Do I need to activate my phone to use it abroad?

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Learn more about how to check if your phone is set up to work abroad.

Check your phone is set to automatic network selection within your device settings.

For help with this, select your model on our Phones and Devices help pages and select Connectivity > Selecting Network

Using your phone abroad

check if your phone is set up to work abroad by texting ROAMING to 150
if it is, and you’re abroad within the EU, you’ll connect automatically to 4G (where available) for free
to use your phone outside of the EU, turn on data roaming in your device settings

If you’re travelling to Greece or Cyprus

You can use your plan minutes, texts and data allowances at no extra cost. However, during your stay you might connect to a Turkish network. As Turkey is outside of the EU, should this happen, you’II be charged to make and receive calls and send texts and picture messages.

You can prevent this from happening by only allowing your phone to connect to EU networks. To activate EU Roaming only text EUROAM to 150.

Good to know

If you’re a Max plan user who joined or upgraded after 10 May 2017, your allowance includes countries outside of the EU.

> See the full list of countries available to Max plan users

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Last updated: 20/12/2019

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Do I need to activate my phone to use it abroad?

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