ROAMING IN Cook Islands
Learn about costs, add-ons and what you need to do before you go.
Where are you travelling to?
Because the calculator in MyEE has access to your account details, it'll know whether or not you have either of these products and can show you your costs.
You're probably on a Max Plan if your plan came with free access to the BT Sport App.
This is an add-on that can be purchased and added to your plan.
If you're on a Smart Plan, you get access to this for free as one of your Swappable Benefits.
- Travelling to [CountryName].
- Being a [CustomerType] Customer.
Roaming costs
| Service | Included in allowance | Charges outside your allowance |
|---|---|---|
| Data/internet | Buy data add-on | |
| Making a call | £2.05 per minute | |
| Receiving a call | £2.05 per minute | |
| Sending a text | 67p per text | |
| Sending a picture message | 73p per picture message | |
| Voicemail |
To receive a voicemail you'll be charged at the receive a call per-minute rate above. To save a voicemail you'll be charged at the making a call per-minute rate above. |
| Service | Included in allowance | Charges outside your allowance |
|---|---|---|
| Making a call | £1.80 per minute | |
| Receiving a call | £1.80 per minute | |
| Sending a text | 60p per text | |
| Receiving texts | Free | |
| Sending a picture message | 48p per picture message | |
| Data/internet | Buy data add-on when you land | |
| Voicemail |
To receive a voicemail you'll be charged at the receive a call per-minute rate above. To save a voicemail you'll be charged at the making a call per-minute rate above. |
How do I enable roaming?
Enabling calls and text
Text ROAMING to 150 before you go or enable international calls and texts from MyEE.
Enabling data
To use your data you need to enable roaming on your device.
How can I reduce costs?
Turn off ‘Wi-Fi Assist’
(iPhone only)
iPhones have a feature which may use your data even when you’re connected to Wi-Fi. Learn how to turn it off.
Avoid charges from
receiving voicemails
To switch your voicemail off, text VM OFF to 150 before you go.
Reduce how many
characters you text
Every 160 characters count as a text. So, if you send a text longer than this, you will get charged for multiple text messages.
Text from anywhere
100 text messages to use within one month
£6.84
Text from anywhere
100 text messages to use within one month
Send up to 100 text messages within one month for just £6.84. This includes texts sent back to the UK and within the country you're travelling in.
Call from anywhere
Call from anywhere for 60 minutes
£11.40
Call from anywhere
60 minutes per month
Make 60 minutes of calls per month for just £11.40 from wherever you are. This includes calls back to the UK or within the country you're travelling in.
10MB data
10MB of data to use for 24 hours
£11.42
10MB of data to use for 24 hours
These add-ons can only be purchased whilst abroad – you will receive a text message when you arrive and you should follow the instruction to purchase.
Make sure data roaming is enabled on your phone - to do this, text ROAMING to 150.
The internet won’t work on your phone abroad unless you buy an add-on. This is to prevent you running up a large bill for internet usage by mistake.
If your add-on runs out and you need more internet, we’ll give you the option to buy another one. It’s as simple as that.
5MB of data
5MB of data to use for 24 hours
£5
Zone D data add-on
5MB of data to use for 24 hours
- These add-ons can only be purchased whilst abroad – you will receive a text message when you arrive and you should follow the instruction to purchase.
- Make sure data roaming is enabled on your phone - to do this, text ROAMING to 150
- The internet won’t work on your phone abroad unless you buy an add-on. This is to prevent you running up a large bill for internet usage by mistake.
- If your add-on runs out and you need more internet, we’ll give you the option to buy another one. It’s as simple as that.
10MB of data
10MB of data to use for 24 hours
£10
Zone D data add-on
10MB of data to use for 24 hours
- These add-ons can only be purchased whilst abroad – you will receive a text message when you arrive and you should follow the instruction to purchase.
- Make sure data roaming is enabled on your phone - to do this, text ROAMING to 150
- The internet won’t work on your phone abroad unless you buy an add-on. This is to prevent you running up a large bill for internet usage by mistake.
- If your add-on runs out and you need more internet, we’ll give you the option to buy another one. It’s as simple as that.
20MB of data
20MB of data for use for 7 days
£20
Zone D data add-on
20MB of data to use for 7 days
- These add-ons can only be purchased whilst abroad – you will receive a text message when you arrive and you should follow the instruction to purchase.
- Make sure data roaming is enabled on your phone - to do this, text ROAMING to 150
- The internet won’t work on your phone abroad unless you buy an add-on. This is to prevent you running up a large bill for internet usage by mistake.
- If your add-on runs out and you need more internet, we’ll give you the option to buy another one. It’s as simple as that.