[{"chapter":"Device Home","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/device-home","chapterName":"device-home","icon":"e022","article":[]},{"chapter":"Getting started","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to turn on my phone","articleName":"its-not-possible-to-turn-on-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/troubleshooting/its-not-possible-to-turn-on-my-phone","text":"It's not possible to turn on my phone","id":"a0770f1b-bd43-441b-b26b-bf4dbad2aaca"},{"articleTitle":"It's not possible to start my phone","articleName":"its-not-possible-to-start-my-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/troubleshooting/its-not-possible-to-start-my-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/troubleshooting/its-not-possible-to-start-my-phone","text":"It's not possible to start my phone","id":"ecaebc20-5b46-49ad-99f5-cec34eab6a4a"},{"articleTitle":"My phone's battery life is short","articleName":"my-phones-battery-life-is-short","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/troubleshooting/my-phones-battery-life-is-short","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/troubleshooting/my-phones-battery-life-is-short","text":"My phone's battery life is short","id":"c5a6dad4-bbaf-4b21-a794-9265e1c9cc6f"}]},{"subChapterTitle":"First use","subChapterName":"first-use","article":[{"articleTitle":"Inserting SIM","articleName":"inserting-sim","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/first-use/inserting-sim","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/first-use/inserting-sim","text":"Inserting SIM","id":"ad95e076-619a-4298-9bec-d43a5dbc0174"},{"articleTitle":"Charging the battery","articleName":"charging-the-battery","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/first-use/charging-the-battery","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/first-use/charging-the-battery","text":"Charging the battery","id":"15a59eb4-1ca2-41b9-8b50-cf241f0d4ba4"},{"articleTitle":"Turning your phone on and off","articleName":"turning-your-phone-on-and-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/first-use/turning-your-phone-on-and-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/first-use/turning-your-phone-on-and-off","text":"Turning your phone on and off","id":"e365cec4-5921-4420-b792-11ed2513a109"},{"articleTitle":"Activating Google account on your phone","articleName":"activating-google-account-on-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/first-use/activating-google-account-on-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/first-use/activating-google-account-on-your-phone","text":"Activating Google account on your phone","id":"a1e73d6f-85bb-421b-bd23-459012a39637"},{"articleTitle":"Transferring content from another phone","articleName":"transferring-content-from-another-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/first-use/transferring-content-from-another-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/first-use/transferring-content-from-another-phone","text":"Transferring content from another phone","id":"05ecba3e-40ab-473c-ad16-d023955bfcb1"}]},{"subChapterTitle":"Using your phone","subChapterName":"using-your-phone","article":[{"articleTitle":"Ending running applications","articleName":"ending-running-applications","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/using-your-phone/ending-running-applications","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/using-your-phone/ending-running-applications","text":"Ending running applications","id":"2edfa55a-7c06-4a06-afa2-fad066d2866b"},{"articleTitle":"Restarting your phone","articleName":"restarting-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/using-your-phone/restarting-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/using-your-phone/restarting-your-phone","text":"Restarting your phone","id":"4dee2022-3af8-4de5-af54-135aa8028d8e"},{"articleTitle":"Extending the battery life","articleName":"extending-the-battery-life","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/using-your-phone/extending-the-battery-life","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/using-your-phone/extending-the-battery-life","text":"Extending the battery life","id":"61fbb0dc-5522-4821-8145-2f4bcd6918d7"},{"articleTitle":"Taking screenshot","articleName":"taking-screenshot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/getting-started/using-your-phone/taking-screenshot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#getting-started/using-your-phone/taking-screenshot","text":"Taking screenshot","id":"8200126a-cacb-4181-bbc1-3a831901afa8"}]}],"chapterName":"getting-started","icon":"e027"},{"chapter":"Basic functions","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions","subChapter":[{"subChapterTitle":"Sound and screen settings","subChapterName":"sound-and-screen-settings","article":[{"articleTitle":"Selecting ring tone","articleName":"selecting-ring-tone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/sound-and-screen-settings/selecting-ring-tone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/sound-and-screen-settings/selecting-ring-tone","text":"Selecting ring tone","id":"28d009e9-8c93-40a7-85dd-07497eb36904"},{"articleTitle":"Turning silent mode on or off","articleName":"turning-silent-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/sound-and-screen-settings/turning-silent-mode-on-or-off","text":"Turning silent mode on or off","id":"9ab21a4e-98b7-4495-aa83-07f2400f9970"},{"articleTitle":"Setting date and time","articleName":"setting-date-and-time","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/sound-and-screen-settings/setting-date-and-time","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/sound-and-screen-settings/setting-date-and-time","text":"Setting date and time","id":"e4c03647-88e2-4788-833f-2031e00d21c3"},{"articleTitle":"Turning notifications on or off","articleName":"turning-notifications-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/sound-and-screen-settings/turning-notifications-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/sound-and-screen-settings/turning-notifications-on-or-off","text":"Turning notifications on or off","id":"90d87aef-5b17-436d-be18-babbce6ab7eb"}]},{"subChapterTitle":"Security codes","subChapterName":"security-codes","article":[{"articleTitle":"Turning use of PIN on or off","articleName":"turning-use-of-pin-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/security-codes/turning-use-of-pin-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/security-codes/turning-use-of-pin-on-or-off","text":"Turning use of PIN on or off","id":"b30880ce-f498-43a3-a79e-da4d899e66ba"},{"articleTitle":"Turning use of phone lock code on or off","articleName":"turning-use-of-phone-lock-code-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/security-codes/turning-use-of-phone-lock-code-on-or-off","text":"Turning use of phone lock code on or off","id":"2097340a-bbcc-42f9-9a27-6f3168ba61e4"}]},{"subChapterTitle":"Apps","subChapterName":"apps","article":[{"articleTitle":"Installing apps from Google Play","articleName":"installing-apps-from-google-play","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/apps/installing-apps-from-google-play","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/apps/installing-apps-from-google-play","text":"Installing apps from Google Play","id":"6fa9ba15-f789-4725-8185-fe7550973719"},{"articleTitle":"Uninstalling apps","articleName":"uninstalling-apps","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/apps/uninstalling-apps","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/apps/uninstalling-apps","text":"Uninstalling apps","id":"fc02a491-26f9-4cbd-9168-666240879010"},{"articleTitle":"Moving apps to memory card","articleName":"moving-apps-to-memory-card","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/apps/moving-apps-to-memory-card","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/apps/moving-apps-to-memory-card","text":"Moving apps to memory card","id":"4f36ecab-0373-429a-bc24-481be8fc74d4"},{"articleTitle":"Turning automatic update of apps on or off","articleName":"turning-automatic-update-of-apps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/apps/turning-automatic-update-of-apps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/apps/turning-automatic-update-of-apps-on-or-off","text":"Turning automatic update of apps on or off","id":"c590bee2-1450-4d92-be5f-6ed083372ab0"},{"articleTitle":"Turning automatic synchronisation of content on or off","articleName":"turning-automatic-synchronisation-of-content-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/apps/turning-automatic-synchronisation-of-content-on-or-off","text":"Turning automatic synchronisation of content on or off","id":"549bc81c-266e-479e-b2a2-4b72cb8d1605"},{"articleTitle":"Deleting temporary data","articleName":"deleting-temporary-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/apps/deleting-temporary-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/apps/deleting-temporary-data","text":"Deleting temporary data","id":"11f19aa4-a2b2-4354-8ef7-5ceebc684ad2"},{"articleTitle":"Using music player","articleName":"using-music-player","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/apps/using-music-player","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/apps/using-music-player","text":"Using music player","id":"97a82917-8341-4bb5-bd24-84c42b0f8cf9"}]},{"subChapterTitle":"Software update","subChapterName":"software-update","article":[{"articleTitle":"Updating phone software","articleName":"updating-phone-software","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/software-update/updating-phone-software","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/software-update/updating-phone-software","text":"Updating phone software","id":"01b811a7-6e0c-4411-bc5c-58e89ce27951"},{"articleTitle":"Restoring factory default settings","articleName":"restoring-factory-default-settings","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/basic-functions/software-update/restoring-factory-default-settings","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#basic-functions/software-update/restoring-factory-default-settings","text":"Restoring factory default settings","id":"02bf1c56-9573-4fcd-9d20-ac2eed702970"}]}],"chapterName":"basic-functions","icon":"e051"},{"chapter":"Calls, contacts, messaging","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to receive messages on my voicemail","articleName":"its-not-possible-to-receive-messages-on-my-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-messages-on-my-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-messages-on-my-voicemail","text":"It's not possible to receive messages on my voicemail","id":"bfe68cd0-4a75-4824-84fd-f9d3bc5ff55d"},{"articleTitle":"It's not possible to check my voicemail","articleName":"its-not-possible-to-check-my-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/troubleshooting/its-not-possible-to-check-my-voicemail","text":"It's not possible to check my voicemail","id":"f1a059df-c190-4da0-bed5-5f7e4bff49d2"},{"articleTitle":"It's not possible to send and receive text messages","articleName":"its-not-possible-to-send-and-receive-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-text-messages","text":"It's not possible to send and receive text messages","id":"b602a789-44df-4f29-90bb-912ca49f0986"},{"articleTitle":"It's not possible to send and receive picture messages","articleName":"its-not-possible-to-send-and-receive-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-picture-messages","text":"It's not possible to send and receive picture messages","id":"938fd773-360a-4ca9-bd16-e2e796f12215"},{"articleTitle":"It's not possible to send and receive email messages","articleName":"its-not-possible-to-send-and-receive-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/troubleshooting/its-not-possible-to-send-and-receive-email-messages","text":"It's not possible to send and receive email messages","id":"a1f58173-03b9-447d-9557-d92e24a8654c"},{"articleTitle":"It's not possible to use Wi-Fi calling","articleName":"its-not-possible-to-use-wifi-calling","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/troubleshooting/its-not-possible-to-use-wifi-calling","text":"It's not possible to use Wi-Fi calling","id":"7b2a45e5-db70-42cf-a59a-772435a822cd"},{"articleTitle":"It's not possible to make voice calls","articleName":"its-not-possible-to-make-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/troubleshooting/its-not-possible-to-make-voice-calls","text":"It's not possible to make voice calls","id":"ec70fc84-14f1-439f-b6af-17f85f64e058"},{"articleTitle":"It's not possible to receive voice calls","articleName":"its-not-possible-to-receive-voice-calls","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/troubleshooting/its-not-possible-to-receive-voice-calls","text":"It's not possible to receive voice calls","id":"2ad77fc0-f088-44f5-99db-a92441847636"}]},{"subChapterTitle":"Call settings","subChapterName":"call-settings","article":[{"articleTitle":"Turning call waiting on or off","articleName":"turning-call-waiting-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/call-settings/turning-call-waiting-on-or-off","text":"Turning call waiting on or off","id":"76326ff0-9c91-4345-803f-09f1a1cdf63f"},{"articleTitle":"Turning your own caller identification on or off","articleName":"turning-your-own-caller-identification-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/call-settings/turning-your-own-caller-identification-on-or-off","text":"Turning your own caller identification on or off","id":"1281a8e8-1d0c-4787-849f-6d4d5fe2382d"},{"articleTitle":"Turning Wi-Fi calling on or off","articleName":"turning-wifi-calling-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/call-settings/turning-wifi-calling-on-or-off","text":"Turning Wi-Fi calling on or off","id":"30560bd1-1364-4ca4-9f06-9ebd339e8902"}]},{"subChapterTitle":"Contacts","subChapterName":"contacts","article":[{"articleTitle":"Creating contact","articleName":"creating-contact","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/contacts/creating-contact","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/contacts/creating-contact","text":"Creating contact","id":"9ef0e471-f72a-43e3-a21b-5d5bfaef189f"},{"articleTitle":"Copying contacts between your SIM and your phone","articleName":"copying-contacts-between-your-sim-and-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/contacts/copying-contacts-between-your-sim-and-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/contacts/copying-contacts-between-your-sim-and-your-phone","text":"Copying contacts between your SIM and your phone","id":"584ba396-e60d-437c-b8f2-88710f87cd6b"},{"articleTitle":"Calling a contact in your address book","articleName":"calling-a-contact-in-your-address-book","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/contacts/calling-a-contact-in-your-address-book","text":"Calling a contact in your address book","id":"1aad7bd9-249a-4844-ae4c-ad1b6be8643f"}]},{"subChapterTitle":"Voicemail","subChapterName":"voicemail","article":[{"articleTitle":"Saving voicemail number","articleName":"saving-voicemail-number","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/voicemail/saving-voicemail-number","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/voicemail/saving-voicemail-number","text":"Saving voicemail number","id":"3890fa87-127d-4008-adbc-afef009fe82e"},{"articleTitle":"Diverting calls to voicemail","articleName":"diverting-calls-to-voicemail","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/voicemail/diverting-calls-to-voicemail","text":"Diverting calls to voicemail","id":"219c4500-3834-482d-9217-87eb1984c18a"},{"articleTitle":"Cancelling all diverts","articleName":"cancelling-all-diverts","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/voicemail/cancelling-all-diverts","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/voicemail/cancelling-all-diverts","text":"Cancelling all diverts","id":"b2d43458-0de7-470d-b42c-e8f5c2c07650"}]},{"subChapterTitle":"Call restrictions","subChapterName":"call-restrictions","article":[{"articleTitle":"Turning call barring on or off","articleName":"turning-call-barring-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/call-restrictions/turning-call-barring-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/call-restrictions/turning-call-barring-on-or-off","text":"Turning call barring on or off","id":"59c06c1d-83bc-4931-9794-0e7337615490"},{"articleTitle":"Turning fixed dialling on or off","articleName":"turning-fixed-dialling-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/call-restrictions/turning-fixed-dialling-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/call-restrictions/turning-fixed-dialling-on-or-off","text":"Turning fixed dialling on or off","id":"bd681ba0-22c3-450d-a191-d2d82fc9d162"}]},{"subChapterTitle":"Text messaging","subChapterName":"text-messaging","article":[{"articleTitle":"Setting up your phone for text messaging","articleName":"setting-up-your-phone-for-text-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/text-messaging/setting-up-your-phone-for-text-messaging","text":"Setting up your phone for text messaging","id":"d5596094-56eb-4521-8ba1-bce5ce187c68"},{"articleTitle":"Writing and sending text messages","articleName":"writing-and-sending-text-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/text-messaging/writing-and-sending-text-messages","text":"Writing and sending text messages","id":"c76f307a-1f29-49a8-b383-2a6286d69785"}]},{"subChapterTitle":"Picture messaging","subChapterName":"picture-messaging","article":[{"articleTitle":"Setting up your phone for picture messaging","articleName":"setting-up-your-phone-for-picture-messaging","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/picture-messaging/setting-up-your-phone-for-picture-messaging","text":"Setting up your phone for picture messaging","id":"1e82cd98-ea6d-4aaf-a207-e9891e78237e"},{"articleTitle":"Writing and sending picture messages","articleName":"writing-and-sending-picture-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/picture-messaging/writing-and-sending-picture-messages","text":"Writing and sending picture messages","id":"2fa888e1-d71a-4dc1-867e-b223232871a1"}]},{"subChapterTitle":"Email messaging","subChapterName":"email-messaging","article":[{"articleTitle":"Setting up your phone for POP3 email","articleName":"setting-up-your-phone-for-pop3-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-pop3-email","text":"Setting up your phone for POP3 email","id":"a362ae91-2055-4140-8308-97b7257ec8cd"},{"articleTitle":"Setting up your phone for IMAP email","articleName":"setting-up-your-phone-for-imap-email","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/email-messaging/setting-up-your-phone-for-imap-email","text":"Setting up your phone for IMAP email","id":"8e006d03-5455-4213-ac36-801000ca91c0"},{"articleTitle":"Writing and sending email messages","articleName":"writing-and-sending-email-messages","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#calls-contacts-messaging/email-messaging/writing-and-sending-email-messages","text":"Writing and sending email messages","id":"8c583329-e892-45c8-b576-853c66e3a655"}]}],"chapterName":"calls-contacts-messaging","icon":"e004"},{"chapter":"Connectivity","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity","subChapter":[{"subChapterTitle":"Troubleshooting","subChapterName":"troubleshooting","article":[{"articleTitle":"It's not possible to use my phone's internet connection","articleName":"its-not-possible-to-use-my-phones-internet-connection","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/troubleshooting/its-not-possible-to-use-my-phones-internet-connection","text":"It's not possible to use my phone's internet connection","id":"4e002c0c-a3dd-47e5-9959-fe090440f161"},{"articleTitle":"It's not possible to use Wi-Fi","articleName":"its-not-possible-to-use-wifi","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/troubleshooting/its-not-possible-to-use-wifi","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/troubleshooting/its-not-possible-to-use-wifi","text":"It's not possible to use Wi-Fi","id":"c15ac178-0162-45c4-b02d-551798250d62"},{"articleTitle":"It's not possible to use my phone as a Wi-Fi hotspot","articleName":"its-not-possible-to-use-my-phone-as-a-wifi-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-wifi-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/troubleshooting/its-not-possible-to-use-my-phone-as-a-wifi-hotspot","text":"It's not possible to use my phone as a Wi-Fi hotspot","id":"512fc877-f763-4a84-adb2-bcf36ef9cb16"},{"articleTitle":"My phone uses a large amount of mobile data","articleName":"my-phone-uses-a-large-amount-of-mobile-data","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/troubleshooting/my-phone-uses-a-large-amount-of-mobile-data","text":"My phone uses a large amount of mobile data","id":"8620cc00-db3e-4a55-bcd5-5c15bafafd96"}]},{"subChapterTitle":"Network and internet","subChapterName":"network-and-internet","article":[{"articleTitle":"Setting up your phone for internet","articleName":"setting-up-your-phone-for-internet","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/network-and-internet/setting-up-your-phone-for-internet","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/network-and-internet/setting-up-your-phone-for-internet","text":"Setting up your phone for internet","id":"7c20bfbb-be48-4511-a3eb-25eec4fa1fd6"},{"articleTitle":"Selecting network","articleName":"selecting-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/network-and-internet/selecting-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/network-and-internet/selecting-network","text":"Selecting network","id":"7f488f18-8dfb-4f25-a860-4018e3760455"},{"articleTitle":"Selecting network mode","articleName":"selecting-network-mode","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/network-and-internet/selecting-network-mode","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/network-and-internet/selecting-network-mode","text":"Selecting network mode","id":"cfa0a6b6-1600-4b23-9659-b84fd5c2df3b"},{"articleTitle":"Turning flight mode on or off","articleName":"turning-flight-mode-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/network-and-internet/turning-flight-mode-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/network-and-internet/turning-flight-mode-on-or-off","text":"Turning flight mode on or off","id":"a24f28f9-9164-44ab-b768-5d8013e3525f"}]},{"subChapterTitle":"Data usage","subChapterName":"data-usage","article":[{"articleTitle":"Viewing data usage","articleName":"viewing-data-usage","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/data-usage/viewing-data-usage","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/data-usage/viewing-data-usage","text":"Viewing data usage","id":"7ec5bc5a-1c82-46cb-8ebb-3c1088b0d792"},{"articleTitle":"Turning mobile data on or off","articleName":"turning-mobile-data-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/data-usage/turning-mobile-data-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/data-usage/turning-mobile-data-on-or-off","text":"Turning mobile data on or off","id":"edb422e1-da3d-4b83-9b25-f02500329905"},{"articleTitle":"Turning data roaming on or off","articleName":"turning-data-roaming-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/data-usage/turning-data-roaming-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/data-usage/turning-data-roaming-on-or-off","text":"Turning data roaming on or off","id":"59b029a6-4ede-4831-a06f-c4b9f25b882f"}]},{"subChapterTitle":"Wi-Fi","subChapterName":"wifi","article":[{"articleTitle":"Connecting to a Wi-Fi network","articleName":"connecting-to-a-wifi-network","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/wifi/connecting-to-a-wifi-network","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/wifi/connecting-to-a-wifi-network","text":"Connecting to a Wi-Fi network","id":"1abd44c2-9dbf-4c8a-b2b7-866d4d05d3b2"},{"articleTitle":"Using your phone as Wi-Fi hotspot","articleName":"using-your-phone-as-wifi-hotspot","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/wifi/using-your-phone-as-wifi-hotspot","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/wifi/using-your-phone-as-wifi-hotspot","text":"Using your phone as Wi-Fi hotspot","id":"a8490768-2c18-4d72-abc4-0ce309131ab4"},{"articleTitle":"Turning automatic use of mobile data on or off","articleName":"turning-automatic-use-of-mobile-data-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/wifi/turning-automatic-use-of-mobile-data-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/wifi/turning-automatic-use-of-mobile-data-on-or-off","text":"Turning automatic use of mobile data on or off","id":"3f2ef96c-694a-4cd6-abd8-6f9cda739980"}]},{"subChapterTitle":"Bluetooth","subChapterName":"bluetooth","article":[{"articleTitle":"Pairing a Bluetooth device with your phone","articleName":"pairing-a-bluetooth-device-with-your-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/bluetooth/pairing-a-bluetooth-device-with-your-phone","text":"Pairing a Bluetooth device with your phone","id":"0e03a52e-6ab0-4166-bc2b-339e1f507886"}]},{"subChapterTitle":"GPS","subChapterName":"gps","article":[{"articleTitle":"Turning GPS on or off","articleName":"turning-gps-on-or-off","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/gps/turning-gps-on-or-off","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/gps/turning-gps-on-or-off","text":"Turning GPS on or off","id":"55a00395-d431-4d87-842e-d46e52c1134b"}]},{"subChapterTitle":"Backup and synchronisation","subChapterName":"backup-and-synchronisation","article":[{"articleTitle":"Transferring files between computer and phone","articleName":"transferring-files-between-computer-and-phone","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/backup-and-synchronisation/transferring-files-between-computer-and-phone","text":"Transferring files between computer and phone","id":"807090b5-ac69-4421-8d22-b406ec9a2753"},{"articleTitle":"Backing up pictures and video clips to Google Drive","articleName":"backing-up-pictures-and-video-clips-to-google-drive","articlePath":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/connectivity/backup-and-synchronisation/backing-up-pictures-and-video-clips-to-google-drive","link":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9#connectivity/backup-and-synchronisation/backing-up-pictures-and-video-clips-to-google-drive","text":"Backing up pictures and video clips to Google Drive","id":"c7f1938a-5eed-4d5e-b919-ec7aa523b9c9"}]}],"chapterName":"connectivity","icon":"e056"},{"chapter":"Specifications","path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/specifications","subChapter":[{"path":"/content/ee-web/en_GB/help/help-new/phones-and-devices/samsung/galaxy-s9/specifications/specifications-page","subChapterTitle":"Specifications Page","subChapterName":"specifications-page"}],"chapterName":"specifications","icon":"e601"}]
Samsung Galaxy S9
Samsung Galaxy S9
Last updated: 10/4/2019
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