[{"chapter":"Most popular","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/most-popular","chapterName":"most-popular","icon":"f014","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started","chapterName":"getting-started","icon":"e027","article":[{"articleTitle":"Perform a soft reset","articleName":"perform-a-soft-reset","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started/perform-a-soft-reset","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#getting-started/perform-a-soft-reset","text":"Perform a soft reset","id":"d07133a1-bb20-42e9-ad6c-ba2dcfda6a0a"},{"articleTitle":"Format the memory card","articleName":"format-the-memory-card","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started/format-the-memory-card","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#getting-started/format-the-memory-card","text":"Format the memory card","id":"b1c083de-d56e-4ab5-addb-7dc6040f62fc"},{"articleTitle":"Check or adjust the sound settings","articleName":"check-or-adjust-sound-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started/check-or-adjust-sound-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#getting-started/check-or-adjust-sound-settings","text":"Check or adjust the sound settings","id":"c9376242-5d95-495e-b133-d0bea0993653"},{"articleTitle":"Set up usage limit","articleName":"set-up-data-usage-limit","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started/set-up-data-usage-limit","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#getting-started/set-up-data-usage-limit","text":"Set up usage limit","id":"c1ec6c6c-110e-4476-aa78-be2d331cf275"},{"articleTitle":"Close background applications","articleName":"close-background-applications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/getting-started/close-background-applications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#getting-started/close-background-applications","text":"Close background applications","id":"11c6cacb-48a0-4e8f-b0cb-a1ec2c22724e"}]},{"chapter":"Calls, messaging, email","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email","chapterName":"calls-messaging-email","icon":"e057","article":[{"articleTitle":"Unable to make or receive calls","articleName":"unable-to-make-or-receive-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email/unable-to-make-or-receive-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#calls-messaging-email/unable-to-make-or-receive-calls","text":"Unable to make or receive calls","id":"122f7e9d-3a1d-43f1-834e-91586e6bdb08"},{"articleTitle":"Add a secondary email account","articleName":"add-a-secondary-email-account","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email/add-a-secondary-email-account","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#calls-messaging-email/add-a-secondary-email-account","text":"Add a secondary email account","id":"d3059a7e-c1b6-4268-874e-eed47fc6d538"},{"articleTitle":"Unable to hear calls and sound","articleName":"no-sound-unable-to-hear-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email/no-sound-unable-to-hear-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#calls-messaging-email/no-sound-unable-to-hear-voice-calls","text":"Unable to hear calls and sound","id":"cff53ec3-cdbe-4354-b632-62c378f231bc"},{"articleTitle":"Microphone issues on calls","articleName":"microphone-issues-on-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email/microphone-issues-on-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#calls-messaging-email/microphone-issues-on-calls","text":"Microphone issues on calls","id":"b37e776f-e3e6-4417-ae04-fab4b5dea972"},{"articleTitle":"Add a contact to a group","articleName":"add-a-contact-to-a-group","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/calls-messaging-email/add-a-contact-to-a-group","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#calls-messaging-email/add-a-contact-to-a-group","text":"Add a contact to a group","id":"8c388e7e-63ff-4443-847f-7d3f6bc7a95f"}]},{"chapter":"Internet and applications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications","chapterName":"internet-and-applications","icon":"e054","article":[{"articleTitle":"Enable or disable flight mode","articleName":"enable-or-disable-flight-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications/enable-or-disable-flight-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#internet-and-applications/enable-or-disable-flight-mode","text":"Enable or disable flight mode","id":"2abbd6a4-3193-4ea8-aa1f-77f7c0f68108"},{"articleTitle":"Turning mobile data on/off","articleName":"enable-or-disable-mobile-data-connection","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications/enable-or-disable-mobile-data-connection","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#internet-and-applications/enable-or-disable-mobile-data-connection","text":"Turning mobile data on/off","id":"a9005aa5-6557-4879-bccd-4889d69f63c0"},{"articleTitle":"How to turn data roaming on/off","articleName":"enable-or-disable-data-roaming","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications/enable-or-disable-data-roaming","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#internet-and-applications/enable-or-disable-data-roaming","text":"How to turn data roaming on/off","id":"5b36fc9d-5b46-4d86-9354-2550e6f89992"},{"articleTitle":"Manually search for a network","articleName":"manually-search-for-a-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications/manually-search-for-a-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#internet-and-applications/manually-search-for-a-network","text":"Manually search for a network","id":"fb64df54-55fd-477c-bce8-e4d6f3d88ded"},{"articleTitle":"Connect to a hidden WiFi network","articleName":"connect-to-a-hidden-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/internet-and-applications/connect-to-a-hidden-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#internet-and-applications/connect-to-a-hidden-wifi-network","text":"Connect to a hidden WiFi network","id":"520e3799-b08c-40d9-abdb-79d4dedc5165"}]},{"chapter":"Top tips","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips","chapterName":"top-tips","icon":"e036","article":[{"articleTitle":"Check the available memory","articleName":"check-the-available-memory","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/check-the-available-memory","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/check-the-available-memory","text":"Check the available memory","id":"ff0157b6-846f-4d21-91d7-41ec561d7a6a"},{"articleTitle":"Change the camera settings","articleName":"change-the-camera-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/change-the-camera-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/change-the-camera-settings","text":"Change the camera settings","id":"4168dba9-e58c-4cdf-88ed-6e23fb0e2727"},{"articleTitle":"Searching Google Play Store","articleName":"google-play-store","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/google-play-store","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/google-play-store","text":"Searching Google Play Store","id":"ed5a03e9-41ef-435c-85d7-9fd3ba3221ee"},{"articleTitle":"Play a music track","articleName":"play-a-music-track","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/play-a-music-track","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/play-a-music-track","text":"Play a music track","id":"56033363-5d74-4401-89d2-9064bf201bbb"},{"articleTitle":"Take and save video","articleName":"take-and-save-video","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/take-and-save-video","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/take-and-save-video","text":"Take and save video","id":"de48cbaf-97c1-4498-80cc-abcfc80e536e"},{"articleTitle":"Power, battery and charging issues ","articleName":"power-battery-and-charging-issues","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/top-tips/power-battery-and-charging-issues","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#top-tips/power-battery-and-charging-issues","text":"Power, battery and charging issues ","id":"8e81eae7-0d2a-4309-9cd9-983cee5e4d95"}]},{"chapter":"Updates, synchronising, backing up","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/updates-synchronising-and-backing-up","chapterName":"updates-synchronising-and-backing-up","icon":"e035","article":[{"articleTitle":"Slow or unresponsive device","articleName":"slow-or-unresponsive-device","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/updates-synchronising-and-backing-up/slow-or-unresponsive-device","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#updates-synchronising-and-backing-up/slow-or-unresponsive-device","text":"Slow or unresponsive device","id":"9fa32c3e-5ad5-4cb4-a165-68ad9d5693ae"},{"articleTitle":"Clear application data","articleName":"clear-application-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/updates-synchronising-and-backing-up/clear-application-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#updates-synchronising-and-backing-up/clear-application-data","text":"Clear application data","id":"2e4ee692-ae86-4d8f-ba05-e3835c94b0ca"},{"articleTitle":"Guides and tools","articleName":"guides-and-tools","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5/updates-synchronising-and-backing-up/guides-and-tools","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s5#updates-synchronising-and-backing-up/guides-and-tools","text":"Guides and tools","id":"b7e6e80a-00b4-4dbe-b40f-5f72ab1c54b3"}]}]