-book","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","text":"Calling a contact in your address book","id":"9130da8a-e0cf-45d2-9657-be94dd00a142"}]},{"subChapterTitle":"Voicemail","subChapterName":"voicemail","article":[{"articleTitle":"Saving voicemail number","articleName":"saving-voicemail-number","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/voicemail/saving-voicemail-number","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/voicemail/saving-voicemail-number","text":"Saving voicemail number","id":"034c69d3-10d6-483d-bcbb-97edf3916172"},{"articleTitle":"Diverting calls to voicemail","articleName":"diverting-calls-to-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","text":"Diverting calls to voicemail","id":"a45d236e-834b-45ac-9535-7821798c9770"},{"articleTitle":"Cancelling all diverts","articleName":"cancelling-all-diverts","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/voicemail/cancelling-all-diverts","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/voicemail/cancelling-all-diverts","text":"Cancelling all diverts","id":"c9f05eac-e6f2-47da-aa64-7eef3d6e95bb"}]},{"subChapterTitle":"Call restrictions","subChapterName":"call-restrictions","article":[{"articleTitle":"Turning call barring on or off","articleName":"turning-call-barring-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/call-restrictions/turning-call-barring-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/call-restrictions/turning-call-barring-on-or-off","text":"Turning call barring on or off","id":"3e313e10-9b16-4854-a2db-c2a51f98469f"},{"articleTitle":"Turning fixed dialling on or off","articleName":"turning-fixed-dialling-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/call-restrictions/turning-fixed-dialling-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/call-restrictions/turning-fixed-dialling-on-or-off","text":"Turning fixed dialling on or off","id":"8df2a8e3-98a6-4ae7-871f-c98502e92a32"}]},{"subChapterTitle":"Text messaging","subChapterName":"text-messaging","article":[{"articleTitle":"Setting up your phone for text messaging","articleName":"setting-up-your-phone-for-text-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","text":"Setting up your phone for text messaging","id":"858f92aa-94ab-4426-a853-35cfe7ef425b"},{"articleTitle":"Writing and sending text messages","articleName":"writing-and-sending-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","text":"Writing and sending text messages","id":"1351ed5e-d450-4b0b-85ae-aaeff4b00ea6"}]},{"subChapterTitle":"Picture messaging","subChapterName":"picture-messaging","article":[{"articleTitle":"Setting up your phone for picture messaging","articleName":"setting-up-your-phone-for-picture-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","text":"Setting up your phone for picture messaging","id":"2439723c-e354-496b-bcca-53adb4723264"},{"articleTitle":"Writing and sending picture messages","articleName":"writing-and-sending-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","text":"Writing and sending picture messages","id":"74361b4f-f487-45be-b0c5-8bd162609ac3"}]},{"subChapterTitle":"Email messaging","subChapterName":"email-messaging","article":[{"articleTitle":"Setting up your phone for POP3 email","articleName":"setting-up-your-phone-for-pop3-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","text":"Setting up your phone for POP3 email","id":"37520a80-5deb-48c7-bb14-10cd0f11f512"},{"articleTitle":"Setting up your phone for IMAP email","articleName":"setting-up-your-phone-for-imap-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","text":"Setting up your phone for IMAP email","id":"fe8dcfcd-3387-4610-9bdc-d7ae3a9b8b61"},{"articleTitle":"Writing and sending email messages","articleName":"writing-and-sending-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","text":"Writing and sending email messages","id":"83c356ac-3677-43a5-8574-759a2b004d1b"}]}],"chapterName":"calls-contacts-messaging","icon":"e004"},{"chapter":"Connectivity","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to use my phone's internet connection","articleName":"its-not-possible-to-use-my-phones-internet-connection","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","text":"It's not possible to use my phone's internet connection","id":"592f8a26-fb1c-4b92-9a3b-1d7fbe4af77f"},{"articleTitle":"It's not possible to use Wi-Fi","articleName":"its-not-possible-to-use-wifi","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/troubleshooting/its-not-possible-to-use-wifi","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/troubleshooting/its-not-possible-to-use-wifi","text":"It's not possible to use Wi-Fi","id":"aa9a988e-4975-49ce-8850-1cfd36f5cd77"},{"articleTitle":"It's not possible to use my phone as a Wi-Fi hotspot","articleName":"its-not-possible-to-use-my-phone-as-a-wifi-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-wifi-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-wifi-hotspot","text":"It's not possible to use my phone as a Wi-Fi hotspot","id":"a5f698b2-8aff-4274-af4d-f73bb15c7294"},{"articleTitle":"My phone uses a large amount of mobile data","articleName":"my-phone-uses-a-large-amount-of-mobile-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","text":"My phone uses a large amount of mobile data","id":"357180d0-f682-4f38-8564-7ba32ff372a7"}]},{"subChapterTitle":"Network and internet","subChapterName":"network-and-internet","article":[{"articleTitle":"Setting up your phone for internet","articleName":"setting-up-your-phone-for-internet","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/network-and-internet/setting-up-your-phone-for-internet","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/network-and-internet/setting-up-your-phone-for-internet","text":"Setting up your phone for internet","id":"7b123ff8-e830-421a-8e08-3eeeaf992e72"},{"articleTitle":"Selecting network","articleName":"selecting-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/network-and-internet/selecting-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/network-and-internet/selecting-network","text":"Selecting network","id":"32900133-94a4-48cf-8078-6b869b3ea6d4"},{"articleTitle":"Selecting network mode","articleName":"selecting-network-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/network-and-internet/selecting-network-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/network-and-internet/selecting-network-mode","text":"Selecting network mode","id":"ef74a3f4-1a20-4b67-87ad-5a4d86a4aefe"},{"articleTitle":"Turning flight mode on or off","articleName":"turning-flight-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/network-and-internet/turning-flight-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/network-and-internet/turning-flight-mode-on-or-off","text":"Turning flight mode on or off","id":"ace8ebef-06ca-4cbc-b954-9b52d4ff94a9"}]},{"subChapterTitle":"Data usage","subChapterName":"data-usage","article":[{"articleTitle":"Viewing data usage","articleName":"viewing-data-usage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/data-usage/viewing-data-usage","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/data-usage/viewing-data-usage","text":"Viewing data usage","id":"39643c0f-215d-4a70-a681-83d187611272"},{"articleTitle":"Turning mobile data on or off","articleName":"turning-mobile-data-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/data-usage/turning-mobile-data-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/data-usage/turning-mobile-data-on-or-off","text":"Turning mobile data on or off","id":"ab833cf9-fa60-441c-9b86-e90767a98999"},{"articleTitle":"Turning data roaming on or off","articleName":"turning-data-roaming-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/data-usage/turning-data-roaming-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/data-usage/turning-data-roaming-on-or-off","text":"Turning data roaming on or off","id":"aa4adaf4-8587-4893-94a7-cdea8d2297a8"}]},{"subChapterTitle":"Wi-Fi","subChapterName":"wifi","article":[{"articleTitle":"Connecting to a Wi-Fi network","articleName":"connecting-to-a-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/wifi/connecting-to-a-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/wifi/connecting-to-a-wifi-network","text":"Connecting to a Wi-Fi network","id":"f69d84d2-a658-4026-96f1-4a7db50eda1b"},{"articleTitle":"Using your phone as Wi-Fi hotspot","articleName":"using-your-phone-as-wifi-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/wifi/using-your-phone-as-wifi-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/wifi/using-your-phone-as-wifi-hotspot","text":"Using your phone as Wi-Fi hotspot","id":"c016b06e-d986-4a90-91b9-755e317db735"},{"articleTitle":"Turning automatic use of mobile data on or off","articleName":"turning-automatic-use-of-mobile-data-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/wifi/turning-automatic-use-of-mobile-data-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/wifi/turning-automatic-use-of-mobile-data-on-or-off","text":"Turning automatic use of mobile data on or off","id":"fe048135-fbb4-478e-bea7-8b4bddf6dbfd"}]},{"subChapterTitle":"Bluetooth","subChapterName":"bluetooth","article":[{"articleTitle":"Pairing a Bluetooth device with your phone","articleName":"pairing-a-bluetooth-device-with-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","text":"Pairing a Bluetooth device with your phone","id":"551dc8f8-dd78-4292-a348-5d067dac269b"}]},{"subChapterTitle":"GPS","subChapterName":"gps","article":[{"articleTitle":"Turning GPS on or off","articleName":"turning-gps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/gps/turning-gps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/gps/turning-gps-on-or-off","text":"Turning GPS on or off","id":"e9993b56-28de-45a8-b784-a02aed94e899"}]},{"subChapterTitle":"Backup and synchronisation","subChapterName":"backup-and-synchronisation","article":[{"articleTitle":"Transferring files between computer and phone","articleName":"transferring-files-between-computer-and-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","text":"Transferring files between computer and phone","id":"db4a7afc-ecb0-48bf-b496-b1ac7ba1cece"},{"articleTitle":"Backing up pictures and video clips to Google Drive","articleName":"backing-up-pictures-and-video-clips-to-google-drive","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/backup-and-synchronisation/backing-up-pictures-and-video-clips-to-google-drive","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/backup-and-synchronisation/backing-up-pictures-and-video-clips-to-google-drive","text":"Backing up pictures and video clips to Google Drive","id":"c7ca3ded-9852-445b-854b-d8101dc836bd"}]}],"chapterName":"connectivity","icon":"e056"},{"chapter":"Specifications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/specifications","subChapter":[{"path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/specifications/specifications-page","subChapterTitle":"Specifications Page","subChapterName":"specifications-page"}],"chapterName":"specifications","icon":"e601"}]
Samsung Galaxy S10e
Samsung Galaxy S10e

 
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