Enter safe mode

Safe mode will bypass any 3rd party applications downloaded from the Play Store.

This could help in troubleshooting unstable or strange behaviour issues under OS mode.

  1. With the phone turned off, press the Power button for few seconds.
  2. As soon as the screen lights up, release the power button and then hold the Volume Down button until the home screen appears.

Note: To exit safe mode, simply reboot the device normally.

Last updated: 17/9/2018
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