Perform a soft reset

Find out how to perform a soft reset on your device.

  1. Press and hold the power button for 5-8 seconds.
  2. When the menu appears, tapĀ Restart.

The device will power off and restart automatically.

Last updated: 12/9/2018
Simon H posted this. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
  • Please select a reason
  • The article didn't answer my question
  • The article is missing important information
  • I didn't understand the article
  • I found the information but it didn't resolve my issue
  • Please let us know how we can make it better

Thanks for your feedback

Thanks for your feedback

We'll use your feedback to keep improving our help articles