[{"chapter":"Device Home","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/device-home","chapterName":"device-home","icon":"e022","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to turn on my phone","articleName":"its-not-possible-to-turn-on-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","text":"It's not possible to turn on my phone","id":"a1452103-217e-4d1c-beba-97dccfc76985"},{"articleTitle":"It's not possible to start my phone","articleName":"its-not-possible-to-start-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/troubleshooting/its-not-possible-to-start-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/troubleshooting/its-not-possible-to-start-my-phone","text":"It's not possible to start my phone","id":"8798d968-c62b-45aa-a813-3b52d141d68b"},{"articleTitle":"My phone's battery life is short","articleName":"my-phones-battery-life-is-short","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/troubleshooting/my-phones-battery-life-is-short","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/troubleshooting/my-phones-battery-life-is-short","text":"My phone's battery life is short","id":"54c29b5b-da4a-4a79-a1f1-180e84fd4d34"}]},{"subChapterTitle":"First use","subChapterName":"first-use","article":[{"articleTitle":"Inserting SIM","articleName":"inserting-sim","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/first-use/inserting-sim","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/first-use/inserting-sim","text":"Inserting SIM","id":"5b867f5c-21a5-44d1-a9cd-bd2994f06111"},{"articleTitle":"Charging the battery","articleName":"charging-the-battery","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/first-use/charging-the-battery","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/first-use/charging-the-battery","text":"Charging the battery","id":"d6750e1b-889a-46b9-be8f-883445acc200"},{"articleTitle":"Turning your phone on and off","articleName":"turning-your-phone-on-and-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/first-use/turning-your-phone-on-and-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/first-use/turning-your-phone-on-and-off","text":"Turning your phone on and off","id":"c1291d79-666b-4660-8bfd-85740d889b62"},{"articleTitle":"Activating Google account on your phone","articleName":"activating-google-account-on-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/first-use/activating-google-account-on-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/first-use/activating-google-account-on-your-phone","text":"Activating Google account on your phone","id":"157d9378-e3e7-4b1b-9db7-05067bbe77b6"},{"articleTitle":"Transferring content from another phone","articleName":"transferring-content-from-another-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/first-use/transferring-content-from-another-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/first-use/transferring-content-from-another-phone","text":"Transferring content from another phone","id":"4dad8fae-7061-454f-a648-129fe583d708"}]},{"subChapterTitle":"Using your phone","subChapterName":"using-your-phone","article":[{"articleTitle":"Ending running applications","articleName":"ending-running-applications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/using-your-phone/ending-running-applications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/using-your-phone/ending-running-applications","text":"Ending running applications","id":"0c330f8b-40a3-4966-82eb-4e0b77bb7431"},{"articleTitle":"Restarting your phone","articleName":"restarting-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/using-your-phone/restarting-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/using-your-phone/restarting-your-phone","text":"Restarting your phone","id":"8602ca55-8d93-4a00-970a-a24d2bb457b6"},{"articleTitle":"Extending the battery life","articleName":"extending-the-battery-life","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/using-your-phone/extending-the-battery-life","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/using-your-phone/extending-the-battery-life","text":"Extending the battery life","id":"03085e3d-4c36-4fde-9c9b-7ac746aac042"},{"articleTitle":"Taking screenshot","articleName":"taking-screenshot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/getting-started/using-your-phone/taking-screenshot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#getting-started/using-your-phone/taking-screenshot","text":"Taking screenshot","id":"32a6fd00-efbc-45fd-85b0-89bfebd20e02"}]}],"chapterName":"getting-started","icon":"e027"},{"chapter":"Basic functions","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions","subChapter":[{"subChapterTitle":"Sound and screen settings","subChapterName":"sound-and-screen-settings","article":[{"articleTitle":"Selecting ring tone","articleName":"selecting-ring-tone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/sound-and-screen-settings/selecting-ring-tone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/sound-and-screen-settings/selecting-ring-tone","text":"Selecting ring tone","id":"32e09883-1f1f-45ee-97da-7c29aeb220b4"},{"articleTitle":"Turning silent mode on or off","articleName":"turning-silent-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","text":"Turning silent mode on or off","id":"90710cd7-b9e1-478a-953f-d5566bd441f0"},{"articleTitle":"Setting date and time","articleName":"setting-date-and-time","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/sound-and-screen-settings/setting-date-and-time","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/sound-and-screen-settings/setting-date-and-time","text":"Setting date and time","id":"2b3d64c9-3748-4c5b-9492-e330cca84a7c"},{"articleTitle":"Turning notifications on or off","articleName":"turning-notifications-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/sound-and-screen-settings/turning-notifications-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/sound-and-screen-settings/turning-notifications-on-or-off","text":"Turning notifications on or off","id":"7d612a9b-6dda-4de6-b368-676bbbab9744"}]},{"subChapterTitle":"Security codes","subChapterName":"security-codes","article":[{"articleTitle":"Turning use of PIN on or off","articleName":"turning-use-of-pin-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/security-codes/turning-use-of-pin-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/security-codes/turning-use-of-pin-on-or-off","text":"Turning use of PIN on or off","id":"ca0be6da-cbdb-4824-8166-133fc4a9e777"},{"articleTitle":"Turning use of phone lock code on or off","articleName":"turning-use-of-phone-lock-code-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","text":"Turning use of phone lock code on or off","id":"cc2d7961-6724-4970-a6e7-a664a9f51309"}]},{"subChapterTitle":"Apps","subChapterName":"apps","article":[{"articleTitle":"Installing apps from Google Play","articleName":"installing-apps-from-google-play","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/installing-apps-from-google-play","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/installing-apps-from-google-play","text":"Installing apps from Google Play","id":"66bc5c1c-cf8b-4366-b39c-792ec9274bf2"},{"articleTitle":"Uninstalling apps","articleName":"uninstalling-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/uninstalling-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/uninstalling-apps","text":"Uninstalling apps","id":"90f9d34c-3d7f-452c-bcd5-ea1cbb819a9e"},{"articleTitle":"Moving apps to memory card","articleName":"moving-apps-to-memory-card","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/moving-apps-to-memory-card","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/moving-apps-to-memory-card","text":"Moving apps to memory card","id":"59194fba-dde3-46dc-9c27-7c277d22941e"},{"articleTitle":"Turning automatic update of apps on or off","articleName":"turning-automatic-update-of-apps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/turning-automatic-update-of-apps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/turning-automatic-update-of-apps-on-or-off","text":"Turning automatic update of apps on or off","id":"ea8c2f4a-e244-44f6-9b95-80dbd6c99057"},{"articleTitle":"Turning automatic synchronisation of content on or off","articleName":"turning-automatic-synchronisation-of-content-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","text":"Turning automatic synchronisation of content on or off","id":"00bdf9c5-f878-44c6-b4f8-363ce072c67e"},{"articleTitle":"Deleting temporary data","articleName":"deleting-temporary-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/deleting-temporary-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/deleting-temporary-data","text":"Deleting temporary data","id":"effb34f4-4753-41fb-841e-6e81935b307f"},{"articleTitle":"Using music player","articleName":"using-music-player","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/apps/using-music-player","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/apps/using-music-player","text":"Using music player","id":"ab5ab2ef-47c2-4279-bbb3-c6fa63b1f180"}]},{"subChapterTitle":"Software update","subChapterName":"software-update","article":[{"articleTitle":"Updating phone software","articleName":"updating-phone-software","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/software-update/updating-phone-software","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/software-update/updating-phone-software","text":"Updating phone software","id":"76932a46-3a0e-4203-8aec-45d9f365d6fc"},{"articleTitle":"Restoring factory default settings","articleName":"restoring-factory-default-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/basic-functions/software-update/restoring-factory-default-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#basic-functions/software-update/restoring-factory-default-settings","text":"Restoring factory default settings","id":"9ad66816-bdaf-42d4-b8fc-108fc6898faa"}]}],"chapterName":"basic-functions","icon":"e051"},{"chapter":"Calls, contacts, messaging","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to receive messages on my voicemail","articleName":"its-not-possible-to-receive-messages-on-my-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-messages-on-my-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-messages-on-my-voicemail","text":"It's not possible to receive messages on my voicemail","id":"6bb398b4-532c-4a62-9105-6ad2b481927b"},{"articleTitle":"It's not possible to check my voicemail","articleName":"its-not-possible-to-check-my-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","text":"It's not possible to check my voicemail","id":"7083e110-78b4-4d13-b5ab-eb26fb91fa95"},{"articleTitle":"It's not possible to send and receive text messages","articleName":"its-not-possible-to-send-and-receive-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","text":"It's not possible to send and receive text messages","id":"a9a08fd4-d32c-42b6-8d6a-83aa51f2695d"},{"articleTitle":"It's not possible to send and receive picture messages","articleName":"its-not-possible-to-send-and-receive-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","text":"It's not possible to send and receive picture messages","id":"40bec63d-0cdc-4663-bd6f-ce914f935a84"},{"articleTitle":"It's not possible to send and receive email messages","articleName":"its-not-possible-to-send-and-receive-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","text":"It's not possible to send and receive email messages","id":"905a7c6e-538c-4fa6-a85a-625409b99fb3"},{"articleTitle":"It's not possible to use Wi-Fi calling","articleName":"its-not-possible-to-use-wifi-calling","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","text":"It's not possible to use Wi-Fi calling","id":"23c17606-7d44-4c31-aa02-7bfc6b37f26d"},{"articleTitle":"It's not possible to make voice calls","articleName":"its-not-possible-to-make-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","text":"It's not possible to make voice calls","id":"01f74c29-8a54-4f94-9653-d8cc02dfd8c0"},{"articleTitle":"It's not possible to receive voice calls","articleName":"its-not-possible-to-receive-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","text":"It's not possible to receive voice calls","id":"a0453992-692b-47bb-9874-31d64fae4478"}]},{"subChapterTitle":"Call settings","subChapterName":"call-settings","article":[{"articleTitle":"Turning call waiting on or off","articleName":"turning-call-waiting-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","text":"Turning call waiting on or off","id":"3ded22a7-8d7b-4f8e-b502-29d1d50fcfb6"},{"articleTitle":"Turning your own caller identification on or off","articleName":"turning-your-own-caller-identification-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","text":"Turning your own caller identification on or off","id":"d0af9947-55a2-4ecf-a5b7-002c9413fe02"},{"articleTitle":"Turning Wi-Fi calling on or off","articleName":"turning-wifi-calling-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","text":"Turning Wi-Fi calling on or off","id":"b169f6bd-815b-4f11-92c1-69866dfcc622"}]},{"subChapterTitle":"Contacts","subChapterName":"contacts","article":[{"articleTitle":"Creating contact","articleName":"creating-contact","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/contacts/creating-contact","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/contacts/creating-contact","text":"Creating contact","id":"89407568-9676-414e-bade-ba1e1eb9397a"},{"articleTitle":"Copying contacts between your SIM and your phone","articleName":"copying-contacts-between-your-sim-and-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/contacts/copying-contacts-between-your-sim-and-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/contacts/copying-contacts-between-your-sim-and-your-phone","text":"Copying contacts between your SIM and your phone","id":"5accca04-12fe-4232-8f2c-aea579e8e789"},{"articleTitle":"Calling a contact in your address book","articleName":"calling-a-contact-in-your-address-book","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","text":"Calling a contact in your address book","id":"16513a40-9aed-4285-a63b-84a385c91b7a"}]},{"subChapterTitle":"Voicemail","subChapterName":"voicemail","article":[{"articleTitle":"Saving voicemail number","articleName":"saving-voicemail-number","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/voicemail/saving-voicemail-number","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/voicemail/saving-voicemail-number","text":"Saving voicemail number","id":"d0cc9b47-9e29-49be-9840-45d1ae6dd98c"},{"articleTitle":"Diverting calls to voicemail","articleName":"diverting-calls-to-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","text":"Diverting calls to voicemail","id":"0973d3ae-4a7f-4989-bbc6-6ff4b2f59eb4"},{"articleTitle":"Cancelling all diverts","articleName":"cancelling-all-diverts","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/voicemail/cancelling-all-diverts","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/voicemail/cancelling-all-diverts","text":"Cancelling all diverts","id":"f7184afb-d032-4154-bde8-9b079dbf4109"}]},{"subChapterTitle":"Call restrictions","subChapterName":"call-restrictions","article":[{"articleTitle":"Turning call barring on or off","articleName":"turning-call-barring-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/call-restrictions/turning-call-barring-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/call-restrictions/turning-call-barring-on-or-off","text":"Turning call barring on or off","id":"3c479f2a-cc38-43ae-8fa1-fe3e98078cb0"},{"articleTitle":"Turning fixed dialling on or off","articleName":"turning-fixed-dialling-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/call-restrictions/turning-fixed-dialling-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/call-restrictions/turning-fixed-dialling-on-or-off","text":"Turning fixed dialling on or off","id":"8921bbba-9944-4f1e-9e6e-26e66955bae6"}]},{"subChapterTitle":"Text messaging","subChapterName":"text-messaging","article":[{"articleTitle":"Setting up your phone for text messaging","articleName":"setting-up-your-phone-for-text-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","text":"Setting up your phone for text messaging","id":"ca587f51-5cd4-4d41-907c-c57b37a723ea"},{"articleTitle":"Writing and sending text messages","articleName":"writing-and-sending-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","text":"Writing and sending text messages","id":"944badfb-6d73-45a3-9b60-f7be0d766b27"}]},{"subChapterTitle":"Picture messaging","subChapterName":"picture-messaging","article":[{"articleTitle":"Setting up your phone for picture messaging","articleName":"setting-up-your-phone-for-picture-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","text":"Setting up your phone for picture messaging","id":"c2f7a4c3-2454-4a8d-a658-2eb8c6363857"},{"articleTitle":"Writing and sending picture messages","articleName":"writing-and-sending-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","text":"Writing and sending picture messages","id":"980269f5-efe7-4cd8-9a36-4c1332de1d8f"}]},{"subChapterTitle":"Email messaging","subChapterName":"email-messaging","article":[{"articleTitle":"Setting up your phone for POP3 email","articleName":"setting-up-your-phone-for-pop3-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","text":"Setting up your phone for POP3 email","id":"ff0b1dc0-b6e2-4b8d-a289-42da611d0cf9"},{"articleTitle":"Setting up your phone for IMAP email","articleName":"setting-up-your-phone-for-imap-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","text":"Setting up your phone for IMAP email","id":"f0f1a518-5b69-438a-b324-12b674b31795"},{"articleTitle":"Writing and sending email messages","articleName":"writing-and-sending-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","text":"Writing and sending email messages","id":"6d3f771f-aa49-46f3-8c5e-5053fa785c24"}]}],"chapterName":"calls-contacts-messaging","icon":"e004"},{"chapter":"Connectivity","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to use my phone's internet connection","articleName":"its-not-possible-to-use-my-phones-internet-connection","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","text":"It's not possible to use my phone's internet connection","id":"d5fde983-5ada-4713-b373-9046f86801e3"},{"articleTitle":"It's not possible to use Wi-Fi","articleName":"its-not-possible-to-use-wifi","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/troubleshooting/its-not-possible-to-use-wifi","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/troubleshooting/its-not-possible-to-use-wifi","text":"It's not possible to use Wi-Fi","id":"0e93caf6-285a-4303-975b-4268aa580e24"},{"articleTitle":"It's not possible to use my phone as a Wi-Fi hotspot","articleName":"its-not-possible-to-use-my-phone-as-a-wifi-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-wifi-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-wifi-hotspot","text":"It's not possible to use my phone as a Wi-Fi hotspot","id":"943fe1aa-6cef-40d3-97c6-41561042f753"},{"articleTitle":"My phone uses a large amount of mobile data","articleName":"my-phone-uses-a-large-amount-of-mobile-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","text":"My phone uses a large amount of mobile data","id":"409a7079-6ce1-4d02-a0bf-de5a23763f1a"}]},{"subChapterTitle":"Network and internet","subChapterName":"network-and-internet","article":[{"articleTitle":"Setting up your phone for internet","articleName":"setting-up-your-phone-for-internet","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/network-and-internet/setting-up-your-phone-for-internet","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/network-and-internet/setting-up-your-phone-for-internet","text":"Setting up your phone for internet","id":"19c01ff6-d473-4c4f-b1b6-0048919f67c1"},{"articleTitle":"Selecting network","articleName":"selecting-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/network-and-internet/selecting-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/network-and-internet/selecting-network","text":"Selecting network","id":"072ac39f-95b2-413d-97ca-3d366a7d4571"},{"articleTitle":"Selecting network mode","articleName":"selecting-network-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/network-and-internet/selecting-network-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/network-and-internet/selecting-network-mode","text":"Selecting network mode","id":"e1018f85-9d75-49e1-9df9-094dbcde1a9f"},{"articleTitle":"Turning flight mode on or off","articleName":"turning-flight-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/network-and-internet/turning-flight-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/network-and-internet/turning-flight-mode-on-or-off","text":"Turning flight mode on or off","id":"f5173aa0-1584-4e20-88a8-8679f7534483"}]},{"subChapterTitle":"Data usage","subChapterName":"data-usage","article":[{"articleTitle":"Viewing data usage","articleName":"viewing-data-usage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/data-usage/viewing-data-usage","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/data-usage/viewing-data-usage","text":"Viewing data usage","id":"4567eb7c-4d59-4746-9b07-d85d3481f5be"},{"articleTitle":"Turning mobile data on or off","articleName":"turning-mobile-data-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/data-usage/turning-mobile-data-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/data-usage/turning-mobile-data-on-or-off","text":"Turning mobile data on or off","id":"319d1445-9fc4-4195-807a-6434b0085822"},{"articleTitle":"Turning data roaming on or off","articleName":"turning-data-roaming-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/data-usage/turning-data-roaming-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/data-usage/turning-data-roaming-on-or-off","text":"Turning data roaming on or off","id":"aba56883-ad73-42e3-b691-ff6fdb699ee2"}]},{"subChapterTitle":"Wi-Fi","subChapterName":"wifi","article":[{"articleTitle":"Connecting to a Wi-Fi network","articleName":"connecting-to-a-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/wifi/connecting-to-a-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/wifi/connecting-to-a-wifi-network","text":"Connecting to a Wi-Fi network","id":"81293a48-fc3b-4d0f-8401-ca6abd904b62"},{"articleTitle":"Using your phone as Wi-Fi hotspot","articleName":"using-your-phone-as-wifi-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/wifi/using-your-phone-as-wifi-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/wifi/using-your-phone-as-wifi-hotspot","text":"Using your phone as Wi-Fi hotspot","id":"46eef0e9-cb33-457e-8d85-2aa803b94e52"},{"articleTitle":"Turning automatic use of mobile data on or off","articleName":"turning-automatic-use-of-mobile-data-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/wifi/turning-automatic-use-of-mobile-data-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/wifi/turning-automatic-use-of-mobile-data-on-or-off","text":"Turning automatic use of mobile data on or off","id":"cd662915-8437-4fa7-b075-a643771cc69c"}]},{"subChapterTitle":"Bluetooth","subChapterName":"bluetooth","article":[{"articleTitle":"Pairing a Bluetooth device with your phone","articleName":"pairing-a-bluetooth-device-with-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","text":"Pairing a Bluetooth device with your phone","id":"4081b93d-4a12-4074-b5bb-f1164f22964d"}]},{"subChapterTitle":"GPS","subChapterName":"gps","article":[{"articleTitle":"Turning GPS on or off","articleName":"turning-gps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/gps/turning-gps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/gps/turning-gps-on-or-off","text":"Turning GPS on or off","id":"e9b73920-c666-4dcd-bcb2-3859b8d1c37d"}]},{"subChapterTitle":"Backup and synchronisation","subChapterName":"backup-and-synchronisation","article":[{"articleTitle":"Transferring files between computer and phone","articleName":"transferring-files-between-computer-and-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","text":"Transferring files between computer and phone","id":"932d118f-d9fd-4d40-99e2-b6e228cfaf71"},{"articleTitle":"Backing up pictures and video clips to Google Drive","articleName":"backing-up-pictures-and-video-clips-to-google-drive","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/connectivity/backup-and-synchronisation/backing-up-pictures-and-video-clips-to-google-drive","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e#connectivity/backup-and-synchronisation/backing-up-pictures-and-video-clips-to-google-drive","text":"Backing up pictures and video clips to Google Drive","id":"05045c3a-fc12-4bc8-a3cc-fd5039842989"}]}],"chapterName":"connectivity","icon":"e056"},{"chapter":"Specifications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/specifications","subChapter":[{"path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s10e/specifications/specifications-page","subChapterTitle":"Specifications Page","subChapterName":"specifications-page"}],"chapterName":"specifications","icon":"e601"}]
Samsung Galaxy S10e
Samsung Galaxy S10e
Last updated: 5/4/2019
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