[{"chapter":"Most popular","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/most-popular","chapterName":"most-popular","icon":"f014","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started","chapterName":"getting-started","icon":"e027","article":[{"articleTitle":"Perform a soft reset","articleName":"perform-a-soft-reset","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started/perform-a-soft-reset","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#getting-started/perform-a-soft-reset","text":"Perform a soft reset","id":"ea9713d6-a763-450e-8f66-7740e1c8871f"},{"articleTitle":"Format the memory card","articleName":"format-the-memory-card","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started/format-the-memory-card","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#getting-started/format-the-memory-card","text":"Format the memory card","id":"ea3022b2-cac4-4775-867c-80c1e9699beb"},{"articleTitle":"Check or adjust the sound settings","articleName":"check-or-adjust-sound-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started/check-or-adjust-sound-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#getting-started/check-or-adjust-sound-settings","text":"Check or adjust the sound settings","id":"8bea0cc3-6207-4117-bd39-3595c22d4432"},{"articleTitle":"Set up usage limit","articleName":"set-up-data-usage-limit","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started/set-up-data-usage-limit","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#getting-started/set-up-data-usage-limit","text":"Set up usage limit","id":"91363e1b-9adf-4f48-86c7-c484575f34b5"},{"articleTitle":"Close background applications","articleName":"close-background-applications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started/close-background-applications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#getting-started/close-background-applications","text":"Close background applications","id":"e2d24394-957c-4d02-acca-33c65910bd12"}]},{"chapter":"Calls, messaging, email","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email","chapterName":"calls-messaging-email","icon":"e057","article":[{"articleTitle":"Unable to make or receive calls","articleName":"unable-to-make-or-receive-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email/unable-to-make-or-receive-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#calls-messaging-email/unable-to-make-or-receive-calls","text":"Unable to make or receive calls","id":"f434bedb-215f-41a2-947b-7ed974ceb6f0"},{"articleTitle":"Add a secondary email account","articleName":"add-a-secondary-email-account","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email/add-a-secondary-email-account","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#calls-messaging-email/add-a-secondary-email-account","text":"Add a secondary email account","id":"906a6ddc-4ded-4921-b105-c6aaf2c715b2"},{"articleTitle":"Unable to hear calls and sound","articleName":"no-sound-unable-to-hear-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email/no-sound-unable-to-hear-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#calls-messaging-email/no-sound-unable-to-hear-voice-calls","text":"Unable to hear calls and sound","id":"0c1e3f0f-14ed-47d1-92d6-085c0a43d169"},{"articleTitle":"Microphone issues on calls","articleName":"microphone-issues-on-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email/microphone-issues-on-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#calls-messaging-email/microphone-issues-on-calls","text":"Microphone issues on calls","id":"6446cc29-71a3-4181-8996-72d9ede0b58d"},{"articleTitle":"Add a contact to a group","articleName":"add-a-contact-to-a-group","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email/add-a-contact-to-a-group","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#calls-messaging-email/add-a-contact-to-a-group","text":"Add a contact to a group","id":"802d50e1-9812-48cb-89a4-100aacc2af6d"}]},{"chapter":"Internet and applications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications","chapterName":"internet-and-applications","icon":"e054","article":[{"articleTitle":"Enable or disable flight mode","articleName":"enable-or-disable-flight-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications/enable-or-disable-flight-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#internet-and-applications/enable-or-disable-flight-mode","text":"Enable or disable flight mode","id":"ba70010c-08fa-4c1d-ae26-0e490a661622"},{"articleTitle":"Turning mobile data on/off","articleName":"enable-or-disable-mobile-data-connection","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications/enable-or-disable-mobile-data-connection","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#internet-and-applications/enable-or-disable-mobile-data-connection","text":"Turning mobile data on/off","id":"de972f48-7ae9-4a97-9cfe-13a06721a502"},{"articleTitle":"How to turn data roaming on/off","articleName":"enable-or-disable-data-roaming","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications/enable-or-disable-data-roaming","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#internet-and-applications/enable-or-disable-data-roaming","text":"How to turn data roaming on/off","id":"03bc059b-7de8-4805-985a-980a2ee43f3f"},{"articleTitle":"Manually search for a network","articleName":"manually-search-for-a-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications/manually-search-for-a-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#internet-and-applications/manually-search-for-a-network","text":"Manually search for a network","id":"7b83c67e-6174-4695-b993-afda428e8023"},{"articleTitle":"Connect to a hidden WiFi network","articleName":"connect-to-a-hidden-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications/connect-to-a-hidden-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#internet-and-applications/connect-to-a-hidden-wifi-network","text":"Connect to a hidden WiFi network","id":"5e1ce93e-640b-4a9b-b0db-be54802d6e3c"}]},{"chapter":"Top tips","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips","chapterName":"top-tips","icon":"e036","article":[{"articleTitle":"Check the available memory","articleName":"check-the-available-memory","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/check-the-available-memory","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/check-the-available-memory","text":"Check the available memory","id":"4db34880-dbfc-43d7-ba38-89949a44ee63"},{"articleTitle":"Change the camera settings","articleName":"change-the-camera-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/change-the-camera-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/change-the-camera-settings","text":"Change the camera settings","id":"e2af3687-9ac4-49b0-84ae-6e76c25eda70"},{"articleTitle":"Searching Google Play Store","articleName":"google-play-store","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/google-play-store","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/google-play-store","text":"Searching Google Play Store","id":"85d6a2d8-77e2-4e38-a880-a723adcd8bf0"},{"articleTitle":"Play a music track","articleName":"play-a-music-track","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/play-a-music-track","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/play-a-music-track","text":"Play a music track","id":"d84a8750-624d-478a-94e9-95f0ce5ad358"},{"articleTitle":"Take and save video","articleName":"take-and-save-video","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/take-and-save-video","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/take-and-save-video","text":"Take and save video","id":"99f6cff6-f535-45fa-98a4-f21276e772bc"},{"articleTitle":"Power, battery and charging issues ","articleName":"power-battery-and-charging-issues","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/power-battery-and-charging-issues","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/power-battery-and-charging-issues","text":"Power, battery and charging issues ","id":"b7b65b06-33f7-4c05-ae73-3722d17b0e67"}]},{"chapter":"Updates, synchronising, backing up","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/updates-synchronising-and-backing-up","chapterName":"updates-synchronising-and-backing-up","icon":"e035","article":[{"articleTitle":"Slow or unresponsive device","articleName":"slow-or-unresponsive-device","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/updates-synchronising-and-backing-up/slow-or-unresponsive-device","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#updates-synchronising-and-backing-up/slow-or-unresponsive-device","text":"Slow or unresponsive device","id":"ac781e04-1ab0-481e-9339-1ead54b94bd1"},{"articleTitle":"Clear application data","articleName":"clear-application-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/updates-synchronising-and-backing-up/clear-application-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#updates-synchronising-and-backing-up/clear-application-data","text":"Clear application data","id":"9009a08d-1d75-47fc-926b-013adfb8924c"},{"articleTitle":"Guides and tools","articleName":"guides-and-tools","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/updates-synchronising-and-backing-up/guides-and-tools","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#updates-synchronising-and-backing-up/guides-and-tools","text":"Guides and tools","id":"c35667ab-3f91-4eb7-bde9-f3a6f89daacd"}]}]